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BBC iPlayer for TVPutting telly back where it belongs
Jane Murison
I’ve been at the Beeb 9 years. I recently shared a lift with the Blue Peter dog.
It’s pronounced ‘mew-riss-on’
As opposed to ‘terrorist’ or ‘in charge’
This is one of many poor haircuts I’ve had. I was trying to grow it out.
My passport smile tries to convey that I am serious but friendly. I end up looking smug.
“Telly is nicer to watch telly on. That’s why it’s telly.”
Participant quote from BBC user research last week
I’ll talk aboutHow TV is different from computers
Frankenstein technology
How we design for new things
Designing for TV
Why doesn’t TV iPlayer look like this?
flickr.com
Telly is big, but (in the immortal words of Father Ted), it’s far away.
Do less.
1) Not every box lets designers choose a font.
2) Designers have their noses two inches from a giant monitor and the eyesight of a youthful osprey.
Remote controls are hard to design for
Entry problemsYou only have these buttons.*
* Colour keys are evil.
enter
back
It’s even more fun with Games Consoles
enter
back
Colours change on telly.
The iPlayer Pink (circa 2010)
..and textures change too
… and gradients are a nightmare
Action safe
Text safe
‘Salmon’ safe
…and yet, sometimes we get this
Transitions
Test it! With people!
Franken-users &Franken-tech
Wikipedia
Look how happy they are
Zdnet.com
Marginally closer to the truth
FOX
Some people get TVs from skips
Wikipedia
‘The’ ‘user’
Who’s your (secret) primary persona?
! *&$! £$@!
Designing for new devices
Mapping the product to the thing
Competing wireframes
Mapping the users to the product
“We went hands, arms and voice on with iPlayer for Xbox Live - it's very swish.”
“Whoop, going minority report all over my XBOX BBC iPlayer Xbox 360”
“Finally, we get BBC iPlayer on the Xbox. Awesome. #HappyNow!!!”
What next?
The march goes on…New features like ‘live’, ‘pause’, ‘last played’
New devices to launch on all the time (Sky coming this year)
Thanks!@mewroh
Jane Murison