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… as a Service Leveraging distribution partnerships by deeply integrating B2b web products Yuval Ariav @yuvalariav [email protected]

"... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

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Page 1: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

… as a Service

Leveraging distribution partnerships by deeply integrating

B2b web productsYuval Ariav

@[email protected]

Page 2: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Two things before we start

1. Feel free to interrupt and ask questions

2. Each startup is a special snowflake, so…

Page 3: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Hello!• Partner at LionBird VC

• Founder (, ex-CTO, head of TLV) of Fundbox

• Chief Architect, Director of Product at Onavo

Page 4: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

A bit about Fundbox

Page 5: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

A bit about Fundbox• Fintech company out of TLV and SF

• Started in 2012

• Raised >$100M

• Operates in the US SMB market

• B2b

Page 6: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

A bit about Fundbox

Page 7: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

B2b

Page 8: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

B2b

Page 9: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Two things to remember about B2b

1. Can be (and ideally is) completely self-serve

2. Typically involves complex product flows

Page 10: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

The problem

Page 11: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 12: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 13: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Net-30

What Fundbox does

Page 14: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Net-60

What Fundbox does

Page 15: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Net-90

What Fundbox does

Page 16: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

How do we do it?

Page 17: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

How do we do it?

Page 18: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

How do we do it?

Page 19: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

How do we do it?

Page 20: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

How do we do it?

Page 21: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

How do we do it?

Page 22: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

How do we do it?

Page 23: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

That’s how we do it!

Page 24: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Launching!

Page 25: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Getting customers

Page 26: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Getting customers

Page 27: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Getting customers…?

Page 28: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Getting customers…?• Be as close the pain point as possible

• Pain point = cash flow challenges

• Business financial dashboard

Page 29: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 30: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 31: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 32: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

• Great for social proof– For customers, that we are legit and useful– For partner, that we bring real ongoing value

• Limited impact on numbers– SMB owners don’t browse apps often

without trigger

• Very resource light

Results and conclusions

Page 33: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 34: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 35: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Results and conclusions• Reasonable results with minimal resources

• Impressive conversion rates

• Activation dependent on need at time of campaign

• Partner incentives aren’t 100% aligned with ours

Page 36: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 37: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Two things to remember about B2b

1. Can be (and ideally is) completely self-serve

2. Typically involves complex product flows

Page 38: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Deep integration• Bringing Fundbox as close to the pain

point as possible

• Having full product flows inside partner app– Flows are too complex for API integration– Including full sign-up flows for new users

• “Fundbox as a Service”

Page 39: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Deep integration• Design and develop an iframe API

version of Fundbox– “The mini-site”– Designed to look exactly like partner’s app– Add some lightweight server APIs for

control

• Create a native experience inside partner’s app, “Powered by Fundbox”

Page 40: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 41: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 42: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 43: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 44: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 45: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 46: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 47: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 48: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 49: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 50: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 51: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

• Super effective way to reach customers

• One-click access to product

• Prime attention real estate

• At the point of pain

• Creates a “trust bridge”

Results and conclusions

Page 52: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

• Analytics blind spot

• Brand confusion / conflation

• Point of contact / support handoff

• Different data sets for underwriting

Inherent challenges

Page 53: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Getting customers, with style

Page 54: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

Yuval Ariav ∙ @yuvalariav ∙ [email protected]

Page 55: "... as a Service - leveraging distribution partnerships by deeply integrating B2b web products" - Yuval Ariav @ProductTank TLV, September 2016

… as a Service

Leveraging distribution partnerships by deeply integrating

B2b web productsYuval Ariav

@[email protected]