G AL2015

Moving from INCREMENTAL

to TRANSFORMATIONAL

GROWTH

ASoorjaneel Chaterjie

presentation

What is it that your team has set out to achieve

TARGET

What is it that your team has set out to achieve

GROWTH

TARGET

products and/or services

What is it that your team has set out to achieve

REVENUEGROWTH

TARGET

revenue & contribution

What is it that your team has set out to achieve

QUALITYREVENUEGROWTH

TARGET

product/ service quality

So what are the inputs to achieve the goals

CHALLENGES

So what are the inputs to achieve the goals

MANPOWER

CHALLENGES

So what are the inputs to achieve the goals

RESOURCESMANPOWER

CHALLENGES

So what are the inputs to achieve the goals

MARKETRESOURCESMANPOWER

CHALLENGES

So how does the challenge feel as a leader

PERCEPTION

CHALLENGES

TARGET

Looking at the equation a bit differently

REALITY

SHIFT YOUR FOCUSGet closer to

TARGET

CHALLENGES TARGET

It’s easy to say, but how can this be done

PLAN

It’s easy to say, but how can this be done

PLAN

It’s easy to say, but how can this be done

PLAN

SO WHAT ON EARTH IS THAT

Decoding a solution

IT’S ALL ABOUT

L E A D E R S H I P

Decoding a solution

MEASURE

What gets measured gets done

Peter DruckerManagement Guru & Author

The Effective Executive

Image source:http://books.google.co.uk/books/about/The_Effective_Executive.html

Decoding a solution

MEASURE

TARGET

PEOPLEPERFORMANCE

Decoding a solution

MEASURE

QUALITY

SCORETARGET

OPERATIONSPERFORMANCE

PEOPLEPERFORMANCE

Decoding a solution

MEASURE

QUALITY

SCORETARGET P&L STATEMENT

OPERATIONSPERFORMANCE

PEOPLEPERFORMANCE

FINANCIALPERFORMANCE

Decoding a solution

MOTIVATEMEASURE

Business & human endeavours are systems…we tend to focus on snapshots of isolated parts of the system…and wonder why our deepest problems never get solved.

Peter SengeManagement Guru & Author

The Fifth Discipline: The Art & Practice of the Learning Organization

Image source:https://books.google.co.uk/books?isbn=1905211201

Decoding a solution

MOTIVATEMEASURE

AESTHETIC NEEDS

NEED TO KNOW &

UNDERSTAND

ESTEEM NEEDS

BELONGINGNESS & LOVE NEEDS

SAFETY NEEDS

PHYSIOLOGIAL NEEDS

SELF ACTUALISATION

Motivation INCREASESas needs are met

Motivation DECREASESas needs are met

DEFICIENCY NEEDS

GROWTH/ BEINGNEEDS

MASLOW’SHIRARCHY THEORY

Source: Motivation in Learning & Teaching, Prof. Dr. Bill Bauer, Chapter 10, EDUC202, Page 9

Decoding a solution

MANAGEMOTIVATEMEASURE

You can change only what people know, not what they do.

Scott AdamsManagement Guru & Author

God’s Debris: A thought experiment & creator of Dilbert

Image source:http://books.google.co.uk/books/about/God_s_Debris.html

Decoding a solution

MANAGEMOTIVATEMEASURE

• Customerfacing

• Organizationfacing

• Employee facing

PROCESS

Decoding a solution

MANAGEMOTIVATEMEASURE

• Systemknowledge

• Soft skills• Product

knowledge

KNOWLEDGE• Customer

facing• Organization

facing• Employee facing

PROCESS

Decoding a solution

MANAGEMOTIVATEMEASURE

• Systemknowledge

• Soft skills• Product

knowledge

KNOWLEDGE• Customer

facing• Organization

facing• Employee facing

PROCESS• Subject matter

expertise• Delegation skills• Art of

Reviewing

SELF

RESULT

BALANCE

CHALLENGES TARGET

G�AL2015

THANK

ASoorjaneel Chaterjie

presentation