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Twin Cities DrupalCamp | June 26, 2015
Creating a Culture of EmpowermentHow the open-source philosophy can be applied to management and organizational culture
Before we get started
I want to help people run better companies by making teams and leaders happier.
Two snacks per day
What is culture?
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Source: Dictionary.com
Culture is “the behaviors and beliefs characteristicof a social, ethnic, or age group”
Culture affects how you think and feel about a group
What is the culture of the United States?
EXPERIMENT
How did those images make you feel?
EXPERIMENT
Culture has many layers
Human
Language
National
Local
Self
Culture
What is empowerment?
3 4 51 2
Source: Dictionary.com
Empowerment is “the giving or delegation of power or authority”
Autonomy to decide what you will do and how you will do it
Freedom to challenge without fear of reprisal
Power to affect change
Ownership of outcomes
Autonomy
Freedom
Power
Ownership
Empowerment means controlling your destiny.
Why empowerment matters
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Empowerment makes teams happy
Empowerment makes clients happy
Empowerment enables leadership
The guiding principles of empowerment
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Build a company you would want to work for
Give people control over their destiny
Make trust the center of your culture
How to cultivate empowerment
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Language is everything
Ask for input every day
Provide feedback channels that are accessible, non-argumentative, and genuine
Hire the right people
Go virtual
Let your team set their own schedules
Invest time and money in your team’s success
Encourage personal brands
Adopt agile methodologies
Don't tell people how to do things
Set boundaries beyond what the person currently feels
Accept that your team knows more about your work than you do
Constantly exemplify, pursue, and praise empowerment
Empowerment changes everything
When empowered, a person benefits the company, not the other way around.
Empowerment makes everyone happier and better at their jobs.
Questions?
Thank you!All content in this presentation, except where noted otherwise, is Creative Commons Attribution-ShareAlike 3.0 licensed and copyright Four Kitchens, LLC.
