Upload
earningreport-earningreport
View
1.641
Download
1
Embed Size (px)
Citation preview
ACTIVITY AND RESULTS
January-September 200928 October 2009
2
Banco Santander, S.A. ("Santander") cautions that this presentation contains forward-looking statements within the meaning of the US Private Securities Litigation Reform Act of 1995. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates, and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors and other key factors that we have indicated in our past and future filings and reports, including those with the Securities and Exchange Commission of the United States of America (the “SEC”), could adversely affect our business and financial performance. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward- looking statements.
Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities or any advice or recommendation with respect to such securities.
The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such person's own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the presentation.
Nothing contained in this presentation is an offer of securities for sale into the United States or in any other jurisdiction. No offering of Securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom.
Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. In making this presentation available, Santander makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever and you should neither rely nor act upon, directly or indirectly, any of the information contained in this presentation in respect of any such investment activity.
Note: Statements as to historical performance, historical share price or financial accretion are not intended to mean that future performance, historical share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast.
Important information
3
Grupo Santander Management Drivers
Group Results 9M’09
Business Areas Results 9M’09
Conclusions
Appendix
Agenda
4Summary
(*) Excluding capital gains and extraordinary allowances
Management of the basic driversSupport from operating areasCountries / businesses diversification
Q3’09: € 2,221 mill. 9M’09: € 6,740 mill.
Ordinary attributable
profit*
… generate highrecurring profit …
1
Issues exchangeSecuritisations purchase Positive impact from IPO Brazil
(**) After allocation of projected capital gains in Q3’09 and Q4’09
Generic provisions: € 7.5 Bill. Core capital: 8.4%
Sep. 09 proforma**:
… strengthen balance sheet and capital …
2
Against a complicated market backdrop, Santander was able to ...
… and maintain the dividend policy3
5
2,2212,423
2,0961,9412,205
2,5242,206
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
EUR million
Group’s ordinary* attributable profit
+0.7%
… placing us on track to reach the targets announced for the whole year
6,935 6,740
9M'08 9M'09
EUR million
Group’s ordinary* attributable profit
-2.8%
High generation of recurring profits, with improved quarterly performance ...
1
-5.0%
-4.0%
(*) Excluding impact from the latest issues exchange operations, securitisations repurchase and Brazil’s IPO
6
235 250 254374
252419372
Q1'08 Q2 Q3 Q4 Q1'09* Q2* Q3*
United Kingdom+49%£ Mill.
(*) Perimeter Q1: +60 mill.; Q2: +84 mill.; Q3: +75 mill.
314373361178104197 253
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Continental Europe:GBM and other
€ Mill.
+77%
Attributable profit* 9M’09
EUR Mill. and %
Europe Commercial
Units
1,014995875911
1,0291,013 1,036
Q1'08 Q2 Q3 Q4 Q1'09* Q2* Q3*
Continental Europe:Commercial Units
+11%€ Mill.
(*) Perimeter Q1: -1 mill.; Q2: +10 mill. Q3: +38 mill.
UK
(*) Over 9M’09 operating areas attributable profit excluding the negative EUR 29 million from Sovereign.
… backed by the operating areas diversification and high resilience to the cycle
1
815
491573574630 635 717
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Brazilconstant US$ Mill.
+42%
15%
16%27%
SAN Network+ Banesto
GlobalEurope
SCF+Portugal10% 20%
Other Latam
Brazil
512606591 588 643 582 531
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Other Latam
-20%
Venezuela’s disposal
constant US$ Mill.12%
7Strengthening the balance sheet. Capital gains and their projected allocation
Exchange of convertible issues 724
Securitisations purchase 99
IPO Brazil 1,424
Contribution to net profit 2,247
Capital gains obtained in Q309 and Q409
No impact from capital gains on profits. They will be fully allocated to strengthening the balance sheet
EUR million EUR million (Estimate)
Generic loan-loss provisions -987 (Fund: EUR 1,400 mill.)
Properties purchased -420 (Fund: EUR 600 mill.; 15% book value)
Other funds (restruct., early retirement, etc) (Fund: EUR 1,200 mill.) -840
Impact on net profit -2,247
2
Projected allocation at the end of the year
(Estimate)
8
5,667 6,027 6,181 6,261 6,163 6,069
2,960
8,905
7,469
9,564 10,55010,550
3,2756,682
18,01916,61915,72715,166
12,863
9,3028,627
Dec 06 Dec 07 Dec 08 Mar 09 Jun 09 Sep 09
Specific
Generic
EUR million
Total funds
Loan-loss provisions
(*) Including allocation of capital gains from exchange operations and securitisations purchase in Q309 and from IPO in Brazil in October
Proforma*
Spain: 3,851OtherEurope: 1,239America: 2,379
3,837 3,431 3,0002,451
3,851
Dec'08 Mar'09 Jun'09 Sep'09
Spain: Generic funds
Proforma*
Proforma*
High loan-loss provisions, after allocation of capital gains, boosted by EUR 7.5 billion of generic ones
Strengthening the balance sheet. Loan-loss provisions2
9
6.1% 5.9%6.3%
7.5%7.3%
7.7%7.5%
8.4%
2005 2006 2007 Dec'08 Mar'09 Jun'09 Sep'09 Sep'09Proforma
IPO Brazil: +60 bpScrip dividend (e): approx.10 bp
Core Capital
Note: 2008 and 2009 according to BIS II, previous data according to BIS I
Strong generation of organic capital (10/15 bp quarterly), boosted by the latest operations bringing core capital to 8.4%*
Strengthening the balance sheet. Capital ratios2
(*) Including capital increase in Brazil (before green shoe) and the capital increase for the payment of Santander Dividendo Elección, to be done in Q4’09.
10Generation of recurring profit and capital strength enable Santander to…
3
846 865
2,099
1,003 1,0001,103
1º 2º 3º 4º 1º 2*
Dividend paid (EUR million)
2008 2009
… maintain pay-out policy with quarterly payment of dividends ...
… and offer a total shareholder return (TSR) well above that of the market and of our peers in the long-, medium- and short-term
+7.6+16.5
+29.7+22.0
15 years 5 years 3 years 1 year
Difference with DJ Stoxx Banks
+4.0+14.8
+37.5
+17.0
15 years 5 years 3 years 1 year
Ranking .. 1º3º2º2º .…….. .…….. .……..
Note: “Peers Group” are 19 large banks that because of their size, charateristics and/or degree of direct competition are the reference group to surpass: Banco Itaú, Bank of America, Barclays, BBVA, BNP Paribas, Citigroup, Credit Agricole, HSBC, Intesa Sanpaolo, JP Morgan, Lloyds, Mitsubishi, Nordea, Royal Bank of Canada, RBS, Societe Generale, UBS, Unicredito, Wells Fargo.
Difference with our peers
CAGR difference in p.p. Based on data obtained from Bloomberg
5.355.98
7.587.238.20
Dec 05 Dec 06 Dec 07 Dec 08 Sep 09
EUR per share
… increase book value* per share ...
(*) Calculated as (capital + reserves + profit – own shares –dividends) / (shares + Valores Santander)(*) Santander Dividendo Elección
11
Grupo Santander Management Drivers
Group Results 9M’09
Business Areas Results 9M’09
Conclusions
Appendix
Agenda
12The P&L highlights the resilience of the underlying business and the management focus for the year …
(*) With no impact from extraordinary capital gains, allocated to strengthening balance sheet(**) Including dividends, equity method and other results. Trading gains change o/9M’08: +21.6%
Basic EPS (in euro) 0.7907 0.9695 -18.4 n.s.
Var. 9M’09/9M’08 Group ordinary* results % excl. forexEUR Mill. 9M’09 9M’08 % and perimeter
Soundness of most basic revenues
Expenses management
More LLPs but decelerating
A
B
C
Net interest income 19,478 15,674 +24.3 +17.6
Fees 6,828 6,885 -0.8 -5.7
Trading gains; other** 3,065 2,842 +7.8 +16.2
Gross income 29,371 25,401 +15.6 +11.1
Operating expenses -12,139 -11,242 +8.0 +0.0
Net operating income 17,232 14,159 +21.7 +19.9
Loan-loss provisions -7,200 -4,667 +54.3 +44.6
Net op. income after loan-loss provisions 10,032 9,492 +5.7 +7.8
Ordinary* attrib. profit 6,740 6,935 -2.8 -1.6
13A better “recurring picture” than in previous quarters
+10.6 +11.3 +10.7
Q1'09 H1'09 9M '09
Sound basic revenues(Net int. inc. + Fees + Insurance)% var. o/ same period previous year
-1.7
+4.3+7.8
Q1'09 H1'09 9M '09
Net operating income afterloan-loss provisions
+1.8
+0.3 +0.0
Q1'09 H1'09 9M '09
Management of expenses
A
+67.8+51.2 +44.6
Q1'09 H1'09 9M '09
Loan-loss provisions decelerating
B
C
Note: In all cases performance excluding forex and perimeter impact
% var. o/ same period previous year
% var. o/ same period previous year
% var. o/ same period previous year
14
4.9 5.3 5.5 5.3
2.4 2.3 2.4 2.2 2.1 2.2 2.17.3 7.6 7.9 7.5
8.39.1 9.2
6.15.95.4
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
EUR billion
Fees and insurance activity
Net interest income
Net interest income + fees and insurance activity
5.55.45.15.25.14.94.7
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
LatamConstant US$ Billion
3.2 3.3 3.4 3.53.9 4.0 3.8
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Continental Europe € Billion
621 625 674 731
1,1331,0971,038
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
United Kingdom£ Million
The most commercial revenues remained solid in the quarter, mainly backed by net interest income
Perimeter
A
15
(*) Efficiency ratio with amortisations
Strict management of expenses and good evolution of the envisaged synergies resulted in …
Santander Network
Banesto
SCF
Portugal
United Kingdom (in £)
Brazil (in reales)
Mexico (in pesos)
Chile (in pesos)
Group
… expenses virtually flat in all units while declining in Brazil …
+0.7%
+0.0%
-4.0%
+0.9%
+1.2%
+0.0%
+0.4%
+0.7%
+0.0%
B
(excl. perimeter and forex) Var. (%) o/ 9M’08
35.4%
37.0%
62.8%
41.3%
40.7%
… and improvedefficiency* ratios
Variation o/ 9M’08
-2.9 p.p.
-5.5 p.p.
-6.3 p.p.
[74.5% in Q1’09]
Continental Europe
UK
Latin America
Sovereign
Group -3.0 p.p.
16
-175 -96 -158
-730
-408-193 -222
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
1,346 1,6312,000
2,8332,682 2,694 2,637
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
2,2561,967
2,111
1,2811,599
1,787 1,934
2,417 2,5742,209
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
EUR million
+44%
Group provisions*Specific provisions
Generic provisions
EUR million
EUR million
Provisions continued increasing over 2008, partly impacted by perimeter
C
Perimeter impact
**
(**) Including release of EUR 380 mill. because of substandard
(*) Including country-risk
17The release of generic provisions, particularly in Spain, continues as projected
C
Europe 3,420 1,748 +1,672 -1,035 9 -1,044
UK 687 306 +381 -37 -49 +12
LatAm 3,687 2,870 +817 148 -470 +618
Other 369 53 +316 101 81 +20
Total 8,163 4,977 +3,186 -823 -429 -394
Loan-loss provisions*
Specific**
9M’09 9M’08 Change
Generic
9M’09 9M’08 ChangeEUR million
SAN +Banesto: +860 SCF: +536
Brazil: +649Mexico: +44Chile: +78
SAN + Banesto: -947SCF: +56GBM: -124
Year-on-year change
Brazil: +646
Sovereign: +77Sovereign: +348
A & L: +168
(*) Excluding country-risk. Positive data: provision; negative data: release. (**) Specific loan-loss provisions are reduced by written-off assets recoveries
18
Against an adverse economic backdrop, Santander maintained good credit quality levels in all areas …
Credit qualityC
NPLs
Coverage ratios
Sep.’09
Sep.’09
1.24 1.43 1.71 2.042.49 2.82 3.03
Mar-08 Jun-08 Sep-08 Dec-08 Mar-09 Jun-09 Sep-09
NPLs and coverage. Grupo SAN
Moro
134 120 105 91 80 72 73
Mar-08 Jun-08 Sep-08 Dec-08 Mar-09 Jun-09 Sep-09
Percentages
48%
103%
67%
Spain UK Latam
4.20%
1,65%2.98%
Spain UK Latam
… which will be strengthened with an additional EUR 1.4 billion of generic provisions in the Group and in Spain
19
3.7% 3.9% 4.1%4.5%
5.0% 5.2%4.3% 4.5% 4.6%
5.0%
5.9%
4.0%
5.4%
4.5%
Dec'07 Mar'08 Jun'08 Sep'08 Dec'08 Mar'09 Jun'09
0.64 0.88 1.08 1.50 1.95 2.40 2.72 2.980.83 1.11
3.324.20 4.54 4.90
1.612.56
Dec'07 Mar'08 Jun'08 Sep'08 Dec'08 Mar'09 Jun'09 Sep'09
4.40%
2.82%
SAN European peers*
0.69 0.72 0.72 0.77 0.93 1.13 1.34 1.34
1.10 1.21 1.33 1.441.88
2.39 2.43
Dec'07 Mar'08 Jun'08 Sep'08 Dec'08 Mar'09 Jun'09 Sep'09
72%58%
SAN European peers*
Credit qualityC
(*) Average European banks included in our peer group(**) Data in local criteria, on a like-for-like basis with the sector sources. Latam series
restructured because of Venezuela’s disposal and estimate of regulatory changes in Chile
Our ratios still compare very well with peers at Group level and in the main markets where we operate
Group ratios (Jun.’09)
NPLs Coverage
Grupo SAN
Sector
Grupo SAN
Sector
Sector Source: Council of Mortgage Lenders Sector Source: Central Banks
NPLs in % NPLs in %
United Kingdom** Latin America**
Grupo SAN
Banks + Savings banksNPLs in %
Sector Source: Banco de España
Spain
(August)
20
Grupo Santander Management Drivers
Group Results 9M’09
Business Areas Results 9M’09
Conclusions
Appendix
Agenda
21
1,210 1,133 1,0891,236 1,3291,3681,289
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Continental Europe 9M’09
+7.7%
+16.3%
+16.1%
+16.5%
+21.6%
Attributableprofit
Net oper.inc. net of
LLPs
Netoperatingincome
Expenses
Grossincome
Attributable profit
Attrib. profit: EUR 3,986 mill.
EUR million
Higher profit due to: resilience of retail revenues and very good year of GBM, costs under control and active risk management
2,166 2,157 2,2522,528
1,957 1,985
2,1762,201
1,9071,833
2,244
2,7692,605 2,620
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Net operating income
TotalGlobal
businesses
Retail banking
EUR million
+10%
0%
+16%
+15%
+15%
Perimeter impact
Var. 9M’09 / 9M’08 (%)
1,290 1,358 1,291
Excludingperimeter
22
609
820
412
483
1,541
941
1,172
1,125
555
2,272
2,496
1,499
1,948
4,074
3,125
960
1,490Other
Portugal
SantanderConsumerFinance
Banesto
SANbranchnetwork
Continental Europe main units 9M’09 EUR Mill. and % o/ 9M’08
+1.8%
+4.6%
+30.2%
+4.7%
+54.8%
+2.6%
+7.6%
+31.6%
+7.5%
+85.3%
+10.3%
+4.2%
-13.9%
+0.3%
+96.4%
+10% +13% +3%
Net operating income:7,994 mill.; +21.6%
Gross income:12,382 mill.; +16.3%
Attributable profit:3,986 mill.; +16.1%
The three large retail units and GBM increased their recurring profit. Consumer harder hit by environment and perimeter
GBM
2,275GBM GBM
23
Revenues: spreads vs. moderate growth
Santander Branch Network 9M’09
Management drivers
+1.8+0.7
Revenues Expenses
Base 100: Q1’08
Results
100 99103 103 104
97100
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
EUR million
% var. 9M’09/9M’08
39.2%
38.7%
9M'08 9M'09
+13.5%
-3.8%
698 648 574736
814 815 804 867
652725754
864773
859
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Var.Q309/Q308
2.86%3.35%
9M'08 9M'09
Var. Sep’09 / Sep’08
Volumes Net interest inc. / ATAs
Expenses: flat for 7 straight quarters
Risks: significant improvement in recoveries
100
208 212
324248
159 134
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Base 100: Q1’08
% recoveries / entriesNet entries
5966 62
75 78 7469
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Gross income Efficiency ratio
Net operating income / Provisions
Net op. income net of LLPs
Provisions
Net op. income
+20%
-0.4%Loans Deposits
24Banesto 9M’09
+1%
-1%
Loans Deposits
+4.6
+0.4
Revenues Expenses
Base 100: Q1’08
EUR million
41.5%
39.8%
9M'08 9M'09
+2.5%
+7.7%
103 103101
104
108 107
100
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
293 299 292 259
355 369 366 353
299308297
401 394378
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Var.Q309/Q308
Revenues: spreads vs. lower growth
2.58%3.01%
9M'08 9M'09
*Retail Banking
% var. 9M’09/9M’08
Var. Sep’09 / Sep’08
Expenses: flat for seven straight quarters
Risks: improved trend of net entries– credit quality ratios: of the best among its
peers
Net op. income net of LLPs
Provisions
Net op. income
Management drivers Results
Volumes Net interest inc. / ATAs*
Gross income Efficiency ratio
Net operating income / Provisions
25
+34%
+6%
Loans * Deposits*
Santander Consumer Finance 9M’09
Var. Sep’09 / Sep’08
Volumes
(*) Excl. perimeter: -8%; +21%
EUR million
28.0%
27.3%
9M'08 9M'09
+4.3%**
+24.8%*
248 307 253 196
516594 617
668
264244 253
745 770757
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
111118 125
142 144142
100
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
+30.2 +26.8
Revenues Expenses
Base 100: Q1’08
(*) Excl. perimeter: +14%; +0%
* *
(*) Excl. perimeter: +12% (**) Excl. perimeter: -9%
Var.Q309/Q308
Revenues: spreads and volume growth
Expenses: flat on a like-for-like basis
Risks: large provisions and NPLs as projected
Loans spreads
3.78 3.76 3.85 4.034.32
4.694.61
Q1'08Q2 Q3 Q4Q1'09Q2 Q3
3.87%5.46%5.14%
4.18% 4.64%
92%90%86%87% 89%
Sep'08 Dec'08 Mar'09 Jun'09 Sep'09
% var. 9M’09/9M’08
Coverage
NPLs
Net entries Provisions / Net op. inc.
100 96 89 83
Q4'08 Q1'09 Q2 Q3
71% 67% 67% 66%
Q4'08 Q1'09 Q2 Q3
Base 100: 4Q’08
– Lower entries and absorption of net operating income stable
Management drivers ResultsGross income Efficiency ratio
Net operating income / Provisions
Net op. income net of LLPs
Provisions
Net op. income
26Portugal 9M’09
+1%+7%
+1% +3%
+25%
-3%Individuals SMEs /
BusinessesCompanies Deposits Mutual +
Pen. fundsInsurance
Savings-Inv.
Management drivers
Savings: +5%Loans: +2%
+3%+2%
Loans Deposits
+4.7
+1.2
Revenues Expenses
Base 100: Q1’08
43.7%
42.2%
9M'08 9M'09
-7.7%
+4.0%
100 99 97
107103 103100
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Results
176 166 169 154
175 173 168 162
156151185
197175182
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Revenues: assets spreads, focus on deposits and SMEs growth
Expenses: remained virtually flat
Risks: reduced provisions with NPL ratio under control (2%)
EUR million
1.72% 1.74%
9M'08 9M'09
Var. Sep’09 / Sep’08
Var. Sep’09 / Sep’08
Var.Q309/Q308
% var. 9M’09/9M’08 Volumes Net interest inc. / ATAs
Gross income Efficiency ratio
Net operating income / Provisions
Net op. income net of LLPs
Provisions
Net op. income
27
235 250 252 254
372419
374
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
+45.8%
+65.4%
+57.9%
+61.6%
+82.3%
Attributableprofit
Net oper.inc. net of
LLPs
Netoperatingincome
Expenses
Grossincome
354
374 392 422501
373
630571
322317
595
745686 735
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
United Kingdom 9M’09
Attributable profit
Attributable profit: £ 1,164 mill. (EUR 1,314 mill.)
Var. 9M’09 / 9M’08 en £ (%)
Excellent performance fuelled by Abbey and GBM; moreover, positive contribution from the new units. Of note in the quarter: retail banking
Net operating income
TotalGlobal
businessesRetail
Excludingperimeter
+24%
+1%
+45%
+31%
+28%
Perimeter impact
312 335 299
Sterling million
Sterling million
28United Kingdom 9M’09Sustained results due to spreads management,
costs control and moderate provisions
314 334 334 345
374 392 422501
520570497
745 735686
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Net operating incomeSterling million
+55.5%
+74.3%
Net operating income net of provisionsProvisions
… produced strong gains in net operating income
Larger lending spreads …
+65.4
+45.8
Revenues Expenses
“Jaws”% var. 9M’09/9M’08
46.2%
40.7%
9M'08 9M'09
Percentage
0.66 0.70 0.77 0.88
1.67
1.131.44
Q108 Q2 Q3 Q4 Q1'09 Q2 Q3
… and improved efficiency …
Efficiency ratio
Including A&L since Q1’09
Net operating income more than triple provisions
29
24.123.9
Sep'08 Sep'09
Note: Data in local criteria. 2008 data including A&L(*) Including commercial, corporate and investments deposits(**) Performace impacted by Porterbrook disposal (balances: £ 2.1 bn)
United Kingdom 9M’09
Business strategy underscoring the bank’s priorities
154.6 158.1
Sep'08 Sep'09
Corporate loans stock**
140.2
123.0
Sep'08 Sep'09
+14%
+1%
Mortgages stock Deposits stock*
4.66.1
Sep'08 Sep'09
-24%
Other
UPLs
Balances in Bill. £
15.0
11.0
Dec'08 Sep'09
Securities portfolio
-27%
Balances in Bill. £
Balances in Bill. £
Balances in Bill. £
Balances in Bill. £
+2%
18% market share in gross new mortgage
loans
30
2,372 2,398 2,256 2,273 2,736
2,876 2,966 2,871 2,862
3,0952,796
3,6803,6043,874
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Total Latin AmericaPerformance in dollars very impacted by exchange rates. Excluding it, net
operating income increased 28%, comfortably absorbing the larger provisions
Total Global
businesses
Retail
Constant US$ million
Note: 2008 proforma with Banco Real
1,221 1,162 1,2171,073
8511,141
1,0741,142 1,2431,136
1,3261,240 1,249
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Constant US$ million
Venezuela impact
-12.1%
-10.0%
+4.4%
-19.6%
-6.0%
Attributableprofit
Net oper.inc. net of
LLPs
Netoperatingincome
Expenses
Grossincome
Attributable profit: US$ 3,816 mill. (EUR 2,798 mill.)
Var. 9M’09 / 9M’08 in US$ (%) Excluding forex+15%
-2%
+28%
+10%
+6%
Attributable profit
Net operating income
31Latin America units 9M’09 Constant US$ Mill. and % o/ 9M’08
1,886
1,825
2,491
11,516
Venezuela(discontinuedoperations)
Other
Chile
Mexico
Brazil
1,673
7,273
1,221
991
+2%
+13%
+35%
Gross income:17,718 mill.; +15%
Net operating income:11,158 mill.; +28%
Attributable profit:3,816 mill.; +6%
+19%
+9%
+17%
480
2,167
533
527
108
-25%
-1%
+30%
-55%
+1%
+38% +22%
High growth rates in revenues and spreads in all countries except Mexico, as it was harder hit by recession
32
1,318
1,807 1,754 1,713 1,703
1,326
2,1911,791
1,3801,457
1,767
2,3272,291
2,656
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3*
+22.0%
+13.0%
+37.9%
-4.0%
+18.8%
Attributableprofit
Net oper.inc. net of
LLPs
Netoperatingincome
Expenses
Grossincome
815717
491573574
630 635
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Attributable profit: US$ 2,167 mill.(EUR 1,589 mill.)
Var. 9M’09 / 9M’08 in constant US$ (%)Constant US$ million
Constant US$ million
TotalGlobal
businesses
Retail
Brazil 9M’09Higher profit for third straight quarter. Sound revenues and cost cuts
offset the larger provisions
Note: 2008 proforma with Banco Real(*) Including capital gains from Visanet green shoe (US$131 mill.) offset with generic
provisions
Attributable profit
Net operating income
33
+3.0%
-4.0%-2.5%-5.3%
2008 Q1'09 Q2 Q3
7.70 7.48 7.19 7.247.82
7.507.22
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
45.6%
36.8%
9M'08 9M'09
ResultsManagement drivers
+18.8
-4.0Revenues* Expenses
Base 100: Q1’08
99 99 100
114 115125
100
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3*
+30.6%
+55.1%
Brazil 9M’09
1,261 1,112 789
1,807 1,754 1,713 1,703
1.0031,3101,2421,263
2,3272,656
2,291
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3*
Note: Data in constant US$
+2% +2%
Loans Deposits excl.Repos
Var. Sep’09 /Sep’08 in local currency
Volumes
Revenues: spreads management in a lower growth scenario of the country’s private-sector banks
Var.Q309/Q308
% var. 9M’09/9M’08
Expenses: sharp fall backed by synergies
Var. o/ same period previous year
Risks: larger provisions, with stable share o/net operating income
Net entries Provisions / Net op. inc.
10070
10985
Q4'08 Q1'09 Q2 Q3
54% 45% 47% 51%
Q4'08 Q1'09 Q2 Q3
Base 100: Q4’08
Expenses
Note: 2008 proforma with Banco Real(*) Including capital gains from Visanet green shoe (US$ 131 mill.) offset with generic
provisions
Net interest inc. / ATAs
Gross income Efficiency ratio
Net operating income / Provisions
Net op. income net of LLPs
Provisions
Net op. income
34
+10.1%
+2.1% +0.9%
-2.9%2008 Q1'09 Q2 Q3
111
95 97103 107
100100
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Mexico 9M’09
ResultsManagement drivers
33.3% 32.8%
9M'08 9M'09
+1.5
+0.0
Revenues Expenses
Base 100: Q1’08
+55.8%
+9.9%
367 378186 114
533626
478 453
290283254
595525553
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Revenues: Evolution conditioned by environment and decline in cards and consumer
Note: Data in constant US$
Expenses: Rigorous management of investments and expenses
+6%-13%
Loans Deposits excl.Repos
4.80 4.61 4.54
3.674.324.52
3.84
Q1'08Q2 Q3 Q4Q1'09Q2 Q3
Var. Sep’09/Sep’08 in local currency
Var.Q309/Q308
% var. 9M’09/9M’08
Risks: adjustment card business + focus on recoveries
Base 100: Q4’08
75% 54% 52% 45%
Q4'08 Q1'09 Q2 Q3
100 97 99 80
Q4'08 Q1'09 Q2 Q3
Var. o/ same period last year
Net op. income net of LLPs
Provisions
Net op. income
Volumes
Expenses
Net interest inc. / ATAs
Gross income Efficiency ratio
Net operating income / Provisions
Net entries Provisions / Net op. inc.
35
115
132 132 127 128121
100
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Chile 9M’09
ResultsManagement drivers
-6%-2%
Loans Deposits excl.Repos
35.7%
33.1%
9M'08 9M'09
+8.6
+0.7
Revenues Expenses
Base 100: Q1’08
-17.8%
-11.3%
210 228315 295
296350
434 436
259264232
418385
418
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Revenues: good performance with customers but sharp negative impact from UF deflation
4.41 4.88 5.13
3.494.38
5.554.74
Q1'08Q2 Q3 Q4Q1'09Q2 Q3
Note: Data in constant US$
Var. Sep’09/Sep’08 in local currency
Var.Q309/Q308
% var. 9M’09/9M’08
Expenses: already at “zero growth”
Risks: Impact from new recoveries unit
Base 100: Q4’08
32% 44% 37% 33%
Q4'08 Q1'09 Q2 Q3
100 110 81 65
Q4'08 Q1'09 Q2 Q3
+8.0%+4.2%
-0.7% -1.0%
2008 Q1'09 Q2 Q3
Var. o/ same period last year
Net op. income net of LLPs
Provisions
Net op. income
Net entries Provisions / Net op. inc.
Volumes
Expenses
Net interest inc. / ATAs
Gross income Efficiency ratio
Net operating income / Provisions
36Corporate ActivitiesPerformance o/9M’08: lower earnings (equity method, gains on financial
transactions and dividends), rentals and Metrovacesa provision
Attributable profit Corporate Activities (9M’09 vs. 9M’08 difference )
EUR mill.Main impacts:
Dividends and equity -169
Metrovacesa charge -195
Lower gains on financial transactions -312
Expenses (higher rentals) -106
Other items and taxes -250
Total impact on profit: -1,032
37
SECONDARY SEGMENTS
38
1,981 1,844 1,843 1,643 1,828 1,9861,752
Q1'08 Q2 Q3 Q4 Q1'09 Q2* Q3
Retail Banking Strong resilience of retail banking to the environment,
maintaining results sustainability
Net operating income
4,153 4,224 4,251 4,0565,142 5,403
4,822
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Attributable profit
EUR million
EUR million
-1.8%
+0.6%
+21.7%
+9.9%
+16.6%
Attributableprofit
Net oper.inc. net of
LLPs
Netoperatingincome
Expenses
Grossincome
Retail BankingVar. 9M’09 / 9M’08 (%) in EUR
+10%
+0%
+18%
+0%
-3%
+27%
+8%
• Venezuela impact registered under discontinued operations. In Q1’09; € 81 mill. , Q2’09: € 1 mill.; Q3’09: 0 mill.
+13%
Excl. fx and perimeter
39
628 605715
951 9831,152
975
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
394 379 435533
672
879
634
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
-12.3%
+35.6%
+80.9%
+68.6%
+59.7%
Attributableprofit
Net oper.inc. net of
LLPs
Netoperatingincome
Expenses
Grossincome
Global Wholesale Banking (GBM)Excellent business performance over 2008 backed by market share
gains and spreads ...
Attributable profit
Attributable profit: EUR 2,185 mill.Var. 9M’09 / 9M’08
Net operating income
EUR million
EUR million
40
805 799980 1,097 1,128
149 13461
169168
147
1,2621,148
116954 933
1,041
1,266 1,2641,430
1,275
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Global Wholesale Banking (GBM)… and the area’s management capacities
Gross income (EUR mill.)
Solid revenues generation …
Total
Trading
Customers
By customer revenues
… in our core markets …
Spain, Brazil and the UK generate around 80% of customer revenues
1,046
1,668
757
1,069
150
87
631
714
2,584
3,538
9M'08 9M'09
+37%
+13%TOTAL
Investment banking
Equities
+41%
+59%
Customer revenues (EUR mill.)
…based on a diversified product portfolio …
(*) Including Global Transaction Banking and Credit
-42%
Corporate Banking*
Hedges of interest / exchange rates
41Global Wholesale Banking (GBM)… and the area’s management capacities
Strict in costs
325 328 327 315292278290
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
-11%
Effort made in reducing structures in 2008 and 2009
Further efficiency improvement, differentiating us from our competitors
High quality of credit portfolio
Revenue growth without increasing risk …
… and without further liquidity needs
Strict commitment in risks and in capital consumption
Sep’08 = 100
10086
Sep'08 Sep'09
69 69
Sep'08 Sep'09
EUR billion
Excluding forex impact
Operating expenses (EUR mill.)
GBM Risk-weighted assetsLoans to GBM customers
42Asset Management and InsuranceHigh contribution to the Group via revenues and profit
Generates revenues for retail networks (cross-selling) …
1
Attributable profit (EUR mill.)
Asset Mgmt.
Insurance
… maintaining sustained results2
In 9M’09: EUR 2,709 mill. of gross income from mutual funds and insurance
= 9% of Group’s revenues
After costs and fees paid to the networks
7493
67 76
4143
39 21
85 104 81
19
36 8
115136
105 115 106123
89
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
440
334
292
171
217
210
26
9M’08 (const. EUR )EUR million
Brazil
Spain
Germany
UK
Other Latam
Other Europe
Sovereign
+35%
-39%
+28%
+42%
+11%
+1%
n.s.
Potential from global
management + incorporations
139115
9M'08 9M'09
Asset ManagementStarting volumes recovery, still without impact on revenues
Expenses (EUR million)
-17%
Managed assets (EUR billion)
131
101 100 105 111
D'07 D'08 M'09 J'09 S'09
Insurance (PBT + fees)
43
SOVEREIGN
44
127 212 238
374332 323
501 544 561
Q1'09* Q2'09 Q3'09
221238183
Q1'09* Q2'09 Q3'09
Sovereign: contribution to Grupo Santander results
Note: data under Group criteria (*) February-March data at a quarterly rate
Higher revenues, lower costs and provisions under control:moving toward the break-even point
Net operating income quarterly increase …
+66%
US$ million
… already higher than provisions in the third quarter
Gross income +9%
-11%
Loan-loss provisionsUS$ million
-4-10
-25
Q1'09 Q2'09 Q3'09
+12%
+3%
-3% Attributable profit
Net operating income
Expenses
US$ million
Provisions / gross loans (%)
2.94
2.63
3.57
Mar'09 Jun'09 Sep'09
45
27.728.327.225.8
Dec'08 Mar'09 Jun Sep
Sovereign: main business highlights
Note: data under US GAAP(*) Commercial and Industrial(**) Wholesale (demand and time deposits), government and repos
US$ billion
Gross loans
In loans: reducing of non-basic loansIn deposits: focus on reducing the financing cost
50.852.9
54.955.9
Dec'08 Mar'09 Jun Sep
18.521.0
23.322.6
Dec'08 Mar'09 Jun Sep
US$ billion
Deposits
Exiting non-basic segments:• Auto: -29% o/Dec.08
• C&I and other (*): -15% o/Dec.08
Focus on core depositsExiting expensive deposits
Retail demand deposits -9% Retail time and others**
-18%
+7%
46
Grupo Santander Management Drivers
Group Results 9M’09
Business Areas Results 9M’09
Conclusions
Appendix
Agenda
47Amid a difficult banking scenario, Santander was able to ….
Quarterly recurring profit around EUR 2.2 billion
Obtain value from diversification
Obtain value from integrations and synergies
Maintain high profits
All of it while remaining on track to reach the targets announced for the whole year
Capacity to allocate provisions: Net operating income 2.4x provisionsGeneration of free capitalReinforced due to application of extraordinary results
Generic provisions proforma: EUR 7.5 Bill.Core capital Sep.09 proforma: 8.4%
Strengthen balance sheet and capital
Sustained increase of book value per share
Maintain pay-out policy: high quarterly dividends
Surpassing peers and the market in profitability in the long-, medium- and short term
Generate value for shareholders
48
Europe and the US: starting moderate recovery
Latin America: area of largest growth, starring Brazil …
Stable interest rates environment, with an upward trend in zones of faster recovery
Outlook for the coming quarters
Macroeconomic scenario
Revenues management differentiated by countries:spreads, balances, product mix and fees
Strict management of expenses / synergies
Management of integrations
Management of risks / recoveries
Efficient use of capital and liquidity
SAN management drivers
49
Grupo Santander Management Drivers
Group Results 9M’09
Business Areas Results 9M’09
Conclusions
Appendix
Agenda
50
Continental Europe. Main units spreads (%)
3.82 3.87 3.95 3.86 3.40 3.15 2.99
2.21
1.38 1.39
2.26
1.43 1.702.31
0.681.19
2.44 2.48
0.89
2.52 2.16
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Loans Deposits Total
1.90 1.64
3.27 3.43 3.35 3.172.51 2.27
1.961.941.531.451.421.37
1.90
0.310.57
2.011.90
0.79
2.69
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Loans Deposits Total
3.78 3.76 3.85 4.03 4.32 4.61 4.69
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
1.96 1.94 1.90 1.57
1.721.701.61
1.481.371.391.470.400.450.74
2.122.15
3.43 3.33 3.27 3.052.35
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Loans Deposits Total
SAN Branch Network Banesto Retail Banking
Santander Consumer Lending Portugal Retail Banking
51Continental Europe. NPLs and coverage
3.87%5.46%5.14%
4.18% 4.64%
92%90%86%87% 89%
Sep'08 Dec'08 Mar'09 Jun'09 Sep'09
NPLs Coverage
Santander Consumer
2.13% 2.04%1.65% 1.87%1.72%
65% 68%71%82% 77%
Sep'08 Dec'08 Mar'09 Jun'09 Sep'09
NPLs Coverage
Portugal
Banco Santander*
69%
2.59%
63%96%137% 78%
2.82%1.93% 2.35%1.36%
Sep'08 Dec'08 Mar'09 Jun'09 Sep'09
NPLs Coverage
(*) Santander Branch Network NPL ratio was 3.86% and coverage 52%
73%
2.32%
70%106%146% 85%
2.62%1.64% 1.96%1.18%
Sep'08 Dec'08 Mar'09 Jun'09 Sep'09
NPLs Coverage
Banesto
52
0.77 0.88
1.24 1.14
2.00 1.95 2.01 2.02 2.04 2.22 2.25
1.671.44
0.700.66
1.13
0.580.78
1.251.34
0.91
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3Loans Deposits Total
United Kingdom. Spreads and NPL ratios (%)
1.54% 1.65%1.04% 1.25%0.76%
45% 48%69%57% 56%
Sep'08 Dec'08 Mar'09 Jun'09 Sep'09NPLs Coverage
Note: Including A&L since Q1’09 Note: Including A&L since Dec’08
(*)
(*) UPLs coverage >100%
Spreads Retail Banking NPLs and coverage ratios
53Exchange rates. Latin America 9M’09 Strong depreciation of Latin American currencies
against the dollar and euro
9M'09 9M'08 Var.
1.364 1.520 11%2.826 2.560 -9%
18.610 15.983 -14%779.144 732.671 -6%
9M'09 9M'08 Var.
2.072 1.684 -19%13.646 10.515 -23%
571.305 482.006 -16%
US DOLLARBRAZILIAN REALNEW MEXICAN PESOCHILEAN PESO
BRAZILIAN REALNEW MEXICAN PESOCHILEAN PESO
AVERAGE RATESEUR / LOCAL CCY.
AVERAGE RATESUS$ / LOCAL CCY.
(*) Positive sign: currency appreciation; negative sign: currency depreciation
54Spreads main countries Latin America (%)
15.00 15.59 16.39 15.81
1.29 1.28
16.76 16.44 16.29 16.87 17.01 17.43 16.68
15.2015.51 15.94
1.04 0.871.241.25 1.07
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Loans Deposits Total
3.71 3.58 2.09
14.71 14.90 14.70 14.27 14.19 13.35 12.49
10.8311.19 11.44 10.99 10.69 10.77 10.40
3.363.52 3.46 2.58
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Loans Deposits Total
8.40 8.61 8.69 8.51 7.92 7.81 7.48
5.615.895.355.245.455.33
5.90
1.871.923.45 3.163.163.07
2.02
Q1'08 Q2 Q3 Q4 Q1'09 Q2 Q3
Loans Deposits Total
Mexico Retail Banking
Chile Retail Banking
Brazil Retail Banking
55Latin America. NPL and coverage ratios
Mexico
Chile
4.75% 5.09%3.35% 3.58% 3.86%
92% 95%102%109% 107%
Sep'08 Dec'08 Mar'09 Jun'09 Sep'09NPLs Coverage
Brazil
2.06%3.04% 2.45%2.41% 2.80%
122% 221%132%134% 128%
Sep'08 Dec'08 Mar'09 Jun'09 Sep'09NPLs Coverage
3.30% 3.38%2.64% 3.05%2.45%
94% 94%102%111% 95%
Sep'08 Dec'08 Mar'09 Jun'09 Sep'09
NPLs Coverage
56
1.86
0.79
2.322.60 2.65
1.911.88
0.690.44
Q1'09 Q2 Q3
Loans Deposits Total
Sovereign. Spreads and NPL and coverage ratios (%)
Spreads
4.34% 4.82%3.98%
67%66% 68%
Mar'09 Jun'09 Sep'09NPLs Coverage
NPLs and Coverage