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The second webinar of SiteGround's Affiliate Webinar Series. Join Lilyana Yakimova for a walkthrough of our services and how we compare to other hosts.
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Affiliate Webinar SeriesTopic 2: How SiteGround Service Compares to Other Hosts?
We’re starting shortly!
How SiteGround Service Compares to Other Hosts?
http://blog.siteground.com/category/webinars/
Who’s Speaking Now?
Lilyana Yakimova, Marketing Director
A Bit of Housekeeping
• 30 mins presentation
• Q&A afterwards
• Submit your questions in the “Questions” panel
• Recording and slides will be available
• Fill in the survey after the webinar
Our Claim
Put The Claim to a Test
Bluehost
HostGator
iPage
Fatcow
Justhost
AsmallOrange
InMotion
WebhostingHub
Arvixe
GoDaddy
GreenGeeks
A2Hosting
Loading Speed
Web page loading speed tested with: http://tools.pingdom.com/fpt/
Loading Speed with Caching
Web page loading speed tested with: http://tools.pingdom.com/fpt/
Capacity to Perform
Web site performance tested with: http://www.joedog.org/siege-home/
Capacity to Perform with Caching
Web site performance tested with: http://www.joedog.org/siege-home/
How Do We Achieve That?
http://vimeo.com/66713575
Reaction to Vulnerabilities
More vulnerabilities patched at SiteGroud: http://blog.siteground.com/category/security-2/
http://www.joedog.org/siege-home/How we achieve that?How we achieve that?
Account Isolation
http://www.joedog.org/siege-home/How we achieve that?How we achieve that?
What Do We Do to Secure Our Users?
http://vimeo.com/66713574
Support Testing
• One question on LiveChat
• One question over the phone
• Three questions over the ticketing system
Chat Support Compared
Phone Support Compared
Phone support compared
Tickets Response Time
Phone support compared
Tickets Resolution Factor
SiteGround Support Video
http://vimeo.com/66713576
How do we achieve this?
• Constant training of the people
• Great internal tools for automated issue resolutions
• Low employee turn over rate
How to use this information for more affiliate sales?
• Results of the tests:
https://ua.siteground.com/comparison
• Videos on Vimeo:
http://vimeo.com/album/2394759
Questions?