Embed Size (px)
Citation preview
Business analysis is still to realise its full potential, popular misconceptions need to be dispelled and the profession simply must reframe itself with urgency.
business analysis tocome of age
It’s time for
BUSINESS CHANGE MANAGEMENT GROUP
Hello! I am Joe Newbert
Managing Director
Business Change Management Group
@newbert
Training &
Advisory,
Development.
How do you measureup?
Inter-View.report is a platform for practical
improvement - a #baportrait where
the business analysis community at large
collaborate.
#baportraitThe report reveals pragmatic insight to improve understanding of the business analysis population and its practices, establishing a critical benchmark in terms of its impact on project delivery and growth of the profession year on year.
PERCENTAGE OF PROJECTS THAT HAVE SUCCESSFULLY DELIVERED OVER LAST 12 MONTHS. INTER-VIEW.REPORT 2015
“Project failure is the industry standard”
@businesschange
Realising benefits
Achieving budget
Delivering objectives
Meeting schedule
47% 63%52% 56%
The big pictureof project performance
“The potential of business analysis is untapped”
@businesschange
Lack of business
involvement
Business scope
changes
Dysfunctional business
relationship35%
30%
29%
PERCENTAGE OF THE TOP THREE REASONS CITED FOR PROJECT FAILURE.
INTER-VIEW.REPORT 2015
Whyorganisationsfind themselvesin thispredicament
“Skimping business analysis causes
problems”
@businesschange
PERCENTAGES OF BUSINESS ANALYSIS RESPONSIBILITY.
INTER-VIEW.REPORT 2015
Strategic business analysis
Business case
development
Business benefits
management
28%
15%
37%
The lostopportunity of
business analysis
“Pure business analysis connects all the dots”
@businesschange
Strategy analysis
IT systems analysis
Business analysis
Consider the range of businessanalysiswork
An holistic business analysis approach considers three viewpoints for improving the business system: the
context, the people and the processes,
CustomerBusiness
The secret is to ensure those who perform business analysis are
versed in business analysis with conscious organisational practices .
“Business analysis is not exclusive to business analysts”
@businesschange
responsibilityManaging business analysis
Business Relationship
Manager
Management Consultant
Process Analyst
Business Architect
Solution Architect Product
Manager
Business Analyst
Project Manager
System Analyst
of business analysis is off-key
“We need to put the business back in
business analysis.”
@businesschange
Anchored by narrative about role existing for IT
Perpetuated by stereotypical ‘bridging the gap’
conversations
Born from the need to manage business
requirements
What’s your elevator pitch?
/businesschange
Popular perception
“Define business analysis; don’t define the business analyst.”
@businesschange
Influencea better understanding
of business analysis
Views are complicated by
Breath & depth
Does not fit job title
Variety of specialisation
Organisational configurations
Every Inter-View respondent had a unique perspective
BUSINESS ANALYSIS CONSULTS TO ORGANISATIONS. ANALYSING
STRATEGY. DETERMINING TACTICS. DEFINING CHANGE. REALISING BUSINESS BENEFITS.
BUSINESS ANALYSIS IS A TRUSTED ADVISOR. FROM SITUATIONS,
IDENTIFYING OPPORTUNITY. FROM OPPORTUNITY, FORMING RATIONALE. FROM RATIONALE, CONCEPTUALISING IDEAS. FROM IDEAS, EVALUATING OPTIONS. FROM OPTIONS, SPECIFYING REQUIREMENTS. FROM REQUIREMENTS, CREATING SOLUTIONS. BUSINESS ANALYSIS TRANSFORMS OPERATIONS. INVESTIGATING ENVIRONMENTS TO REVEAL INFORMATION. BREAKING APART INFORMATION TO ANALYSE. CONSOLIDATING INFORMATION TO
SYNTHESISE. TRANSFORMING INFORMATION TO DERIVE. BUSINESS ANALYSIS CONSIDERS PEOPLE, PROCESSES AND ORGANISATION. WALKING THE FLOOR. OBSERVING CURIOUSLY. LISTENING INTENTLY. FEELING INTUITIVELY. THINKING
HOLISTICALLY. BUSINESS ANALYSIS CONJOINS EXPERTISE, KNOWLEDGE,
WISDOM AND EXPERIENCE TO COLLECTIVELY CREATE VALUE. FACILITATING PERSPECTIVES TO CONSENSUS. COMMUNICATING TO ENSURE UNDERSTANDING. LEADING PEOPLE TO IMPROVEMENT.
ASABUSINESS ANALYSIS CONNECTS ALL THE DOTS TO ENABLE BUSINESS CHANGE. LOVE
The business analysis manifesto
“Organisations are shooting business analysis in the
foot.”
@businesschange
TOP FIVE BUSINESS ANALYST RESPONSIBILITIES INTER-VIEW.REPORT 2015
Distraction is thebiggest threatto businessanalysis
63% Requirements Engineering
52% USER
TRAINING
53% PROJECT
MANAGEMENT 49% OPERATIONAL
SUPPORT
56% SYSTEM TESTING
“Business analysis needs to get its house
in order.”
@businesschange
PERCENTAGE USING BUSINESS ANALYSIS TECHNIQUE. INTER-VIEW.REPORT 2015
TOP THREE BUSINESS ANALYSIS CHALLENGES INTER-VIEW.REPORT 2015
Business analysisis disconnected
Understanding requirements
Prioritising requirements
Communicating requirements
Interviewing stakeholders
MoSCoW prioritisation
Conceptual data modelling
45%
55%
33%
52%
19%
18%
“Smart business analysis is a differentiator”
@businesschange
must balanceinvestmentto flourish
Project proportion allocated to
business analysis
12%
PERCENTAGE OF TOTAL PROJECT DURATION.
INTER-VIEW.REPORT 2015
Increasing investment in business analysis would
de-risk projects
PERCENTAGE WHO AGREE WITH STATEMENT. INTER-VIEW.REPORT 2015
82%
Organisations
“Business analysts must connect to develop”
@businesschange
How business analysts can become good
Get the professional training to perform
Get the organisational environment to practice
Get involved with the business change community
Get contributing towards building the profession
and strong
“It’s time for business analysis to come of age”
@businesschange
Whetherbusiness analysis is
is a moot point.
or
The point is business analysts are knowledgeable enough, skilled enough and experienced enough to deliver better.
not a young professionis
The business analysis
profession has to mature, and
mature quickly
businesschange.co.za/subscribe
/businesschange
