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Why do consumers decide to buy from you?

What level of customer service do your customers expect ?

What are your customers most concerned about while shopping?

Why your customers abandon the shopping cart and give up shopping?

What makes your customers feel happy?

What do your customers usually buy to supplement your product ?

What discourages consumers from making purchases?

Where else do your consumers shop online?

What are your consumers’ passions, interests and lifestyle?

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Visit us on opiniac.com for support with these and other questions regarding the purchase challenges of consumers in e-commerce.

How much effort does it take for customer to lodge a complaint ?

Understand your e-commerce customers – Challenges