TROUBLESHOOTING WIDE AREA NETWORKS WITH DISTRIBUTED NETWORK MONITORING

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HOW MANY REMOTE LOCATIONS DO YOU MANAGE?

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REMOTE MANAGEMENT IS IMPORTANT…YET COSTLY

Remote access services can constitute anywhere from 25% to 40% of the typical organization's WAN budget, and upwards of 60% of troubleshooting and

support costs.

- Nemertes Research

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TOP CHALLENGE – NETWORK VISIBILITY

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New York City

MiamiLos Angeles San Francisco

Washington

Seattle

Baltimore

The Network

is Slow!

The Internet is Down!

PittsburghData Center

I Can’t Connect to

the Wireless!

TYPICAL ISSUES FACED BY NETWORK MANAGERS

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DO THESE CHALLENGES SOUND

FAMILIAR?

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26%30%32%42%

ImproveApplicationPerformance

SupportReal-Time

Applications

SupportMobileUsers

IncreaseAvailability

FACTORS DRIVING REMOTE NETWORK MANAGEMENT

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HOW DO YOU HANDLE THESE CHALLENGES TODAY?

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SNMP Network node managers and SNMP-based monitoring tools

PACKET CAPTURE Require in-line TAP or dedicated monitor portsmostly deployed at data centers

FLOW-BASED Flow protocol provided by network equipment vendors

CURRENT MONITORING OPTIONS

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SNMP Only provide device status and monitor from the data center

PACKET CAPTURE Don’t scale, are expensive, and require excessive storage for historical analysis

FLOW-BASED Require network reconfiguration, are passive, and not proactive

LACK GOOD REMOTE MONITORING

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1PLUG AGENTS TO THE SWITCH

OR CONNECT TO THE WIRELESS

2MANAGE AGENTS ON THE

BROWSER-BASED DASHBOARD

3PUSH MONITORING

TESTS TO THE AGENTS

PINGDNSHTTP

TRACEROUTEIPERF

SIMPLE, EASY, PLUG ‘N PLAY

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NETWORK VISIBILITY FOR ALL LOCATIONS

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The Internet is Down!

All agents have connectivity Agent in San Jose doesn’t have connectivity

TROUBLESHOOT NETWORK AVAILABILITY

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I Can’t Connect to the Wireless!

TROUBLESHOOT WIRELESS CONNECTIVITY AND PERFORMANCE

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The Network

is Slow!

ASSESS BANDWIDTH ISSUES

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Quick Detection and Ticket Escalation

Less than a minute to detect network problems. Escalation in minutes.

Reduced Troubleshooting Time

Up to 75% reduction in time to resolution

Validated Configuration Changes

Up to 90% reduction in time to verify changes

NETBEEZ BENEFITS

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80% less expensive compared to competitive

products

COST-EFFECTIVE

only solution to offer a variety of agents: wired,

wireless, software, virtual, and cloud

can be deployed in less than one hour and does

not require extensive training

COMPLETE EASY

WHY COMPANIES CHOOSE

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“We want to know about issues before trouble tickets begin to swamp our help desk”

Eric GoodwinSystems Architect

“We had the right tools in place to monitor our network from our central data centers. It only gave us a one-way picture of what was happening out on the network”

Eric GoodwinSystems Architect

30 locations across the country

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netbeez.net