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In the age of core system replacements, there are a lot of tough decisions that have to be made. Quirk Healthcare lends its expertise of this difficult topic in this weeks Insight.
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Core System Replacements Wednesday, August 13, 2014
Disclaimer: Nothing that we are sharing is intended as legally binding or prescrip7ve advice. This presenta7on is a synthesis of publically available informa7on and best prac7ces.
Jonathan Evere,
I have been around the Healthcare IT arena for over 12 years
Vice President of Business Development for Quirk Healthcare
Reside in Portland, OR
Quick IntroducFon
Industry DefiniFon – The act of systemaFcally meeFng business goals through ensuring you have the right technology in place, even when meaning to replace exisFng technology.
My DefiniFon – The act of violently ripping out your enFre way of life with your pracFce to hopefully make it be,er. FINGERS CROSSED ☺
Core System Replacements
This IS the quesFon (for the C-‐Suite)
To Change or Not to Change
• AcquisiFons and Mergers • Physician SaFsfacFon • Meaningful Use Compliance
• Cost
Why Should We Even Discuss This?
• They make business sense! – Control all facets of care delivery
• Care delivery and business objecFves are changing – Hospitals buy physician groups – Hospitals join hospital systems
– Hospital systems buy more ambulatory pracFces – Payers buy hospital systems – Everyone is trying to create a new Kaiser – Look at UnitedHealth’s profits over the past 5 years
AcquisiFons and Mergers
• But who acquired who? – Su,er Health bought Mills Peninsula
– Optum (United Health) bought Monarch – Tenet has just acquired its 80th hospital – Cleveland Clinic acquired Ohio Cancer Specialists – Mayo Clinic acquired Queen of Peace Hospital
AcquisiFons and Mergers
The List is ENDLESS
• Who acquired who? – Cerner bought Siemens
– NextGen bought Mirth and Opus – Allscripts bought Eclipsys and MISYS – PracFce Fusion buys Ringadoc – AthenaHealth buys Epocrates
AcquisiFons and Mergers, Technology Companies Too!
The List is ENDLESS
• Ask yourselves these quesFons – First, what are the goals of the business? – What is the biggest benefit of switching? – What is the biggest loss of switching? – Do mulFple systems make sense?
– How much will it cost to stay? – How much will it cost to switch? – Do our physicians like the system they use?
What Do AcquisiFons and Mergers Mean for My PracFce?
Go ahead, try to make me click another bu,on
Physician SaFsfacFon
Physician Complaints Are Valid
• But as I said in an InformaFon Week arFcle, they can be controlled at home.
• This is a BAD reason to replace an EHR. • You need to evaluate your implementaFon and encourage physician use of the system.
• Do not reward basic uFlizaFon, make it a part of employment.
Ask yourselves these quesFons: – What is the goal of the business?
– Are clinicians just complaining loudly? – What is the biggest benefit of switching? – What is the biggest drawback of switching?
– How much will it cost to stay? – How much will it cost to switch?
Should Physician Complaints Make Us Consider a New EHR?
You said this EHR would qualify!
Meaningful What?
• Meaningful Use Stage 1 ONC CerFfied? – 472 Ambulatory Systems
• Meaningful Use Stage 2 ONC CerFfied? – Less than half of the original 472
• Meaningful Use Stage 3 ONC CerFfied? – I believe this will be less than 50 complete cerFfied systems
How Many CerFfied EHR Systems Exist?
• YES! Then ask yourselves these quesFons. – What systems are out there?
– Can they convert our legacy data with minimal cost?
– How much will it cost to switch? – Are we ensuring physician saFsfacFon? – What if we don’t care about Meaningful Use?
Should a Lack of MU CerFficaFon Make us Switch?
The PracFce Budget Runs Out! It IS a business!
Cost
Each System Has a Cost, Even the Free Ones!
• Millions up front or a percentage of claims for years to come?
• Want to host it yourself or have someone else host it in the cloud for you?
• Do you even want to worry about hosFng anything at all, onsite or remote?
• All of these topics have cost associated with them and there are too many to list.
Ask yourselves these quesFons – First, what are the goals of the business? – What is the biggest benefit of switching? – What is the biggest drawback of switching? – How much will it cost to stay?
– How much will it cost to switch? – Do our physicians like the system they use?
Should the Cost of an EHR Make Us Consider a Switch?
There Isn’t a Cookie Cu,er Answer
• Google any EHR vendor name and the word “lawsuit” and you might have a heart a,ack
• Each system you are considering is developing to the beat of the government, not necessarily to innovaFon (though some are trying)
• Each situaFon is unique, so make sure you are considering the switch for the right business reasons.
Q&A
Jonathan Evere, Vice President, Business Development Quirk Healthcare h,p://www.quirkhealthcare.com
Jonathan.evere,@quirkhealthcare.com @jtevere,_hit h,ps://www.linkedin.com/in/jtevere,