• Technology Advisor Office 365 @Microsoft

• Frequent Traveller around the world

• Food Lover

Session Objectives

Collaboration Today

1

Office 365 Groups Everywhere

2

What To Use When

3

Geographically Distributed Need varied ways to connect across

locations and time-zones

Internal & External Team MembersTeam members outside the firewall need

unfettered access

Multi-Generation WorkforceDifferent expectations and preferences

for tools

Employees work on nearly

2xthe number of teams,compared to 5 years ago

Collaboration

Different groups have different needs

Co-Creating

Content

Mail &

Calendar

Voice, Video

& MeetingsChat-based

Workspace

Sites & Content

Management

Enterprise

Social

Today’s Challenges

Siloed Apps Friction across applications – multiple logins, difficulty sharing and discovering information

Shadow IT Incomplete toolset can lead to inconsistent security, compliance and risk

Wasted TimeContext switching between different apps drains attention and time

Office 365: Designed for the unique workstyle of every group

Complete Collaboration SolutionOffice 365 addresses the breadth of

collaboration needs across your company

Integrated ExperiencesOffice 365 Groups and Graph enable

integrated experiences that facilitate

effective collaboration

Security and ComplianceOffice 365 delivers the security,

compliance and manageability

required in today’s workplace

Co-Creating

Content

Office 365 ProPlus

Mail &

Calendar

Outlook

Voice, Video

& Meetings

Skype

Chat-based

Workspace

Microsoft Teams

Sites & Content

Management

SharePoint

Enterprise

Social

Yammer

Office 365 Groups

Office 365 GroupsSimplifies Collaboration

Today

Request DL for messaging

Get SharePoint Site for files

Create project plan

Manually manage permissions on content

Ramp up new team members based on previous group discussions

Apply & manage policies on content

Manually manage membership and access on DL

Benefits for IT

Group identity & assets created in a single step

Centrally managed as a single object in Azure AD

Simplified permissions and access structure

Benefits for end users

All group assets created in a single step

Easy to manage independently

New members onboard quickly

CollaborationIn the Past

Self-service group in application of choice

Office 365 Groups is a membership service

User creates new group

for collaboration

Office 365 Application

Group experience

populated in app of choice

Office 365 Application

One IdentityAzure Active Directory (AAD) is the master

for group identity and membership across

Office 365 (Exchange, SharePoint, etc.)

Federated ResourcesO365 services extend with their data

(e.g. Group messaging, SharePoint

TeamSite, OneNote, Planner)

Loose couplingServices notify each other of

changes to a group (e.g., creation,

deletion, updates).

Group identity created

Azure Active Directory

Identity, Resource URLs,

Owners, Members

Office 365 Groups as the foundation for all

In Office 365 admin or Azure AD or PowerShell

Files

Team Site

Planner

Calendar

PowerBI

OneNote Notebook

Azure AD

Microsoft Teams

Outlook Email and calendar

YammerConnect across organization

Microsoft TeamsChat-based workspace

SkypeVoice, video & meetings

SharePointSites & Content Management“When users ask me which tool to use, I tell them to choose

based on their workstyle because they’re all connected to Office 365 Groups.”

Steven Collier, Lead Technical Architect, Marks & Spencer Productivity LibraryLearn more at:

Generational Preferences at WorkBaby Boomer

(1946-1964)

Generation X(1965-1979)

Millennial(1980-1997)

Generation Z(1998-2020)

In Person Meeting

Virtual Online Meeting (No

Video)

Virtual Online Meeting (Video)

Email

Team Workspaces

Instant Message (IM)

Enterprise Social Networking

Persistent Chat

Conversational User Interfaces

Mostly preferAlways prefer Somewhat prefer Occasionally prefer Do not prefer

Wired Magazine: The Next Generation of Working Practices, Herman Miller: Generations at Work

Generational Preferences at WorkBaby Boomer

(1946-1964)

Generation X(1965-1979)

Millennial(1980-1997)

Generation Z(1998-2020)

In Person Meeting

Virtual Online Meeting (No

Video)

Virtual Online Meeting (Video)

Email

Team Workspaces

Instant Message (IM)

Enterprise Social Networking

Persistent Chat

Conversational User Interfaces

Mostly preferAlways prefer Somewhat prefer Occasionally prefer Do not prefer

Wired Magazine: The Next Generation of Working Practices, Herman Miller: Generations at Work

When to Use What?

Individual

Group

Org

Guidance (more

than product)

A BVERSUS

A BAND (MAX. VALUE)

(SMART) Enterprise

Technology

Strategy &

Roadmap

Individual

Group

Organizational

ITERATIVE

Learning Process

NOT to Dictate ‘when

to use what’

REPETATIVE Guidance

(need/awareness/value)

NOT a ONE TIME

question or decision

INSIGHTS of usage

ADAPTIVE over time, more

PRESCRIPTIVE and TARGETED

When to Use What?

A BVERSUS

A BAND (MAX. VALUE)

COMPARISONS

BETWEEN TOOL

EFFECTIVENESS FOR A

SPECIFIC TASK

NOT TO SUGGEST TO

USE A OVER B

HOW TOOLS

WORK TOGETHER

OR ACHIEVE

RESULTS DESIRED

WHICH TOOL

is LESS important

than HOW

SCENARIOS

(CONTEXT)

Define your scenarios

Collaboration

Audience

Time Sensitivity

Collaboration Tones

Organization Roles

Organisation wide communication

Team & Project Collaboration

One to One Conversations / collaboration

Any tempo

High Tempo, fast paced

Low tempo, asynchronous

Formal

Informal

Who are you in the organization?

What is your preference?

Pick your battles

Outlook is the de facto tool for senior leaders

All the other collaboration tools enables everyone

else in the organization

Organizational roles dictate how they want to

collaborate

Disclaimers:The content of this communication and its attachments (if any) is for general information purposes only and does not under any circumstance constitute a binding offer or acceptance of Microsoft Ireland Operations Limited, Microsoft NV/SA or any other

Microsoft Group affiliate, unless this is expressly stated in a separate document executed by a person with sufficient powers to do so. The content shall not be considered to supplement or amend the terms of any existing agreement with Microsoft Ireland

Operations Limited, Microsoft NV/SA or any other Microsoft Group affiliate. Furthermore you are reminded that the content is solely based on the limited information provided to us at the time of this communication and it will be subject to possible changesoccurring hereafter.