The Event Manager and Its

Duties and Responsibilities

The Event Manager is the one tasked with making such events happen through a process that includes information gathering, concept development, planning, coordinating, and evaluation.

There are various title for the same

job:

• Catering Manager• Conference Manager• Director of Events• Event Coordinator• Conference Planner• Conference Planning

Manager• Conference Services

Manager

• Convention Services Manager

• Director of Conference Services

• Event Producer• Meeting Planner• Meeting Professional• Special Event

Director• Special Planner

Job Description (Meeting and

Convention Planner)

• Meet clients to determine objectives and requirements for the planned event.

• Plan and develop programs, itineraries, budgets, and services according to the client requirements.

• Coordinate with the organizing committee and sponsors to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.

• Draft specifications and select suppliers for event requirements such as venue, accommodation, transportation, facilities and equipment, catering, signage, display, printing, event security, entertainment, and other special needs.

• Monitor event activities to ensure conformity to plan, compliance with venue regulations and local laws, and resolution of any problems that may arise.

• Check event bills for accuracy, approve payments.

Job Qualification

1. Knowledge• Process in planning, staging and evaluating an

event; including knowledge of the technical aspects of show production

• Principles and processes for providing customer services; including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

• Administrative and clerical procedures and system such as word processing, managing files and records, transcription, designing forms, and other office procedures.

• Marketing strategy and tactics, product demonstration, sales techniques, sales control systems.

• Business and management principles involved in strategic planning, resource allocation, human resources management, leadership techniques, production methods, and coordination of people and resources.

2. Skills:

• Proficiency (oral and written) in the language spoken by the client, target participants and local suppliers; including knowledge of the rules of grammar, active listening, and effective speaking

• Use of critical thinking to identify the strength and weaknesses of alternative solutions, conclusions or approaches to problem.

• Coordination-being able to adjust one’s actions in relation to another actions

• Being aware of others ‘ reactions and understanding why they react as they do

• Use of judgment and sensible decision-making even for complex problems

• Active looking for ways to help and be of service to people

• Time management

• Assessing performance with a view towards corrective actions.

3. Abilities:

• Creativity and originality, or ability to come up with fresh or clever ideas about a given topic or situation, or to develop creative ways to solve problem; also includes the ability to generate a stream of ideas about a topic or situation

• Potential problem analysis and contingency planning, or the ability to tell when something is wrong or is likely to go wrong, and how this may be prevented and/or corrected.