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© KARYA Technologies Inc. Services For GP

Karya Technologies- Microsoft Dynamics GP Service Provider

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Page 1: Karya Technologies- Microsoft Dynamics GP Service Provider

© KARYA Technologies Inc.

Services For GP

Page 2: Karya Technologies- Microsoft Dynamics GP Service Provider

© KARYA Technologies Inc. 2

Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

Page 3: Karya Technologies- Microsoft Dynamics GP Service Provider

© KARYA Technologies Inc. 3

Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

Page 4: Karya Technologies- Microsoft Dynamics GP Service Provider

© KARYA Technologies Inc. 4

About Us

Able Leadership

Resourceful & Focused Viable & Sustainable

• Provider of High-Quality Cost Effective Enterprise Solutions which includes

o Business Software (ERP & CRM)o Technology Solutionso Data Solutionso Digital Transformation Solutions o Software Quality Assuranceo Infrastructure Services

• Current Headcount of 583. o 406 – RDD Center o 177 – Dispersed globally

• Headquartered in PA, USA with Research, Development & Delivery (RDD) center in India

• Established in 2007 by Bala Balasubramanian Group CEO

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History & Evolution

Strong Technology Foundation

Functional / Business / Domain Expertise

Project Management Skills

Balanced Multi-dimensional Growth

2007 2008 2009 2010 2011 2012 2014 2015

Mobile Platform Development &

Enterprise Mobility Services

Microsoft Dynamics Practice

Microsoft Technology Solutions

.NET Framework, SharePoint, SQL Server,

MSBI, BizTalk

Infrastructure with Cloud

Enterprise Information

Management

Open Source Technology

Web Applications

Social Media Integration

Oracle Platform Technology Solutions

Quality Assurance

Big Data

More ERPs, CRMs

Internet of Things

CMMI Action Plan

Technical Expertise

Functional Skills

Business Analysis

Industry Vertical SMEs

Technical Writing

Project Management

Infrastructure with Cloud

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Our Core Values

High Performance Service Organization

Page 7: Karya Technologies- Microsoft Dynamics GP Service Provider

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Lines of Business

Enterprise Solutions

Business Software(ERP & CRM)

• Salesforce

Technology Solutions

• Digital Transformation (Web Application, Mobile Application, IoT)

• Open Source (PLs/ Frameworks, CMS DMS, Web Servers BI)

Data Solutions

• EAI

• MDM

• Data Governance

• DW/BI

Quality Solutions

• Configuration Management & Orchestrations

• Cloud Testing

• Mobile Testing

• Security Assurance

• Test Automations

• Managed Testing Services

Infrastructure Services

• Cloud Migrations & Virtualizations

• Hardware, OS, Network, Storage, Firewalls• Microsoft Dynamics

Suite (AX, NAV, GP, CRM)

• Microsoft (SQLServer, MSBI, SharePoint, Core .NET, BizTalk)

• Microsoft BI

• Oracle E-Business Suite

• Oracle(Database, OBIEE, Fusion Middleware, Exadata, Web Center)

• Oracle BI

Microsoft Platform Solutions

Oracle Platform Solutions

• DevOps

Options • Ad-hoc support • Managed Services

• Data Center Management

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Our PeopleKARYA Technologies

Group Chairman / Group CEO (USA)/CFO

CEO India / VP Global Services

Digital Solutions150

Microsoft Practice 173

Dynamics

Oracle Practice 149

Microsoft Resource Pool

Data Solutions

Data Solutions Resource PoolDB AdministratorsData Architects/ ModelersETL DevelopersReport DevelopersAnalytics DevelopersDW/BI ArchitectsIntegration ExpertsMDM SpecialistsData Governance Consultants

100609200605050504

70

Digital Solution Resource Pool

Web Application Developers

Mobile Application Developers

UI/UX Designers 10

Java 15.NET 13

iOS 18Android 25Windows 15Hybrid 40IoT Application Developers 14

Infrastructure Including Cloud 30Quality Assurance 40 DevOps 08

Delivery Manage-ment Group 72

Delivery Manage-ment Resource PoolDelivery Managers

08

Delivery Coordinators

18

Business Analysts

25

Industry Vertical SMEs

14

Technical Writers 07

Chief Architect (CTO) Global Delivery Head HR, Admin, Finance (GM)Marketing (CMO)

NAV

Epicor

16

06CRM 12

AX 50

GP 12

SharePointSQL Server & MSBICore .NET DevelopersBizTalk

18243203

Oracle Resource PoolDatabase 27

EBS 31

Fusion Middleware 21

PL/SQL 20

Core Java 24

Hyperion/Essbase 12

OBIEE 14

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Global Footprints

KARYA’s Headquarters

Research Development & Delivery Center

Global Clients

63 Clients

75% - End users

25% - ISVs & VARs

18 Countries 10 Industry Verticals

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Some of our Esteemed Clients

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Partnering With Technology Leaders

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Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

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Our Service Offerings

2013 10.02015 2010

24×7×365 Production Support

KARYA offers end-to-end services to your entire GP Ecosystem

Advisory Solution Delivery

• Implementation/Upgrade• Infrastructure Setup• Installation, Configuration• Data Migration

• Development & Integration

• Recovering Failing Projects

• Quality Assurance

• Training

• Entire GP Ecosystem Support

• Scope: Technical & Functional • Duration: Post Go-Live & Stable State• Types: Level 1, Level 2, Level 3

• Environment Monitoring

• Failure Recovery

• Security/Access Support

• GP Functionality Support

• Patches & Service Packs

• Performance Tuning (Reactive)

• Healthcheck Assessments & Recommendations• Fit Gap Analysis• Configuration, Customizations,

Localization, BI & Integration• Advanced Technology &

Automation• Performance & Security

• Architecture, Planning & Roadmap• Infrastructure Plan• Implementation/Upgrade Plan• Failover & Disaster Recovery

GP Application

SQL Server

Business Intelligence

Integrations

Add-ons

Infrastructure

GP Ecosystem

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Our Core Competency – Microsoft Dynamics GP

Competency Dynamics AX Dynamics NAV Dynamics GP Dynamics SL Dynamics CRM

Overall• Certified Solutions

Architects, Technical & Functional Consultants

• Certified Solutions Architects, Technical & Functional Consultants

• Certified Solutions Architects, Technical & Functional Consultants

• Certified Solutions Architects, Technical & Functional Consultants

• Certified Solutions Architect, Technical & Functional Consultants

• Financial Management• Human Capital Management• Production• Supply Chain Management • Procurement & Sourcing • Retail • Project Management &

Accounting • Sales & Marketing (CRM) • Service Management • Business Intelligence

Functional

• Financial Management• Supply Chain Management• Manufacturing• Project Management• Sales, Marketing, Service• Business Intelligence

• Financials • Human Resources • Supply Chain • Manufacturing • Project Management • Field Service • BI & Reporting

• Financials • Payroll• Supply Chain • Manufacturing • Project Management • Field Service • BI & Reporting

• Sales• Marketing• Customer Service• Social• Mobile• Online

Technical

• X++, .NET , Morphx• MSBI SSIS, SSRS, SSAS• Enterprise Portal• Management Reporter• AX Version- 3.0, 4.0, 2009,

2012 R3, AX 7, Retail POS

• C/SIDE Development • SSIS, SSRS, SSAS• LS Retail NAV• NAV Version- 3.0, 4.0, 5.0,

NAV 2009 R2, 2013, 2015, 2016

• FRx • Dexterity development,

Dexterity Report Writer,Modifier, Crystal Reports

• Enterprise Portal • GP Version- 7.5, 8.0, 9.0 & 10.0

2010, 2013, 2015 R2, 2016

• VB/VBA• Enterprise Portal• SL Version- 7.0 (2011)• Business Analytics

• .NET • Version- 3.0, 4.0 ,2011,

2013, 2015, 2016

Hosting • Azure, Private Cloud & On premise

• Azure, Private Cloud & On premise

• Azure, Private Cloud & On premise

• Azure, Private Cloud & On premise

• Azure, Private Cloud & On premise

Integration

• Web Services, Microsoft SharePoint, Microsoft Office, CRM & any Third Party software

• Web Services, Microsoft SharePoint, Microsoft Office, CRM & any Third Party software

• Web Services, Microsoft SharePoint, Microsoft Office, CRM & any Third Party software

• Web Services, Microsoft SharePoint, Microsoft Office, CRM & any Third Party software

• Web Services, Microsoft SharePoint, Microsoft Office, CRM & any Third Party software

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Sure Step Methodology

We Enforce Methodology in all Phases

15

Mitigates Risks Improves Consistency & Predictability Increase Agility Scope, Timeline &

Quality Assured Conformity

Comprehensive Methodology Tool, Templates & Good Practices AX, NAV, GP, CRM & SL

Sales Delivery Operations

Diagnostic Analysis Design Development Deployment Operations

Thoroughness Requirement Analysis Fit Gap Analysis

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Microsoft Dynamics License Resale

• New Licenses• BREP Renewals

• We help in getting new Licenses & BREP Renewals at Sizeable Discounts• We have the legitimacy to Raise/Resolve Support Tickets with Microsoft (on your behalf)• We help Educate/Try out/Productionalize – Periodic releases by Microsoft

• New feature packs• Patches• Documents

• We make Migration to/Addition of new Microsoft Dynamics products easier with our Process & License assistance

Why KARYA for Microsoft Dynamics Licenses?

LICENSES/HOSTING

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Operations, Maintenance & Support

Objective• Post go-live Stabilization• Stable State Maintenance & Support• Proactive & Reactive

• Environment Monitoring• Security Admin – User Role & Privileges• Troubleshooting• Failure Recovery• Bug Fix-related Development

• Core GP• Integration - .NET, Web Services, EDI• MSBI - SSIS, SSRS, SSAS

• Proactive Maintenance• SP, Patches, Hotfix

• Performance Tuning • Health Check & Diagnostics• Non-Production Environment Management• Vendor Liaising• Deployment

• Hardware & OS• Network

• GP Application• Database

Multi-Channel Multi-Level 24×7×365

Technical Support Functional Support

24×7×365 PRODUCTION SUPPORT

• Functional Setups/Configurations

• Troubleshoot & Fix

• Data Analysis & Reconciliation

• Month End/Year End Closures

• EU Functional Support

• How to Use it

• Comprehensive Training

• Testing Support

• Financials • Human Resources • Supply Chain • Manufacturing

• Project Management • Field Service • BI & Reporting

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`

Operations, Maintenance & Support24×7×365 PRODUCTION SUPPORT

* Support requests are limited to product support, any new developments/enhancements will be addressed as project requests** Key Influencing Factors – 1. Amount of Customization 2. Data Volume 3. Industry Vertical

Technical support*

Development Total hours per monthFunctional supportAdministration

• Bug & Break Fix Failure

• Recovery & Minor Developments, Core GP, Integration BI

• Module, Configuration, Training, Data Reconcillation, Monthly/Yearly Closing

• Security – User role & Privileges

• Environmental Monitoring• Proactive & Reactive • Maintenance (SP, Patches &

hot fixes), DB & other Microsoft Technology Support

Typical activities

167 (45%) 361119 (35%)83 (20%)3 to 6** months Post Go Live stabilization hours (percentage)

86 (50%) 17128 (20%)57 (30%)Stable state hours (percentage)

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Implementation & Upgrade

New Implementations• From any ERP/no ERP to Dynamics GP

• Single Instance/Single Domain, Single Instance/Multi Domain

• Global Rollouts

Failing ERP Project Recovery & StabilizationUpgrades• Upgrade to latest version of GP from any prior versions

• Upgrade of Customizations, Add-on Solutions

• With or without code optimization

Data Migration• New Set-up/Migration of Master , Transaction & Opening Balances

SOLUTION DELIVERY

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Implementation Services - Two Phase Approach

Mode of engagementTask Pricing

Fit Gap Analysis• Customization Analysis for Upgrades

• Remove, Migrate or Rebuild• New Requirement Development• Industry Vertical Add-on Recommendation

Scope Definition

Deliverable

Comprehensive study of existing business system• Infrastructure & Architecture• Setup, configuration• Development environment• Reporting, Data warehousing and Business

Intelligence• All External and Internal Interfaces

• Upgrade or Re-implement Decisions

• Detailed Approach Document with Project Plan

• Schedule & Cost Estimates

Implementation of the Project Plan• Execution• Control

• Implementation & Go-Live• Training• 15 day Go-Live support• Extended AMC

1st phase

2nd phase

Hybrid

SOLUTION DELIVERY

T&M

T&M with Estimates

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Development (Customizations & Enhancements)

• Core GP Application• Integration• Reporting & BI• Add-Ons

SOLUTION DELIVERY

First Phase Second Phase

• Solution Design• Delivery Approach• Estimates• Project Plan

Testing DeploymentDevelop-ment

Requirement Gathering Analysis

Maintenance

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FTPWeb Services

Messaging

ETL, EAI

• Portals• Commerce Solutions• Mobility

• CRM• Quote/Order

Management Systems• Payroll• SharePoint• Other LOB Systems…

• EDI• Vendors/Customers• Statutory/Compliance• Other 3rd Parties

Enterprise Integration (New & Enhancements)SOLUTION DELIVERY

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Microsoft Business IntelligenceFeatures• Self-Service• Visualization• Mobile Devices• Cloud Orchestrations

Flat FilesFlat Files

EPMBusiness

Intelligence/ Analytics

ODS

Data Warehouse

OLAP Cube Dashboards

BI Portals

Data Sources IntegrationBatch (ETL) Real-time (EAI)

Data Warehouse Reporting & Analytics Reports, KPI Dashboards & Score Cards

Microsoft ESB

Objectives• Operational Efficiency• Sales & Marketing Effectiveness• Financial Analytics• Web Analytics

SOLUTION DELIVERY

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Training Services

Curriculum Structuring

Content Sourcing & Development

Training Delivery

Training Need Analysis Assessments

Our Approach – Custom Training

• Product Functionality Focused Training• Role based Training

• Train the Trainer

• End User Training – Business &

Technology

• On-Job Training

• Greatly Enhances Productivity• Real time Hands-on• Certified/Experienced Trainers

Types of Trainings Key Benefits

SOLUTION DELIVERY

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Our Approach

Advisory Services

Our Current Engagements

Analyze the Situation

Identify the Problem

Shortlist Solution Options

Evaluate Options with Working Prototypes

Recommend Best Solution

Methodology

Doc

umen

tatio

n

Detail O

rientation

Justification

• Assessments & Recommendations• Fit Gap Analysis• Configuration, Customizations,

Localization, BI & Integration• Advanced Technology & Automation –

Mobile Devices, Barcode, RFID & Mobile Devices, Beacons

• Performance & Security

• Architecture, Planning & Roadmap• Infrastructure Plan• Implementation/Upgrade Plan• Failover & Disaster Recovery

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KARYA’s Industry Verticalization

Industries We Serve

7% 2%

21%

51%

13%

7%

Agriculture Food & Forestry

Health care

Manufacturing

Services

Supply Chain Management

Utilities

ADVISORY

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KARYA’s Industry Verticalization (Contd…)

Agriculture Food & Forestry• Dairy Products• Food & Beverage• Poultry• Wood Processing Ship Building

Health Care• Hospital• Pharmaceuticals

Utilities• Natural gas• Electricity• Telephone• Water

Services• Automotive• Carpentry• Education• Engineering- Construction/

Electrical/Electronics• Equipment Rental• Financial Services• Hotel/ Hospitality• Information Technology• Management Consultancy• Packaging• Professional Services• Thermal Solutions• Travel

Manufacturing• Discrete Automotive• Discrete Medical devices• Process Building Materials• Process Cement• Process Chemicals• Process Metal Finishing• Process Paper• Process Pharmaceuticals• Process Plastics

Supply Chain Management• Logistics/Distribution/ Transportation• Retail• Trading / Export/Import• Trading Apparel• Warehouse and Inventory Management• Whole Sale

ADVISORY

• Metal Mining• Oil & Gas

Mining

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Add-ons

To Enhance Automation & Productivity To bring Last Mile FunctionalitiesBuy or Build ? Either way KARYA can help !!!Technology Add-ons

ADVISORY

Horizontal Add-ons Vertical Add-ons• Automation – BPA, BPM, WFM,

Replication• Collaboration – Portals, e-Mailers,

SMS, Document Management System

• Integration – Mobility, EDI, e-commerce

• Can be Horizontal or Vertical

• Administration/Facilities• Corporate Finance• Enterprise Asset Management• General • Human Capital Management

(HCM) – Staffing• Supply Chain Management

(SCM)

Micro Vertical & Last Mile Functionalities• Agriculture• BFSI• Education• Food & Beverage• Fashion• Hospitality• Healthcare & Pharmaceuticals• Manufacturing – Discrete• Manufacturing – Process• Media & Entertainment• Services• Retail

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Specialized Services for ISVs & VARs

ISVs VARs Key Benefits

• Pre Sales Support (RFP, POC, Documentation)

• Product/Add-on Development• Core Functionality • BI • Integration • Adv. Tech features – Mobility ,

RFID, Bar Code• White Labelled Implementation

Services• White Labelled Product/Production

Support• Resell

• White Labelled services• Pre Sales Support (RFP, POC,

Documentation)• Implementation & Upgrade• Development • Integration• Business Intelligence• Consulting & Training• 24×7×365 Operations,

Maintenance & Production Support

• Add-ons• Infrastructure with Cloud• Hosting Services

• Resources• Scalability of Resources –

Demand Based• Dedicated if required

• White Labelling• Cloud & Hosting Services• Confidentiality of IP• Favourable Pricing

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Our Technology

Microsoft

Mobile

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Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

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Engagement

How we do it ?

Process

Documents Executed

Delivery Mechanism with Tool

Knowledge Transfer

Types of Engagement

Overall Process

Collaboration – Mode, Timings

Modes of Engagement

People & Logistics

Pricing

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Types of Engagement

Types

Opted During

Support Requests (Mostly)

Project Requests (Occasionally)

We Support you for the Hours Purchased

You Purchase certain Monthly hours, We agree scope and serve you for the hours

Resource Requests

We Offer Fully Dedicated Resources

You request certain skillset(s). We Fulfil, & you manage those Remote Resources as your team

License Requests

We help Procure Licenses

Project Requests

We Undertake Projects

You can assign us end-to-end projects

We help you purchase Microsoft, Oracle and other third-party licenses, Cloud and other Hosting spaces

• System Monitoring Break fixes & other Production Support Activities

• Application Design & Development

• Sys Admins, DBAs • Developers• QA/QC Resources

• Application Design & Development

• Infrastructure Implementations,

• Quality Assurance

• Microsoft Dynamics Licenses,

• Oracle• Dell

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`

Overall Process

Document Execution & Engagement Kick-offSign MSA, SOW, SLAFormal kick off meeting

Designate KARYA/Client POCs

Establish Client ConnectivityVPN & Preferred Access Tools

Setup Client in KDMS*

Knowledge TransferOn all aspects to our senior Functional & Technical

Consultants

Engage, Execute & DeliverAnalyze, Design, Develop, Deploy, Test,

Maintain

CollaborateContinuous Meetings, Reporting & KDMS

• High Degree of Resource Scalability• Much Faster Resolution• All Technical, Functional, Administration & Industry

Vertical experts under one roof• Judicious combination of People, Processes &

Tools

Highlights of our Engagement Process

One

-tim

e Ta

sks

Rec

urrin

g Ta

sks

* KDMS is KARYA’s Delivery Management Portal, a SharePoint based Web Application hosted on Azure

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Documents Executed

Default SLAMaster Service Agreement

SOW

SLA

Mutual Signing of KARYA’s MSA with Default SLA

Mutual signing of the first SOW along with SLA & Engagement Kick-Off

Mutual signing of additional SOWs for subsequent projects during the course of time

35

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`

`

Knowledge Transfer

Identify Systems Relevant to KARYA’s Scope

Gain Access to the Relevant Systems

Document Findings & Review with Client

360o Technical Analysis

360o Functional Analysis

Inventory the Client’s Enterprise System

Socialize within our Delivery/Support Team

From KARYA to ClientApproach

Objective

Understand • As-Is Scenario• Current Pain Points Document• To Fill Gaps• To Educate KARYA Support Teams

Scope

• Depends on Scope of SOW• Comprehensive or Targeted• Core Application • Add-ons or Legacy Systems (if any)

Method• Use Senior Consultants & Developers• Run Scripts, Inspect Logs• Review

• Processes• Documentations• Code Base

• Conduct Client Interviews

From Client to KARYA

Project Requests

• Design Documents – Functional & Technical• User Adoption Training & Documentation• Best Practices Documents

Support Request

• Requests Knowledge Base – Issues & Resolutions

• Operational Statistics

• User Instructions

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`

Delivery Mechanism with Tool

`

What is a Request? – One of the Four from the Client• Project Requests (PR) Such as

• Analysis Design - FRD, BRD, FDD, TDD• Application Development – Core GP, Reporting/BI, Integration• Implementation & Upgrade• System Architecture• Tool Assessments/Selections• Documentations

• Support Requests (SR) Such as• 24×7×365 Operations, Maintenance & Prod Support

• Hardware, Software, Network, DB & GP• Failure Recovery, Break Fix• Security & Access related• Infrastructure & Sys Admin Tasks • How Stuff works

• Resource Requests (RR) Such as• Admins – SQL Server, GP• Developers – GP, MSBI• Project Managers & Business Analysts

• License Requests (LR) Such as• Microsoft Products Licenses• Oracle Products Licenses• Third-party Products Licenses• Hosting Services

Request Management

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Delivery Mechanism with Tool (Contd…)

`

Request Pipeline

New PipelineRequest created, categorized,

estimated & client approved

Execution PipelineRequest gets worked on

Client UAT PipelineRequest undergoes Client

UAT

Billing PipelineRequest gets Invoiced

Request HistoryRequest gets Archived

`

Advantages of using KDMS

• Strongly SLA driven

• Alerts & Workflows at right stages

• Works well for Project, Support Requests &

Advisory Requests

• Handles Traditional & Agile Methodologies

• Complete Visibility

• Cloud-hosted & Web-based solution

• Accessible anytime anywhere

• Real-time status updates on Requests

• Placeholder for relevant SDLC Documents

• Knowledge base that stores/grows – Issues &

Solutions

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Collaboration – Multi - Modal

Chat

• Ability to adapt to any Client Mode of Messaging system

• Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me

Status Reporting• Sharing Project Artefacts Plans, Estimates,

Strategy & Roadmaps• Send Meeting Requests

Client System Access/Connectivity

• Static IP• Virtual Private Network (VPN)

• Cloud (DropBox)• Common Source Controls (BitBucket)

Day-to-day Task/ Activity

• Adapt to the clients existing Test Management, Bug Tracking, Task Management Tools / Usage of Common tools

• Propose a new model after POC• Usage of KARYA’s in-house tool (KDMS)

E-mail

Status updates• Daily, Weekly, Monthly, Quarterly & Annual

Status Reports Sharing, Project Artefacts Plans, Estimates, Strategy & Roadmaps

Exclusive Mail group• Access only to Client & KARYA members• Send Meeting Requests

Conferencing

• Ability to adapt to any Client Mode of Conferencing

• Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me

Modes of Conferencing• Voice conferencing • Web conferencing • Video conferencing

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Collaboration – Timings

• Project Requests will be handled in our Business Hours with 2 to 3 hours of collaboration in client’s Business Hours. • Support Requests will be fulfilled on 24×7×365 basis.

KARYAs Standard Business Hours

Sydney,Australia

Tokyo,Japan

Indian Standard Time

Dubai, UAE

Frankfurt, Germany

London,UK

NewYork, US

Los Angeles, US

2:00 PM 1:00 PM 9:30 AM 8:00 AM 6:00 AM 5:00 AM 12:00 AM 9:00 PM

2:30 PM 1:30 PM 10:00 AM 8:30 AM 6:30 AM 5:30 AM 12:30 AM 9:30 PM

3:00 PM 2:00 PM 10:30 AM 9:00 AM 7:00 AM 6:00 AM 1:00 AM 10:00 PM

3:30 PM 2:30 PM 11:00 AM 9:30 AM 7:30 AM 6:30 AM 1:30 AM 10:30 PM

4:00 PM 3:00 PM 11:30 AM 10:00 AM 8:00 AM 7:00 AM 2:00 AM 11:00 PM

4:30 PM 3:30 PM 12:00 PM 10:30 AM 8:30 AM 7:30 AM 2:30 AM 11:30 PM

5:00 PM 4:00 PM 12:30 PM 11:00 AM 9:00 AM 8:00 AM 3:00 AM 12:00 AM

5:30 PM 4:30 PM 1:00 PM 11:30 AM 9:30 AM 8:30 AM 3:30 AM 12:30 AM

6:00 PM 5:00 PM 1:30 PM 12:00 PM 10:00 AM 9:00 AM 4:00 AM 1:00 AM

6:30 PM 5:30 PM 2:00 PM 12:30 PM 10:30 AM 9:30 AM 4:30 AM 1:30 AM

7:00 PM 6:00 PM 2:30 PM 1:00 PM 11:00 AM 10:00 AM 5:00 AM 2:00 AM

7:30 PM 6:30 PM 3:00 PM 1:30 PM 11:30 AM 10:30 AM 5:30 AM 2:30 AM

8:00 PM 7:00 PM 3:30 PM 2:00 PM 12:00 PM 11:00 AM 6:00 AM 3:00 AM

8:30 PM 7:30 PM 4:00 PM 2:30 PM 12:30 PM 11:30 AM 6:30 AM 3:30 AM

9:00 PM 8:00 PM 4:30 PM 3:00 PM 1:00 PM 12:00 PM 7:00 AM 4:00 AM

9:30 PM 8:30 PM 5:00 PM 3:30 PM 1:30 PM 12:30 PM 7:30 AM 4:30 AM

10:00 PM 9:00 PM 5:30 PM 4:00 PM 2:00 PM 1:00 PM 8:00 AM 5:00 AM

10:30 PM 9:30 PM 6:00 PM 4:30 PM 2:30 PM 1:30 PM 8:30 AM 5:30 AM

11:00 PM 10:00 PM 6:30 PM 5:00 PM 3:00 PM 2:00 PM 9:00 AM 6:00 AM

11:30 PM 10:30 PM 7:00 PM 5:30 PM 3:30 PM 2:30 PM 9:30 AM 6:30 AM

12:00 AM 11:00 PM 7:30 PM 6:00 PM 4:00 PM 3:00 PM 10:00 AM 7:00 AM

Timings

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Modes of Engagement – People & Logistics

* Need based Travel

Use Cases KARYA’s Site

• 24×7×365 Operations, Maintenance & Production Support

• Development Projects• Infrastructure Services

Project Manager (POC)Resource Pool:• Solution Architect• Functional Consultants• Technical Consultants• Technical Writers• QA/QC

Modes

Mode 1

Mode 2

Fully Remote (to the Client)

Client Site

• None

• Implementation Projects• Comprehensive Industry

Vertical Add-ons• Training

Project Manager (POC)Resource Pool:• Solution Architect• Functional Consultants• Technical Consultants• Technical Writers• QA/QC

Hybrid

Mode of Engagement

• Project Manager (POC)• Solution Architects*• Sr. Functional

Consultants*• Sr. Technical

Consultants*• Industry Vertical SMEs*

Resource Location

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Features of Our Model

Facilities• State-of-the-art closed IT Facility in Country’s Premier

IT Park• Security Surveillance & Monitoring

Network, Bandwidth & Security• 3 Dedicated Communication Lines to USA ( Skype

Business Conferencing)• Recovery time of 5 Minutes or less DR• Power Backup for 3 Days• Enterprise grade SONIC firewall SecurityHardware

• State-of-the-art Employee Laptops (i5 & i7)• SAN storage TFS & Git Hardware• Two Data Centers (Development Sandboxes &

dedicated production hosting)• Dedicated network for Cisco VPN Fortinet (Global

Clients) Hardware & Software

Communication• Secured Wi-Fi for Employees• Lync enabled Conference Rooms with Video

Conferencing Facility• Dedicated tunnel line for USA• Hi-Speed lines for other regions

Resources• Highly Experienced/Competent Resources• Thoroughly Screened/Background Checked• Trainings to improve productivity• Motivation & Employee Welfare measures

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Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

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ValueEfficiency (Time, Cost, Quality)

Client Focus SLA Compliance & Professionalism

Global Delivery ModelAgile, Responsive & Communicative

Competency (Skills, Experience & Complex Problem Solvers)GP Solution Architects, GP Administrators, Functional & Technical ConsultantsBusiness Analysts, Project Managers, SMEs

44

Why KARYA Technologies?

Comprehensiveness (Depth & Breadth of Services)Advisory, Delivery & 24x7 Production Support Services forArchitecture, Infrastructure, Application Design, Development, Integration & QA

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Beyond Basics

Performance Tuning

Add-ons Micro Vertical & Last Mile FunctionalityProductivity & Automation

Mobility Solutions

IntegrationCommerce SolutionsSharePointOther LOB Systems

Enhanced Business Intelligence

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Our Current GP Projects at a glance

• Implementing new functions & features in GP 2013 for our clients in the US, Central

Europe & Middle East (7)

• Upgrading to GP 2015 R2, 2013 from GP 2010, GP 10, GP 9, GP 8 & GP 7.5 for our

clients in Australia & Middle East. (2)

• Migrating Quick Books to GP 2013 for a US client (1)

• SCRIBE based integration of GP 2013 to Dynamics CRM for a US client (1)

• Integrated GP 2013 with Dynamics AX 2009 for a Global Multi ERP client (1)

• Enhanced cash application process in GP 2013 for a US client (1)

• Comprehensive new & existing reports development for a hardware distributor in

Europe (1)

• Rendered Sales & Financial performance metrics to Sr. Executives on iPad/iPhone –

manufacturing client in US (1)

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QUESTIONS

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Dynamics GP Version Landscape

For More Information on Support Lifecycle: https://support.microsoft.com/en-us/lifecycle/search?sort=PN&alpha=microsoft%20dynamics%20GP&Filter=FilterNO

` Most Stable Version: Microsoft Dynamics GP 2013 R2

Recently Released Version: Microsoft Dynamics GP 2015 R2

`

Older Versions

Mainstream Support End DateProduct

Extended Support End Date

Microsoft Dynamics GP 9.0 1/11/2011 1/11/2011

Microsoft Dynamics GP 10.0 10/9/2012 10/10/2017

Microsoft Dynamics GP 2010 10/13/2015 10/13/2020

Microsoft Dynamics GP 2013 4/10/2018 4/11/2023

Microsoft Dynamics GP 2013 R2 4/10/2018 4/11/2023

Microsoft Dynamics GP 2010 R2 10/13/2015 10/13/2020

Microsoft Dynamics GP 2015 4/14/2020 4/8/2025

Microsoft Dynamics GP 2015 R2 4/14/2020 4/8/2025

Microsoft Dynamics GP 2016 4/13/2021 4/14/2026

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Dynamics GP Version Landscape Delta

`

GP 2013 R2

• Backup & Restore directly with windows Azure

• Improved User Interface (UI) with ribbons &

updated font

• Four new approval workflows:

• Purchase Order

• Requisition

• Project Time

• Time & Attendance

• New Web Client Functionality

• Replace Business Portal with employee self-

service functionality

`

GP 2015 R2

• Service Based Architecture

• Extended set of workflows 2.0

• Single sign-on through integration with Microsoft

Azure (Identity Management V2.0) 

• New Mobile Apps

• Lower-cost self-service user license

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Dynamics GP Version Landscape Delta - 2015 R2

`

• All in One Document Viewer• A newly designed window which enables users to view related purchasing documents in the same window

• Payables Transaction Workflow• A new workflow type for (Accounts Payable)AP Invoice approval in Workflow Maintenance is now available

• W2 Self Service Functionality• Employee self-service functionality is to let the employee view & print their own W2

• Scriptable Provisioning & Management• This feature will add APIs & PowerShell cmdlets that will enable automated/scriptable GP provisioning & management

• Analytical Accounting Transaction Lists• Improvements to SmartLists & Excel Reports for Analytical Accounting (AA) transaction information

• Self Service User Tasks & Roles• Employee Self Service Security Roles & the ability to filter on security tasks available for each user type

• Historical Received Not Invoiced Report• A new SQL Reporting Services Report based off the current Received Not Invoiced report 

• Time Management App• The Microsoft Dynamics GP team has created a new app that is available for Windows 8, iOS iPad devices, & Android

tablets.  This app will allow GP Employees to enter Vacation & Sick time in Payroll or time off against Benefit Timecodes within HR.