*

*Tools icon designed by Lauren Gray from the Noun Project

feedback WORKSHOP

FEBRUARY 2014

WHAT ARE WE DOING?today

THEORY A SMALLEXERCISE

REFLECTION(sounds boring

but it is not!)

FEEDBACK IN

PRACTICE

QUESTIONS?

1 2 3 4 5

AND HAVE SOME FUN :)

first part second part

WHAT IS FEEDBACK?

“RETURN PART OF THE OUTPUT OF A DEVICE TO THE INPUT”

(mathematics & machinery)

1920s

A B

theory

WHY IS IT IMPORTANTfor a teamJOHARI WINDOW

KNOWN

OTHERSto

KNOWN

OTHERSto

NOT

KNOWN SELFto KNOWN SELFtoNOT

ARENA

UNKNOWNFACADE

BLINDSPOT

SO IN THE ENDit helps

BETTER SELF AWARENESS

HELP YOURSELF & OTHERS DO A BETTER JOB

sounds familiar?

+

GIVING FEEDBACKstep by step

OBSERVATION OF A PRACTICAL FACT: IT IS NOT ABOUT THE PERSON BUT ABOUT THE TASK 1

2

3

4

FEELING: SPEAK FROM THE “I”

NEEDS

REQUEST

when you interrupted…

… I felt like you did not consider me as part of the team…

… I need you to let me finish when I speak…

… and I would like you to try and be more self aware

FEEDBACK FORMATSmany options

1

2

WHAT I MOST APPRECIATE ABOUT YOU…

I LIKE… I WISH

3 START-STOP-CONTINUE

4 AVOID-TRY-DO MORE

5 “BEHIND THE BACK”

5 LOVE BOMB

THE RULES OF FEEDBACKwhen you receive it

DEFEND

LISTEN TO UNDERSTAND

DISCARD

EXPLAIN

DECIDE

changestay as I amreinforce mybehaviour

IN THE HYPER ISLAND WAY: THE RECEIVER CAN ONLY LISTEN OR ASK FOR CLARIFICATION

ready?TIME TO PRACTICE

THE MARSHMALLOW CHALLENGE

THE MARSHMALLOW CHALLENGErules

YOU HAVE 10 MINUTES1

2

3

4

FORM TEAMS OF 3/4 PEOPLE AND…

BUILD THE HIGHEST FREE-STANDING STRUCTURE WITH THESE TOOLS

DON’T EAT THE MARSHMALLOW! IT HAS TO STAND ON THE TOP OF YOUR CONSTRUCTION

ready?!

countdownMARSHMALLOW CHALLENGE

MARSHMALLOW CHALLENGEfind out more

HTTP://MARSHMALLOWCHALLENGE

.COM/

feedback WORKSHOP

second part

*Tools icon designed by Lauren Gray from the Noun Project

REFLECTIONwhat is it?

Think about the exercise, your behaviour and your team membersLearn from itApply the learnings to future situations

LOOK BACK IN ORDER TO LOOK FORWARD:

questionsREFLECTION

WHAT COULD WE HAVE DONE DIFFERENTLY?

WHAT WAS MY CONTRIBUTION?

WHAT DIDN’T I DO THAT I COULD HAVE DONE?

HOW CAN I CHALLENGE MYSELF IN THE NEXT PROJECT?

10 MINUTES

WHAT DID WE DO WELL?

look back at the exercise and think about:

group

individual

FEEDBACK FORMATfor today

CONTINUE1

2 START

e.g. continue questioning the group ideas and bring them to the next level

e.g. start having more fun and relax

OBSERVATION - FEELING - NEED - REQUEST

5/8 MINUTES WRITE ONE POST-IT TO EACH MEMBER OF YOUR GROUP WITH

FEEDBACK FOR HIM/HER IN THIS FORMAT:

remember

GATHER THE TEAM IN A CIRCLE AND GIVE FEEDBACK TO EACH MEMBER READING YOUR POST-IT OUT LOUD

feedback WORKSHOP

the end

THANK YOUquestions?

*Tools icon designed by Lauren Gray from the Noun Project