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What is important to you in a benefits broker? Source: Zywave 2011 Broker Services Survey. © 2011 Zywave, Inc. All rights reserved. Important Not Important Offers benefit plan design options and cost-saving strategies 94% 6% Expertise in finding competitive pricing for health and voluntary benefits 93% 7% Proactively provides regulatory and legislative updates that impact how we manage benefits 91% 9% Offers employee communications to help our employees make benefit decisions and understand the benefits we provide 85% 15% Has an understanding of our company goals and creates a strategic benefit plan that aligns with these goals 84% 16% Has an understanding of my industry and can provide industry or national data for comparison purposes 84% 16% Offers employee communications to help our employees understand how health care reform and other regulatory and legislative changes affect them 82% 18% Offers employee communications to help our employees become wise consumers 79% 21% Offers employee communications to help our employees improve their health 74% 26% Offers a wide array of voluntary benefits 65% 35% Offers employee communications to help our employees plan for retirement and improve their financial health 56% 44%

Tampa Insurance: What's important to you in a benefits broker?

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Page 1: Tampa Insurance: What's important to you in a benefits broker?

What is important to you in a benefits broker?

Source: Zywave 2011 Broker Services Survey. © 2011 Zywave, Inc. All rights reserved.

Important Not

Important

Offers benefit plan design options and cost-saving strategies 94% 6%

Expertise in finding competitive pricing for health and voluntary benefits 93% 7%

Proactively provides regulatory and legislative updates that impact how we

manage benefits 91% 9%

Offers employee communications to help our employees make benefit decisions

and understand the benefits we provide 85% 15%

Has an understanding of our company goals and creates a strategic benefit plan

that aligns with these goals 84% 16%

Has an understanding of my industry and can provide industry or national data

for comparison purposes 84% 16%

Offers employee communications to help our employees understand how health

care reform and other regulatory and legislative changes affect them 82% 18%

Offers employee communications to help our employees become wise

consumers 79% 21%

Offers employee communications to help our employees improve their health 74% 26%

Offers a wide array of voluntary benefits 65% 35%

Offers employee communications to help our employees plan for retirement and

improve their financial health 56% 44%