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Symantec’s Strategic Direction and 3Q 2013 Earnings Presentation
January 23, 2013
WelcomeHelyn CorcosVice President Investor Relations
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3Q FY13 Earnings Highlight
Strategic Direction and Operational Plan
Questions & Answers
Forward Looking Statements
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This presentation contains statements regarding our intention to execute a new strategy, implement operational and organizational changes and our projected financial and business results, as well as our intention to return cash to shareholders through dividends and continued share buyback activity, which may be considered forward looking within the meaning of the ‐U.S. federal securities laws. These statements are subject to known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to differ materially from results expressed or implied in this presentation. Such risk factors include those related to: maintaining customer and partner relationships; the anticipated growth of certain market segments, particularly with regard to security and storage; the competitive environment in the software industry; changes to operating systems and product strategy by vendors of operating systems; fluctuations in currency exchange rates; the timing and market acceptance of new product releases and upgrades; the successful development of new products and integration of acquired businesses; and the degree to which these products and businesses gain market acceptance. Actual results may differ materially from those contained in the forward looking statements in this presentation. Additional information ‐concerning these and other risk factors is contained in the Risk Factors section of our Form 10 K for the year ended March 30, ‐2012 and in our Form 8-K filed on June 11, 2012.
Any information regarding pre-release Symantec offerings, future updates or other planned modifications is subject to ongoing evaluation by Symantec and therefore subject to change. This information is provided without warranty of any kind, express or implied. Customers who purchase Symantec offerings should make their purchase decision based upon features that are currently available.
We assume no obligation to update any forward looking information contained in this presentation.‐
Use of GAAP and Non-GAAP Financial Information
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Our results of operations have undergone significant changes due to a series of acquisitions, the impact of SFAS 123(R), impairment charges and other corporate events. To help our readers understand our past financial performance and our future results, we supplement the financial results that we provide in accordance with generally accepted accounting principles, or GAAP, with non GAAP financial measures. The method we use to produce non GAAP results is not computed according to GAAP ‐ ‐and may differ from the methods used by other companies. Our non GAAP results are not meant to be considered in isolation or ‐as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP.
Our management regularly uses our non GAAP financial measures internally to understand, manage and evaluate our business ‐and make operating decisions. These non GAAP measures are among the primary factors management uses in planning for and ‐forecasting future periods. Investors are encouraged to review the reconciliation of our non GAAP financial measures to the ‐comparable GAAP results, which is attached to the financial review presentation, and which can also be found, along with other financial information, on the investor relations page of our website at www.symantec.com/invest.
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3Q13 Earnings HighlightsJames BeerEVP and Chief Financial Officer
Better than Expected Results for 3Q13
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• Revenue Drivers– Constant currency adjusted revenue grew 5% Y/Y– Organic, constant currency revenue grew 4% Y/Y– Strength in EMEA, Information Management and Trust Services– License, constant currency revenue grew 8% Y/Y driven by strength in Information Management solutions– Subscription, constant currency revenue grew 5% and maintenance revenue grew 5% Y/Y… Enterprise,
constant currency subscription revenue grew 12%
• Profitability Drivers– Operating margin and EPS driven by higher revenue and lower spending
3Q’13 3Q’12 As Reported Growth Y/Y
Revenue $1,791m $1,715m 4%
Non-GAAP Operating Margin 25.6% 26.2% -60 bp
Non-GAAP EPS $0.45 $0.42 7%
Solid Revenue Results by Segment
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3Q’13 3Q’12 FX AdjustedGrowth Y/Y
Consumer $530m $525m 2%
Security and Compliance $527m $510m 4%
Storage and Server Management $666m $618m 9%
Services $68m $62m 9%
• Consumer… up-selling to premium suites and growing emerging backup, NortonLive services and mobile • Security and Compliance… strength in Trust Services, MSS and Encryption• Storage and Server Management
– Information Management revenue grew 12% Y/Y driven by double digit growth in NetBackup– Storage Management revenue grew 1% Y/Y as customers continue to deploy more mission critical applications
on Linux and virtualized infrastructures• Services… driven by Business Critical Services
Strong Cash Generation
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3Q’13 3Q’12 As Reported Growth Y/Y
Cash From Operating Activities $463m $403m 15%
Cash, Cash Equivalents and Short Term Investments Balance $4,252m $2,380m 79%
• 43% of cash on shore… ~ 26% excluding $1 billion allocated to maturity of June 2013 convertible notes
• $200m to repurchase 11m shares at average price $17.94… $283m remaining in the current board authorized share repurchase plan
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• ~73% or $1.26b of March quarter revenue coming from balance sheet• Guidance assumes
– FX rate of $1.32 per Euro
– 24.6% effective tax rate and 702m CSE… R&D tax credit drives down our tax rate in 4Q13
4Q FY13 Guidance
4Q’13 Expected Y/Y Growth FX AdjustedGrowth Y/Y
Revenue $1.70 to $1.74b 1 – 4% 1 – 3%GAAP EPS 18¢ to 19¢ - (75 – 76)% naNon-GAAP EPS 37¢ to 38¢ - 2.6 – 0% naDeferred Revenue $4.01 to $4.07b 1 – 2% 1 – 3%
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Symantec 4.0 - StrategySteve BennettPresident and Chief Executive Officer
Symantec 4.0 Financial Theme
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Organic growth focused company
Complemented by accretive acquisitions… that add value to customers
Growing operating margins and cash flow
Disciplined approach to capital allocation
Strategy and Operating Plan Agenda
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Learning Journey
Customers and Market Overview
Offering Strategy
Go-to-Market Strategy
Organization
Resource Allocation
Financial View
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Culver City
Springfield
Heathrow
Dublin
PuneChennai
Chengdu
Beijing
Tokyo
Sydney
Over 8000 employees in town hall and small team
meetings
Roseville
LondonParisReading
Barcelona
Singapore
Washington DCNew York
Baltimore
Boston
More than 1300 customers, including presenting at
VISION Barcelona
36 Analyst meetings across all regions, speaking to Gartner,
IDC, Forrester and others
78 financial analysts including attending Citi
Investor Conference
251 partners at the Baltimore Partner Exchange
Meetings with various House and Senate members, including General Alexander and presenting to over 900
attendees at the Symantec Government Symposium
Mountain View
Key Learnings… Strengths
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Strong Assets Deep Expertise and Capability
Portfolio of Leading Products
Strong Brands Reach and
Installed Base
Key Learnings… Opportunities
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Products and Services
GTM and Global
StrategyPeople and
Organization
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Evolution
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A Revolution
Market Trends, CompetitiveLandscape and Product Offerings
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Stephen GillettCOO
Francis deSouzaPresident of Products & Services
Voice of the Customer
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• Global economic uncertainty and enterprise security
• Full Emergence of Digital and Social Media
• Explosive data and intelligence growth
• Enterprise IT will need to adapt and evolve
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Enterprise Security
• Redefined boundaries between consumer and business
• Enterprise attack sophistication is increasing
• Technology realm transfer
• Dispersion of authority
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Countries and Government
• Governments are responsible for protecting their nation's critical infrastructure
• Attacks on citizens and institutions increasing in complexity
• Cyber has become the fifth domain for warfare — after land, sea, air, and space
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Changing Landscape and Market Trends
Internet of “Things” Mobility
Computing EcosystemsDigital & Social Life
Changing Market Requires a New Model For Protection
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Corporate Network
Data CenterPCs
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SpecialistIntegrated
Stack ProvidersStartups
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How We Win
Best of Need
Scale
Integration
Cross Platform
We Will Strengthen Our Offerings: More R&D
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More R&DBetter and
Easier Customer
Experience
Right-for-Me Offerings
New Offerings
Better meet customer
needs…faster organic growth
We Will Strengthen Our Offerings: More R&D
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Leverage Innovation
Zero-based mindset
Encryption
More Innovation
• Whole company scope• Resource best growth opportunities• Eliminate redundancy
• Increase R&D spend• Redeploy and hire• Advanced research
File System
DLP
Security Intelligence
Endpoint Protection
Centers of Excellence
More R&DBetter and
Easier Customer
Experience
Right-for-Me Offerings
New Offerings
Better meet customer
needs…faster organic growth
We Will Strengthen Our Offerings: Better and Easier Customer Experience
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• Focus product teams on end-to-end customer use experience
• Simplified licensing
• Self-healing technology
To Use, Upgrade and Maintain
To Get Help and Support
• Simplified support options• Expanded support channels ex.
Web, chat, community support
• Knowledge management
More R&DBetter and
Easier Customer
Experience
Right-for-Me Offerings
New Offerings
Better meet customer
needs…faster organic growth
We Will Strengthen Our Offerings: Right-For-Me Offerings
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Tailored Offerings
Choice of Deployment
Option
• Consumers
• Small Businesses
• Large Enterprise
• Governments
• Software• Appliance• Cloud• Hybrids
• Geographies
• Specific Industries…verticals
More R&DBetter and
Easier Customer
Experience
Right-for-Me Offerings
New Offerings
Better meet customer
needs…faster organic growth
New Offerings Will Address Broader Customer Needs
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• Integrated, modular, solving bigger jobs
• Customer can buy existing products OR new integrated offerings
• Turn on new capability as needed
More R&DBetter and
Easier Customer
Experience
Right-for-Me Offerings
New Offerings
Better meet customer
needs…faster organic growth
Symantec Addresses Unmet, Underserved Needs In Three Areas
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Make it simple for me to be productive & protected at home and work
Keep my business safe and compliant
Keep my business information and applications up and running
User Productivity & Protection
Information Security
Information Management: Availability & Scalability
How Current Offerings Map to Customer Jobs
Current Offering ExamplesNorton 360Norton Mobile SecurityNorton Data ServicesEndpoint ProtectionEnterprise MobilityEndpoint EncryptionUser AuthenticationManaged Security ServicesData Loss PreventionMail and Web SecurityO3Control Compliance SuiteCritical System ProtectionTrust Services
Storage Foundation HANetBackupEnterprise Vault/eDiscoveryBackup ExecBE.cloudFileStore
User Productivity & Protection
Information Security
Information Management: Availability & Scalability
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We Will Deliver New Integrated, Modular Offerings Over the Next 6-24 Months
User Productivity & Protection
Information Security
Information Management: Availability & Scalability
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New Higher-Value Offerings
Mobile Workforce Productivity
Norton Protection
Norton Cloud
Information Security Service
Identity/Content-aware Security Gateway
Data Center Security
Business Continuity
Integrated Backup
Cloud-based Info Management
Object Storage Platform
Enables authorized users to access corporate resources from any corporate or personal mobile device, PC or Mac while protecting data, applications,
devices and identities
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New Higher-Value Offering: Mobile Workforce Productivity
Employee Owned/BYOD
Corporate Owned
Enterprise Applications
Cloud Services
• Endpoint protection• Corporate• Personal
• Mobile device management• Mobile container• Mobile application
Management• Enterprise app store• Endpoint encryption• Endpoint DLP • User authentication
Integrated
Solves an important customer problem and builds competitive advantage
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Provides visibility into, and comprehensive protection from, advanced threats leveraging Symantec and 3rd-party products
New Higher-Value Offering: Information Security Service
Enterprise Apps
Symantec Security Offerings
3rd-Party Products and Tools
Symantec Global Security Intelligence Network
• Analysis
• Correlation
• Visibility
• Dashboard
• Threat Detection
• Prioritization and Workflow
• Incident Management
• Risk Management
Integrated
Solves an important customer problem and builds competitive advantage
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New Higher-Value Offering: Business Continuity
Applications
Platforms
Storage
• Windows Backup
• Unix/Linux Backup
• Virtual Backup
• Clustering
• Virtual HA
• Replication
• Disaster Recovery
• Service Orchestration
Integrated
Solves an important customer problem and builds competitive advantage
Delivers high availability, performance, and scalability for business applications in virtual, private cloud environments
Examples of New or Expanded Centers of Excellence
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Cloud Platform & Capabilities
Hardware Supply Chain
Information FabricGlobal Security
Intelligence Network
Solve Bigger Problems
Better and Easier
Right-for-Me Offerings
How This Benefits
Customers
How They Want to Buy
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• Evaluated entire portfolio
• Two key criteria– Stand-alone offering or part of a
larger, modular future offering
– Asset to solve new, important customer problems?
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Symantec 4.0 Portfolio Strategy
• Portfolio review continues over time
• Will deal with anything that doesn’t fit
Nothing to announce today
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Applied “Right for GEO” manner
Customer Segment
Commercial
Global
Consumer andSmall Business
Verti
cals
Enterprise
• Global & Enterprise… Symantec direct + Customer led channel involvement
• New Verticals business… Telco/ISPs, SIs, XaaS, National Public Sector
• Channel-led… dedicated Symantec team supports
• Combination of direct through e-business and channel-led
Simplified Go-to-Market (GTM) Strategy
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• Expanded high quality/ lower cost models- Telesales- e-Business- In product
• New business growth- Field paid only on new over time- Separate renewals org
• New global sales and partner enablement organization
New Marketing and Sales Capabilities
• New, enhanced partner program- More selective based on capabilities- Better enablement & Symantec support- New performance-based incentives
• Expanded Marketing- Total customer experience- New centers of excellence- Strategic Pricing & Licensing
Offerings Customers
Beyond Current Point
Products to Integrated Offerings
Beyond Short-Term Bookings to
Lasting Customer
Value
Organizational Strategy
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July 25th to Present • Common company level objectives
• Financial results + customers + partners + employees
• New staff performance objectives
• Changed staff meeting cycle
• Trained 95% of directors and VPs on SYMC 4.0 leadership
Today• Symantec 4.0 strategy and plan
• New org structure and leadership team
• New organization simplification initiative
• Splitting Chairman and CEO roles
New Organization Design: Objectives
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Improve Teamwork Increase Customer Focus Functionalize Upgrade Growth Capability
• Office of the CEO• Senior leadership
decision on talent + collaboration skills
• Consumer & business world merging
• Customer jobs vs. segments
• Break up BU structure that created silos
• Global in thinking and actions… GEO leaders
• Upgrade process capability
• Consolidation for leverage– Centers of excellence– Eliminate redundancies
• Right talent… Fewer, bigger roles for our best and brightest
• Marketing• Sales process
management • IT • Cloud Ops• HR
Strengthen leadership… Improve Organic Growth Capabilities… Minimize Execution Risk
Creation of the Office of the CEO
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New Roles or Major Changes
Office of the CEO• COO• President Products & Services• CFO
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New Structure 11 Direct Reports to the CEO
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New Roles or Major Changes
Product & Services COO Verticals Business
Strategic Sales
NA Enterprise Sales
EMEA
APJ
CFO HR Legal Strategy & Corp Dev
CEO
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President of Products and Services Organization
CEO
New Roles or Major Changes
Products
Mobile InformationSecurity
InformationManagement CTO Business Critical
Services
Enterprise & Norton Endpoint PD Education
Enterprise & Norton Endpoint PM
Global/Vertical Offering Integration
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COO Organization
CEO
COO
Consumer Sales
Renewals
e-Business
CIO
Cloud Ops
CMO
Sales Process & Enablement
Customer Care
Communications
New Roles or Major Changes
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Operational PlanJames BeerChief Financial Officer
Opportunities to Drive Efficiency & Redeploy Resources
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Company-wide Opportunities
DroveDuplication and
Complexity
Partially integrated acquisitions
Siloed organization; redundancy
Too much management
Opportunities to Drive Efficiency & Redeploy Resources
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Product Development
2 Significant duplication today… 24 cloud service platforms and 54 data center locations
1 Consolidated $1.8 billion spending pool
3 Align point product spending with market opportunity
Opportunities to Drive Efficiency & Redeploy Resources
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Sales & Marketing
1 Simplify pricing & licensing … 31 price lists and 41 license meters
5 Field sales real estate consolidation
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4 Streamline route to market structure … 23 distinct sales channels
6 Fewer individualized compensation plans
2 Build high performance and cost effective renewals team
Consolidate worldwide marketing spend
Opportunities to Drive Efficiency & Redeploy Resources
Cross-company
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Management ranks have expanded steadily• High cost• Slow decision making, removed from front line reality
Organization Simplification Initiative• Move from 10 layers of management to 6-7 • Move from average of 4 spans to ~8
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2
Existing offerings
New integrated offerings
Product delivery capabilities• Cloud infrastructure platform• Hardware Supply Chain• Information Fabric• Global security intelligence
network
IT a strategic enabler• Insource some activity• Applications and infrastructure
HR… building talent and organizational capability
Process capability
Marketing• Pricing resources• Customer analytics• Brand building
Sales• Process improvements• Renewals team• e-Business expansion
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Investments to Build Organic Growth Engine
Product Development General & AdministrativeSales & Marketing
People InfrastructureProducts
FY12A FY17E Median High
R&D 14% 16% 13% 17%
S&M 41% 27% 28% 50%
G&A 6% 5% 8% 13%
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Expense to Revenue Ratios
Benchmark1
Invest to drive faster organic growth
Symantec
1Benchmark includes 3 year averages for BMC, CA, CVLT, CRM, ORCL, MSFT, SAP, INTU, CTXS, ADBE
Commitment to 5%+ organic revenue growth and 30%+ operating margins• Organic revenue… 5%+ CAGR FY15-17• Operating margins… 30% goal in FY15
Financial Plan
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FY14 - A Transition Year… Expect• 0-2% revenue growth• Operating margins grow 200 bps • Free cash flow impacted by
• ~$275 million severance payments• Incremental CapEx $100-$150 million
Capital Allocation
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• CapEx and acquisitions that support strategy + meet IRR hurdles• Return excess cash to shareholders
• 15%+ IRR hurdle• Target returning 50% of free cash flow longer-term• Over time, ~50/50 balance between dividends and repurchases
Strategy
Strategy Elements
Capital Allocation
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• Initiating dividend with targeted yield of 2.5% in 1Q14• New $1B share repurchase authorization• Continue opportunistic buybacks
• Expect to return $800m• Will invest $375-425m for severance and CapEx investments
Announcing Today
FY14
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Symantec 4.0 Operating Theme… Better and Easier
How we play… As a Team… Making High Quality, Timely Decisions• Symantec-wide objectives and performance metrics• One Symantec strategy with cascading organizational strategies and operational priorities• Individual accountability… to their role and the team
What we do… People and Partnerships… Internal and external… creating customer value
How we think… Innovation + Execution…. Global and Local… Big and Small• Innovation everywhere with special focus on customer driven and technology innovation• Excellence in execution through people, process and technology• Act big where there is value… act small everywhere else• Eliminate complexity not valued by customers or partners• Create and leverage global centers of excellence
How we organize… Simplified and Streamlined• Inverted triangle organizational philosophy• Lean and effective management structure• Culture of learning and sharing to make us better
Symantec 4.0 Company Theme
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Enabling people, businesses and countries… to protect and manage their digital information… so they can focus their time and energy
achieving their aspirations
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Q&A