How to Check Internet Line

HOW TO CHECK INTERNET LINE


1. ADSL Filter/ splitter 2. Telephone3. Modem4. Computer


1. Remove your splitter. Do direct connection.

Telephone Troubleshoot

2. Do a direct connection from telephone to wall socket without splitter.

Telephone Troubleshoot

Checking

• No noisy sound when pick up a phone • No noisy sound when talk to phone call• Able to call out and receive phone call

Internet Troubleshoot

3. Do a direct connection from Modem to wall socket without splitter.


Direct connection from Modem to wall socket without splitter.


Checking• Internet are OK in your notebook without line

drop• DSL light are not blinking• WLAN are not red

DSL Light

• DSL light is an indicator of the connection between home and the phone company

• If light is blinking: There is a problem with that connection Phone cable from the wall jack to the modem

could have come unplugged or gone bad

DSL Light

• What you should do?1. Restart a modem by unplugged the power cord

for 15 seconds2. Make sure the phone cable connected to the

modem is securely attached to the wall and modem

3. Make sure the phone line to the modem is not filtered

4. Try a different phone cable from the wall to the modem

Internet Light (WLAN/LAN)

• Internet light should be solid green. this indicates your DSL modem is detecting the DSL signal and is on-line

• If light is red: Light is red for more than 30 seconds DSL light is not a steady green and does not

change after 45 seconds

Internet Light (WLAN/LAN)

• What you should do?1. Restart a modem by unplugged the power cord

for 15 seconds2. Incorrect username or password 3. The account is de-activated (check with your

ISP)4. PPP auto-connect is not enabled