Better together withHeroku ConnectMarty Chang. Consultant, Slalom Consulting

WIIFM?

Live demo!

Notable observations

Q&A

3

Dear audience…

Please hold your questions until the end, to allow time to complete the demo

The (hackety-hack-hack) source code is on GitHub if you’re inclined to look at it

I’m assuming… well, let’s ask: Who here knows Heroku and Ruby on Rails?

4

WIIFM?Why is Heroku Connect better than rolling my own integration?

5

Are you a developer?

SOAP API client? REST API client? How about no API client?

Set up your Salesforce models in a matter of seconds with SalesforceBase

Focus on the business code, not the integration code

6

Are you an integration specialist?

Real-time debugging

Integration statistics

Fast recovery

Make additive changes on the fly

Automatic API optimization (SOAP vs. Bulk)

7

Are you none of the above?

Enjoy faster delivery of Salesforce-integrated apps on Heroku

Enjoy improved reliability of an integration created by and supported by salesforce.com for salesforce.com customers!

8

Live demo!It really does exist…

9

Wheelies scenario

Car rental company

Fleet of 1,000,000 vehicles

Vehicles are capable of transmitting data wirelesslyEvery 30 seconds

GPS coordinates

Vehicle health status

Current vehicle status needed in Salesforce to facilitate CRM workflowsProactive outreach to customers

Notifications to customer service representatives and support technicians

10

11

12

13

14

15

16

17

18

19

20

21

22

Notable observationsImpress your Salesforce and Heroku developer friends

23

Limitations

No files

No images

Insert or update, not upsert

Salesforce validation rules not enforced by Heroku Postgres

$$$$ (?)

24

Error recovery

Manual check required

Automated retries possibleupdate _trigger_log set state = 'NEW' where state = 'FAILED' and table_name = '<your table name>';`

Finite window for retries

25

Best practices

Use config (a.k.a. environment) variables in Heroku

Extend ActiveRecord::Base when creating models for Heroku Connect

Create a dedicated Heroku integration user

26

Get Started with Heroku Connect

https://devcenter.heroku.com/articles/herokuconnect

27

Thank you for your timeAll questions and comments are welcome

28

MartyCHANGConsultant

martyc@slalom.com617.316.5400

SLALOM CONTACTS

DougMCINTYREConsultant

doug.mcintyre@slalom.com617.316.5400

ToddRICHMANCRM Practice Area Lead

toddr@slalom.com617.316.5400

© 2012 Slalom, LLC. All rights reserved. The information herein is for informational purposes only and represents the current view of Slalom, LLC. as of the date of this presentation.SLALOM MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.