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Investor PresentationSecond Quarter 2016
Safe Harbor Statement
2
This document may contain certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements may be identified by words such as anticipate, believe, estimate, expect, intend, predict, hope, should, plan, will or similar expressions. Any statements contained herein that are not statements of historical fact may be deemed forward-looking statements. These statements are based on management's current expectations and accordingly are subject to uncertainty and changes in circumstances. Actual results may vary materially from the expectations contained herein due to various important factors, including (but not limited to): consumer preferences, spending and debt levels; the general economic and credit environment; interest rates; seasonal variations in consumer purchasing activities; the ability to achieve the most effective product category mixes to maximize sales and margin objectives; competitive pressures on sales; pricing and gross sales margins; the level of cable and satellite distribution for our programming and the associated fees; our ability to establish and maintain acceptable commercial terms with third-party vendors and other third parties with whom we have contractual relationships, and to successfully manage key vendor relationships and develop key partnerships and proprietary brands; our ability to manage our operating expenses successfully and our working capital levels; our ability to remain compliant with our credit facilities covenants; our ability to successfully transition our brand name and corporate name; customer acceptance of our new branding strategy and our repositioning as a digital commerce company; the market demand for television station sales; changes to our management and information systems infrastructure; challenges to our data and information security; changes in governmental or regulatory requirements; litigation or governmental proceedings affecting our operations; significant public events that are difficult to predict, or other significant television-covering events causing an interruption of television coverage or that directly compete with the viewership of our programming; our ability to obtain and retain key executives and employees; our ability to attract new customers and retain existing customers; changes in shipping costs; our ability to offer new or innovative products and customer acceptance of the same; changes in customers viewing habits of television programming; and the risks identified under “Risk Factors” in our recently filed Form 10-K and any additional risk factors identified in our periodic reports since the date of such Form 10-K. More detailed information about those factors is set forth in our filings with the Securities and Exchange Commission, including our annual report on Form 10-K, quarterly reports on Form 10-Q, and current reports on Form 8-K. You are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this announcement. We are under no obligation (and expressly disclaim any such obligation) to update or alter our forward-looking statements whether as a result of new information, future events or otherwise.
Adjusted EBITDA EBITDA represents net income (loss) for the respective periods excluding depreciation and amortization expense, interest income (expense) and income taxes. We define Adjusted EBITDA as EBITDA excluding non-operating gains (losses); activist shareholder response costs; executive and management transition costs; distribution center consolidation and technology upgrade costs; Shareholder Rights Plan costs and non-cash share-based compensation expense. We have included the term “Adjusted EBITDA” in our EBITDA reconciliation in order to adequately assess the operating performance of our television and online businesses and in order to maintain comparability to our analyst's coverage and financial guidance, when given. Management believes that the term Adjusted EBITDA allows investors to make a more meaningful comparison between our business operating results over different periods of time with those of other similar companies. In addition, management uses Adjusted EBITDA as a metric to evaluate operating performance under our management and executive incentive compensation programs. Adjusted EBITDA should not be construed as an alternative to operating income (loss), net income (loss) or to cash flows from operating activities as determined in accordance with generally accepted accounting principles and should not be construed as a measure of liquidity. Adjusted EBITDA may not be comparable to similarly entitled measures reported by other companies. We have included a reconciliation of Adjusted EBITDA to net income (loss), the most directly comparable GAAP financial measure, on Slide 12 of this presentation.
Data in this presentation may be unaudited. Percentage changes represent Q2 2016 as compared to Q2 2015.
3
+52%Bob
Rosenblatt named
Permanent CEO
Improvement in Adjusted EBITDA
-2%Net Sales
GrowthImprovement in Earnings per Share
+40%
Company Second Quarter 2016 Highlights
Percentage changes represent Q2 2016 as compared to Q2 2015.
Gross Profit Margin
+160 bps
Increase in Total Cash
+150%
4
Net Sales
% -2
Percentage changes represent Q2 2016 as compared to Q2 2015.
Gross Profit
Dollars
%+2
5
Purchase Frequency
4.5
-160bps
Return Rate
Percentage changes represent Q2 2016 as compared to Q2 2015.
6
Average Selling Price
1%Increase Net Shipped Units
Percentage changes represent Q2 2016 as compared to Q2 2015.
$57
Investors are advised to review carefully the risk factors contained in our most recently filed annual report on Form 10-K, quarterly reports on Form 10-Q, and current reports on Form 8-K.
Appendices
7
9
10
11
12
13
Summary P&L
(In thousands, except per share data) F12 FY* F13 FY F14 FY F15 Q1 F15 Q2 F15 Q3 F15 Q4 F15 FY F16 Q1 F16 Q2
2/2/2013 2/1/2014 1/31/2015 5/2/2015 8/1/2015 10/31/2015 1/30/2016 1/30/2016 4/30/2016 7/30/2016Net Sales 586,820$ 640,489$ 674,618$ 158,451$ 161,061$ 162,258$ 211,542$ 693,312$ 166,920$ 157,139$
Cost of Sales 374,448 410,465 429,570 101,146 102,205 106,348 145,133 454,832 105,472 97,311 Gross Profit 212,372 230,024 245,048 57,305 58,856 55,910 66,409 238,480 61,448 59,828 Gross Profit % 36.2% 35.9% 36.3% 36.2% 36.5% 34.5% 31.4% 34.4% 36.8% 38.1%
Operating Expenses:Distribution and selling 193,037 191,695 202,579 50,799 51,357 51,038 56,134 209,328 53,425 51,605 General and administrative 18,297 23,799 23,983 5,712 6,391 5,975 6,442 24,520 5,769 5,878 Depreciation and amortization 13,224 12,320 8,445 2,131 2,107 2,131 2,105 8,474 2,107 1,977 Executive & Mgmt transition costs - - 5,520 2,590 205 754 - 3,549 3,601 242 FCC License Impairment 11,111 - - - - - - - - - Activist Shareholder Response Cost - 2,133 3,518 - - - - - - - Distribution facility consolidation and technology upgrade costs - - - - 972 294 81 1,347 80 300 Total operating expense 235,669 229,947 244,045 61,232 61,032 60,192 64,762 247,218 64,982 60,002
Operating income/(loss) (23,297) 77 1,003 (3,927) (2,176) (4,282) 1,647 (8,738) (3,534) (174)
Other income (expense):Interest income/(expense) (3,959) (1,419) (1,562) (596) (667) (688) (761) (2,712) (1,203) (1,604) Gain/(Loss) on sale of investments or assets 100 - - - - - - - - - Debt extinguishment (500) - - - - - - - - - Total other income/(expense) (4,359) (1,419) (1,562) (596) (667) (688) (761) (2,712) (1,203) (1,604)
Income tax provision/(benefit) (20) (1,173) (819) (205) (205) (205) (219) (834) (205) (205)
Total Net Income/(Loss) (27,676)$ (2,515)$ (1,378)$ (4,728)$ (3,048)$ (5,175)$ 667$ (12,284)$ (4,942)$ (1,983)$
EBITDA, as adjusted 4,494$ 18,012$ 22,773$ 1,579$ 2,532$ 169$ 4,926$ 9,206$ 3,425$ 3,836$
Weighted average number of common shares outstanding (000's) 48,875 49,505 53,459 56,641 57,093 57,125 57,158 57,004 57,181 57,259
Net income/(loss) per common share (0.57)$ (0.05)$ (0.03)$ (0.08)$ (0.05)$ (0.09)$ 0.01$ (0.22)$ (0.09)$ (0.03)$
*Includes 53rd week
14
Summary Balance Sheet
(In thousands)F12 F13 F14 F15 F16 Q1 F16 Q2
Current assets: 02/02/13 02/01/14 01/31/15 01/30/16 04/30/16 07/30/16Cash & restricted cash and investments 28,577$ 31,277$ 21,928$ 12,347$ 33,173$ 40,094$ Accounts receivable, net 98,360 107,386 112,275 114,949 99,472 93,246 Inventories 37,155 51,162 61,456 65,840 63,623 58,789 Prepaid expenses and other 6,620 6,032 5,284 5,913 5,812 6,047
Total current assets 170,712 195,857 200,943 199,049 202,080 198,176
Property and equipment, net 24,665 24,952 42,759 52,629 51,431 50,506 FCC broadcasting license 12,000 12,000 12,000 12,000 12,000 12,000 Other assets 725 896 1,989 2,085 1,697 1,661
212,099$ 233,705$ 257,691$ 265,763$ 267,208$ 262,343$ Current liabilities:
Accounts payable 65,719$ 77,296$ 81,457$ 77,779$ 70,341$ 64,423$ Accrued liabilities and other 30,681 38,620 38,504 37,570 37,092 40,220
Total current liabilities 96,400 115,916 119,961 115,349 107,433 104,643
Capital lease liability - 88 36 - - - Deferred revenue 420 335 249 164 142 121 Deferred tax liability - 1,158 1,946 2,734 2,931 3,129 Long term debt 38,000 38,000 50,971 70,537 84,432 83,766
Total liabilities 134,820 155,497 173,163 188,784 194,938 191,659
Common stock, preferred stock and warrants 1,024 1,031 564 571 572 573 Additional paid-in capital 407,244 410,681 418,846 423,574 423,806 424,202 Accumulated deficit (330,989) (333,504) (334,882) (347,166) (352,108) (354,091)
Total shareholders' equity 77,279 78,208 84,528 76,979 72,270 70,684 212,099$ 233,705$ 257,691$ 265,763$ 267,208$ 262,343$
15
Adjusted EBITDA Reconciliation
(In thousands)
F13 F14FY* FY FY Q1 Q2 Q3 Q4 FY Q1 Q2
EBITDA, as adjusted 4,494$ 18,012$ 22,773$ 1,579$ 2,532$ 169$ 4,926$ 9,206$ 3,425$ 3,836$
Less:Executive and management transition costs -$ -$ (5,035)$ (2,590)$ (205)$ (754)$ -$ (3,549)$ (3,601)$ (242)$ Distribution facility consolidation and technology upgrade costs - - - - (972) (294) (81) (1,347) (80) (300) Activist Shareholder Response Costs - (2,133) (4,003) - - - - - - - Shareholder Rights Plan costs - - - - (364) (82) - (446) - - FCC license impairment (11,111) - - - - - - - - - Gain on sale of investments or asset 100 - - - - - - - - - Debt extinguishment (500) - - - - - - - - - Non-cash share-based compensation (3,257) (3,218) (3,860) (609) (768) (762) (135) (2,274) (237) (398)
EBITDA (as defined) (10,274) 12,662 9,875 (1,620) 223 (1,723) 4,710 1,590 (493) 2,896
A reconciliation of EBITDA to net income (loss) is as follows:
EBITDA, as defined (10,274) 12,662 9,875 (1,620) 223 (1,723) 4,710 1,590 (493) 2,896 Adjustments:
Depreciation and amortization (13,423) (12,585) (8,872) (2,307) (2,399) (2,559) (3,063) (10,328) (3,041) (3,070) Interest income 11 18 10 2 2 2 2 8 2 2 Interest expense (3,970) (1,437) (1,572) (598) (669) (690) (763) (2,720) (1,205) (1,606) Income taxes (21) (1,173) (819) (205) (205) (205) (219) (834) (205) (205)
Net income (loss) (27,676)$ (2,515)$ (1,378)$ (4,728)$ (3,048)$ (5,175)$ 667$ (12,284)$ (4,942)$ (1,983)$
*Includes 53rd week
F12 F15 F16
16
Cash Flow(In thousands) Year Ending Year Ending Year Ending Year Ending Year Ending Year-to-Date
January 28, February 2 February 1 January 31, January 30, July 30,2012 2013 2014 2015 2016 2016
OPERATING ACTIVITIES:Net loss (48,064)$ (27,676)$ (2,515)$ (1,378)$ (12,284)$ (6,925)$ Adjustments to reconcile net loss to net cash
provided by (used for) operating activities-Depreciation and amortization 12,827 13,424 12,585 8,872 10,327 6,111 Share-based payment compensation 5,007 3,257 3,217 3,860 2,275 635 Asset impairments and write-offs - 11,111 - - - - Amortization of deferred revenue (1,061) (87) (85) (86) (85) (43) Amortization of debt discount & deferred financing costs 1,184 249 178 231 271 262 Write-off of deferred financing costs - 2,306 - - - - Debt extinguishment 25,679 500 - - - - Deferred Income Taxes - - 1,158 788 788 395 Gain on sale of property and investments or assets (416) (102) - - - - Changes in operating assets and liabilities:
Accounts receivable, net 9,909 (18,086) (9,026) (4,889) (2,674) 21,703 Inventories, net (3,676) 6,321 (14,007) (10,294) (4,384) 7,051 Prepaid expenses and other 40 (2,066) 649 815 (565) (134) Accounts payable and accrued liabilities (15,447) 2,367 21,799 766 (3,080) (11,597)
Net cash provided by (used for) operating activities (12,949) (8,482) 13,953 (1,315) (9,411) 17,458 INVESTING ACTIVITIES:
Property and equipment additions, net or proceeds from sale of (10,680) (6,157) (8,247) (25,119) (22,014) (3,892) Purchase of NBC trademark license - (4,000) (2,830) - - - Purchase of EVINE trademark - - - (59) - - Proceeds from sale of investments or assets - 102 - - - - Change in restricted cash 2,861 - - - 1,650 -
Net cash used for investing activities (7,819) (10,055) (11,077) (25,178) (20,364) (3,892) FINANCING ACTIVITIES:
1 Payments for deferred financing costs (306) (552) (390) (307) (537) (1,432) 2 Payments on capital lease - - (13) (50) (52) (27) 3 Proceeds from issuance of revolving loan - 38,215 - 2,700 19,200 - 4 Proceeds from issuance of term loan - - - 12,152 2,849 17,000 5 Payments on long term debt - (25,715) - (145) (2,076) (1,355) 6 Proceeds from exercise of stock options 1,828 109 227 2,794 2,460 - 7 Proceeds from issuance of common stock, net 55,500 - - - - (5)
Net cash provided by (used for) financing activities 7,254 12,057 (176) 17,144 21,844 14,181 Net increase (decrease) in cash (13,514) (6,480) 2,700 (9,349) (7,931) 27,747
BEGINNING CASH 46,471 32,957 26,477 29,177 19,828 11,897
ENDING CASH 32,957 26,477 29,177 19,828 11,897 39,644
17
Key Operating MetricsF12 FY* F13 FY F14 FY F15 Q1 F15 Q2 F15 Q3 F15 Q4 F15 FY F16 Q1 F16 Q2
Homes (Average 000s) 82,761 86,120 87,481 88,303 88,334 88,248 87,719 88,105 87,851 87,417
Net Shipped Units (000s) 5,620 7,152 9,055 2,230 2,434 2,282 2,907 9,853 2,417 2,461
Average Selling Price 96$ 81$ 67$ 65$ 60$ 65$ 66$ 64$ 62$ 57$
Return Rate % 22.1% 22.3% 21.5% 20.3% 21.4% 18.9% 18.9% 19.8% 19.2% 19.8%
Internet Sales % 45.7% 45.2% 44.6% 45.2% 45.9% 46.0% 49.7% 46.9% 48.8% 47.9%
Transaction Costs per Unit 2.60$ 2.48$ 2.52$ 2.78$ 2.92$ 3.00$ 2.69$ 2.84$ 2.82$ 2.63$
Total Variable Costs % of Net Sales 7.3% 8.0% 8.7% 9.7% 9.5% 9.1% 8.7% 9.2% 10.0% 9.6%
Mobile % of Internet Sales 16.9% 25.2% 33.5% 39.6% 42.4% 41.8% 44.5% 42.3% 45.6% 45.2%
Distribution cost per home - annualized 1.33$ 1.07$ 1.13$ 1.13$ 1.13$ 1.14$ 1.15$ 1.15$ 1.16$ 1.18$
Interactive Voice Response % 27% 25% 29% 30% 29% 26% 24% 27% 26% 25%
Total Customers (000s)** 1,132 1,357 1,446 592 593 610 749 1,436 619 611
Average Purchase Frequency - Items 5.4 5.8 7.0 4.1 4.5 4.1 4.3 7.5 4.3 4.5
% of Net Sales by Category:
Jewelry & Watches 52% 43% 42% 45% 42% 36% 35% 39% 43% 41%
Home & Consumer Electronics 27% 35% 30% 26% 22% 33% 39% 31% 24% 21%
Beauty 13% 11% 12% 13% 15% 13% 13% 14% 15% 16%
Fashion & Accessories 8% 11% 16% 16% 21% 18% 13% 16% 18% 22%
100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
*Includes 53rd week
**Customers can be active within one to four quarters per year and therefore quarterly active customer counts are not additive.
***Certain fiscal 2013, 2014 & 2015 product category percentages in the above table have been reclassified to conform to our fiscal 2016 product group hierarchy.