Human Services Directories (HSD's)

A proven alternative to Provider Directories

Challenges facing Health Care across the World• Need Better Health Outcomes

– Health Costs – Chronic Disease– Life Sciences, Robots, Genomics

• Health Population Planning– Evidence Based Policies– Ageing Population– Environmental/Social Determinants

• Technology– Cloud – Mobility– Big Data– Business/Data Analytics

What it Does“Single source of Truth” for E-Health across Australia

It is the:

• National Health/Human Services Directory (300,000 services)• National Provider Directory (300,000 accredited healthcare professionals)• National Telehealth Directory

stores the:

• National Health Provider Identifiers – Providers (HPI-P’s)• National Health Provider Identifier – Organisations (HPI-O’s);• Endpoint Location Service (ELS)

And receives 7,000,000 transactions/month and growing;

All using just ONE API (Web Service) for the whole eco-system of health/human services

Hospital EHR’s, Clinical, Community, Allied Health,

Mental Health and Aged Care Systems. Allied Health includes

everybody such as Doctors/General Practitioners, Dentists, Pharmacists, OT, etc

Secure Messaging and National Templating Service -

Discharge Summaries/Pathology

Reports, etc.National Identifiers Organisations and

Individuals Endpoint Locator

Service, Telehealth, Templating Service

Services Information, e.g. opening hours,

phone numbers, addresses etc.

Content Providers, Healthand Human Services Organisations and Practitioners

Patient Personal Electronic Health Record (EHR)

National Health Programs, Call Centres - GP After Hours, NURSE-ON-CALL

National Telehealth Directory

NHSD

Health Consumer Portals

Health Data Platform Common cloud infrastructure and shared technology base

o Centralised data governance and managemento National data standards and definitions can be introduced

o Data publishing platformo Can support 100s of Nationally and Locally significant datasetso Reduced data duplicationo Configurable interface for different target audiences

o Health system wide collaborationo Reusable Data Themes supporting different audiences o Sharing of data, resources, skills and knowledge across different organisations

(National/International Basis) – RESEARCH !!!!!o Local, Regional, National and International Collaboration o Evidence Base Health Policies and Financial Decisions

o Building Healthy Communitieso More fully integrating datasets with cross-sector planning, such as Census, Education, Health

Services, Utilities, Transport, etc.

Potential

Cloud

Mobility

Big DataData Analytics

Gov - Open Data

E-Health – Integration

Cross Sector Collaboration

Secure Messaging

EMR

Research

Websites• Victorian Human Services Directory (HSD)

• Better Health Channel - Public Face of the HSD

• National Health Services Directory

• Better Health Channel - Award Winning Mobile App, 2012 and 2013, Australia

• Award Winning ArthritisMap - Consumer Access