highq.com

SmartLaw - The future of law

Ben WightwickHighQ

Ron FriedmannPrism Legal

Fireman & Company

Ryan McCleadHighQ

Stuart BarrHighQ

highq.com

Ongoing Arguments in Legal

Hourly Billing vs. Alternative Fees

Insource vs. Outsource

Lockstep vs. Eat What You Kill

Offshoring vs. Nearshoring

Lateral vs. Organic Growth

BigLaw vs. NewLaw Tech vs. Process Improvement

Revenue vs. Profitability

highq.com

We asked a different question…

highq.com

Regardless of firm size,

compensation model,

or philosophy…

…what do you need to do to be a successful firm in the future?

highq.com

Even before we had an answer, we called that

SmartLaw

highq.com

So what is SmartLaw?

highq.com

SmartLaw is not prescriptive, it’s a conversation.

But we have a few suggestions…

highq.com

Clients

We believe SmartLaw is focusedon 3 key areas of success.

Culture Intelligent Useof Technology

highq.com

Clients

• Create a better client experience

• Empathetic, agile, and responsive to client needs

• Provide tools and resources for the client to easily manage, communicate, and collaborate with firm

• Maintain relationships at every level, from the partner to the secretary to the IT staff

• Second lawyers to client to understand client’s business, processes, and problems, then…

• Create a better client experience

highq.com

Culture

• Culture is what happens when people work together

• Break down business group silos within firm

• Remove ‘non-lawyer’ designation from lexicon

• Create a unity of purpose

• Educate everyone in the firm about what the firm does, how it makes money, what it believes

• It takes a team of experts from many fields working in concert to achieve the stated goals of the firm

highq.com

Intelligent Use of Technology

• Change the firm’s relationship to technology

• IT is no longer a supporting business unit, but is integral to the practice of law

• Integrate software and technologists directly into legal matter teams

• Legal engineers design and build expert systems, train machine learning algorithms, and create new products and services

• Rapid prototyping, iterative design, bricolage approach

highq.com

highq.com

Learn more and join the conversation

highq.com/smartlaw

#SmartLaw