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Understanding Perceptions and Use of Digital Health in Surrey’s
South Asian Community Breakout-D
Thursday March 2, 2017
15:50 – 16:50
Humaira Mohsin, PhD, Researcher
Kaitlin Atkinson, MPH, Researcher
Elizabeth Stacy, MA, Research Coordinator
Faculty of Medicine, Digital Emergency Medicine (DigEM),
University of British Columbia (UBC)
Funded by: Vancouver Foundation
Partners: Canada India Network Society, Fraser Health
No conflict of interest or commercial affiliation
that can be potential sources of bias.
Disclosure
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Audience Poll
I am involved in an initiative that addresses multicultural populations.
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Health Education Action for Life (iHEAL)
Project Planning
Focus Group Discussions
Data Analysis
PhotoVoice
Community Validation
Dissemination of Findings
Participatory Action Research
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iHEAL Study Timeline
Stage one: Focus Group Discussions (March 2015 - June 2016)
Stage two: PhotoVoice (July 2016 – February 2017)
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Community Participants
Average age - 67 years
South Asian Community
Total # of FGDs Total # of Participants
Punjabi 13 81
Hindi 7 67
Urdu 4 35
Tamil 2 14
Total 26 197
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Research Goals:
1) Better understand facilitators and barriers affecting access to digital health information in Surrey’s South Asian community.
2) Increase the South Asian community’s confidence and capacity to use digital health tools to improve their health.
Health Education Action For Life (iHEAL)
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Goal 1: Emerging Barriers
• Language
• Lack of eLiteracy
• Perceptions surrounding age
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“Proper translation is very important.”
“The challenge is English.”
“I do not know anything about internet.”
To use technology, …. people of our age are not that highly
qualified - senior Indian people.
Goal 1: Emerging Barriers
• Gender
• Lack of time due to responsibilities
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“… Women have no time because of house, working, and house
work.”
“Men usually use it more .”
“Lack of time … it takes a lot of time to find out if it’s reliable or not so people
might avoid that.”
“.. women are dependent on males from the very
beginning … like bank’s job… they have never tried it … to
learn.”
Goal 1: Emerging Facilitators
• Positive attitude towards using digital health
• Social support
• eLiteracy
• Access and affordability
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Goal 2: Access to Digital Health
Participants excited to participate and learn
Enhanced programming and outreach
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Goal 2: Enhanced Relationships
Deeper partnerships Punjabi and Hindi communities
New partnerships Urdu and Tamil communities
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Goal 2: Capacity Building
Increased professional capacity in South Asian
community
Better cultural sensitivity at UBC DigEM
Increased interest to participate in future digital
health
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Lessons Learned & Recommendations
Leverage outreach activities to effectively engage community
Research procedures do not always match community needs
Involve community members in the research process
Best practices for older South Asian adults
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For More Information
Digital Emergency Medicine
www.digem.med.ubc.ca
The interCultural Online Network (iCON) www.iconproject.org
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Special Thanks Dr. Kendall Ho, MD, Professor and Lead of Digital Emergency Medicine, UBC
Paul Bains, Vice-Chair, Canada India Network Society
Dr. Gulzar Cheema, MD, General Practitioner
Dr. Victoria Lee, Chief Medical Health Officer & Vice-President, Population Health, FHA
Dr. Arun Garg, Program Medical Director, South Asian Health Association, FHA; Cooperation and Engagement office, Department of Pathology Medicine, UBC
Rachel Douglas, Evaluation Specialist, Population and Public Health, FHA
Jay Bains, Community Liaison Officer
UBC Digital Emergency Medicine Team:
Dr. Helen Novak Lauscher, Head of Research
Elizabeth Stacy, Research Coordinator
Anne-Marie Jamin, Researcher
Kaitlin Atkinson, Researcher
Humaira Mohsin, Researcher
Peer Community Researchers
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Contact Us
Humaira Mohsin, PhD, Researcher
Kaitlin Atkinson, MPH, Researcher
Elizabeth Stacy, M.A., Research Coordinator
Digital Emergency Medicine, Faculty of Medicine, UBC
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Audience Question
How do these findings resonate with you?
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How would these findings impact your work with multicultural communities?
Audience Question
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Audience Question
In your previous experience, what have you found effective in a participatory action research project?
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Thank you !
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