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Value Based Health Care

Steven Lugard, CEO, Performation

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Value Based Healthcare

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Page 1: Steven Lugard, CEO, Performation

Value Based Health Care

Page 2: Steven Lugard, CEO, Performation

Quality care pays out

Page 3: Steven Lugard, CEO, Performation

How does benchmarking create more value in healthcare?

OutcomeCosts

Value = Michael Porter PhD, Professor, Harvard Business School, “What is Value in Health Care“ New England Journal of Medicine, December 23, 2010

“The Strategy that will fix healthcare”, September 2013

Page 4: Steven Lugard, CEO, Performation

About the costs

Porter et al (2013): Calculate the full patient cycle costsMeasure activities per patientMeasure resources per activityRequires a well defined uniform costing methodology

Page 5: Steven Lugard, CEO, Performation

Status of costing in Ireland

Costing requires local hospital knowledge, feedback and actionsNational costing project importantAccess to data needs to be improvedGalway/WNWHG first public group to deploy costing properly, with departments’ input

Bon Secours System first private group to deploy costing on a group-wide basis

Page 6: Steven Lugard, CEO, Performation

Cost benchmarking possibilities

Purchase pricesEuropean market for high costs elements, devices. Are prices too high?

Resource utilisationWe all have doctors, nurses, administrative staff. How much should they produce?

Activities per patientSame patient diagnosesHow many activities are expected? (LOS, theatre, laboratories)

Treatment mix Treatment possibilities are global.Which options do we choose? (PCI, CABG)

Page 7: Steven Lugard, CEO, Performation

OutcomeCosts

Value =

Now about the outcome

Page 8: Steven Lugard, CEO, Performation

The outcome

Indicators set per disease/treatment in collaboration with doctors, for example:Complications (Intensive Care/infections/re-operations)MortalityVolume

New indicator sets define quality of lifeHospital mortality is getting very lowHigh differences in functional results For example after prostate surgery

Indicators supported by professionals

Page 9: Steven Lugard, CEO, Performation

About DICA/DSCA

DSCA means Dutch Surgical Colorectal Audit. The DSCA records the results of cancer surgeries. This gives the professional insight into the quality of their own care and that of colleagues. This so-called benchmark information can demonstrably improve their work.

The DSCA was created by: The Dutch Society of Surgical Oncology, the Dutch Society for Gastrointestinal Surgery and the Dutch Colorectal Cancer Group.

DSCA is part of the Dutch Institute for Clinical Auditing (DICA).

Performation and DICA team up in measuring value of healthcare

A PhD study is focusing on relation of costs and clinical quality

Page 10: Steven Lugard, CEO, Performation

Benchmark - quality

Funnel plot complicated clinical pathway vs. volume (2010-2012)

Page 11: Steven Lugard, CEO, Performation

Making choices

Jointly with you we create high value healthcare for Europe

OutcomeCosts

Value =

Page 12: Steven Lugard, CEO, Performation

Value chart, colorectal surgery

Less complications (case mix corrected)

Low

er c

osts

/cas

eVolume of interventions : <85 per year : 85-140 per year : >140 per year

€ 18,000

€ 16,000

€ 14,000

€ 12,000

€ 10,000

€ 8,000

€ 6,00020% 30% 40% 50%10%0%

This team saves 7 complications/yearand saves € 3,300 per patient = € 270k/year

(compared to average hospital)

Page 13: Steven Lugard, CEO, Performation

Focus: making choices

Less

cos

ts/c

ase

than

pee

rs

Less complications than peers

Observed/expected outcome compared to costs

Orthopaedics

HeartOncology

Obstetrics

FOCUSGood & efficient

STOPExpensive and

sub-standard

IMPROVECheap & sub-standard

‘LEAN’Expensive but good

Page 14: Steven Lugard, CEO, Performation

Results DICA 2010-2012

201020112012

-23%201020112012

-18%

Mortality Complications

2010 2011 2012Patients 2553 2555 2939Died 102 95 91Mortality 4,0% 3,7% 3,1%

2010 2011 2012Patients 2553 2555 2939X-Patients 625 563 593X-Rate 24,5% 22,0% 20,2%

201020112012

-10%

2010 2011 2012Patients 2553 2555 2939Costs/case € 11.487 € 10.647 € 10.368

Costs

MEASUREFEEDBACKCOMPAREIMPROVE

Page 15: Steven Lugard, CEO, Performation

How to make it happen?

Page 16: Steven Lugard, CEO, Performation

Hospital Patient and activity data

Costing dataHospital

Patient and activity data

Costing dataHospital

Patient and activity data

Costing data

The key: reliable data

Patient and activity data(Hipe/PAS)

Costing data

Central ‘cloud’ data warehouse Benchmarkdatabase Reporting….

> 200 hospitals in NL/UK/IE

Clinical data

Page 17: Steven Lugard, CEO, Performation

Easy to understand and easy to utilise reporting

Page 18: Steven Lugard, CEO, Performation

The Dutch perspective

Page 19: Steven Lugard, CEO, Performation

Experiences in the Netherlands

UHI introduced 1998MFTP introduced 2007-2012Freedom of choice in insurer, hospitalSafety nets along the routeHospitals were already foundation trusts

Autonomous seeking for best information systems

Management information has improved dramaticallyWaiting lists have reduced, quality has improvedAcute hospital costs are now going down

EfficiencyQualityBetter purchasing

Page 20: Steven Lugard, CEO, Performation

Outside – in observationsMFTP/UHI is the way to goIn Ireland, administrative data is widely available, however data is not structuredMost key players are still in the dark on essential information!

Major backlog on ICT investments (expenditures are only 0.3%!)Need for wall-to-wall HISNeed for Business Intelligence, DWH, dashboardsHigh investment per hospital, or innovative, cloud solutions….

Cultural / regulations aspect make it very hard to innovate at local level Hospital managers need to empowered to take a risk

Clinical data needs to be collected, monitored and actioned DICA?Connect the doctors stronger to the hospitals

Page 21: Steven Lugard, CEO, Performation

Summary

Page 22: Steven Lugard, CEO, Performation

Summary

Value = Outcome / Costs (Porter)Benchmarking is an essential driving force

Benchmarking on efficiency requires costing modelsBenchmarking on outcome requires clinician involvement

Value charts allow strategic choicesWith benchmarking, value increasesWNWHG and Bon Secours System are frontrunners in financial transparencyData is a challenge in IrelandCloud Data Warehouse is a viable route, comparing UK/NL/IE

Page 23: Steven Lugard, CEO, Performation

Sweelincklaan 1 Baggot Street Upper 9-113712 JA Bilthoven Dublin 4The Netherlands Ireland+31 30 233 3872 +353 1 662 8280

www.performation.com

[email protected]