PowerPoint Presentation
Values Based LeadershipDr. Robert Mauro, National Employment
Week
Why Values-Based Leadership?Need for rules
but
Rigid values = Inability to adapt
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Management must find way to negotiate need for rules and
procedures without establishing impermeable values that create
sealed cultures.
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Understanding Values in Machiavelli
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What is Machiavellian?Duplicitous
Cunning
Bad faith
fortunaRight action at right time
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Considered employment of duplicity and bad faith, but not
actually what meant. Tried to convey that manual as a guide for
political behavior is untenable. Politics subject to fortuna, and
so actions must match fortuna to maintain state.Advocated for right
action at right time.
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Take away for leaders?Values exist in the establishment of a
sustainable state that persists through its institutional
structures
Right value at right time
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Tell story here must add about Sicily5
Establishing Values at Zappos
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Shoe and clothing retailer founded in 19996
ZapposNo formal values initially - CEO Tony Hsich knew
everyone
$184 M in profit moves HQ to Las Vegas, NevadaHsich sees need to
establish values core of all great companies5 yrs.
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Process from no formal values to need to express them after lots
of growthCollaborative process in forming company values
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Establishing ValuesValues must: Come from employees Allow for
change Be meaningful and real for employees Be integrated into HR
hiring process
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How Zappos went about establishing formal values
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Instilling Values Worked with employees to develop Zapposs
values Established process to define team/employee expectations
& roles 7-weeks of training for call center operatorsRewards
structure based on success of valuesEveryone is expected to show
leadershipto self-direct their work rather than managers telling
them what to do.
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To achieve this, Hsich sought to empower employees to act and to
deliver. He established a holocracy that moved authority from
managers to each employee
Stories of success after9
Take away for leaders?Embrace drive and change
Be open-minded
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embrace drive and change = values come from employeesbe open
minded = risking where making mistakes is encouraged10
Values in action at Biogen Idec
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Biogen HistoryBiotechnology company headquartered in
Cambridge
Founded in 19821985: first venture funds; first drug INTRON (to
fight leukemia)1998: first profits for the companyToday: $9.7
Billion in revenueWork primarily in MS, blood disorder, and
stroke
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Keys to Biogen Success Start-up culture Value in innovation
Entrepreneurial/creative environment Employee empowermentSuperstar
Lab
Vertical
IntegrationResearchDevelopmentManufacturingDistribution
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Row of images along the bottom13
CEO led focusCEO George Scangos turned from VC fundingFocused on
output instead of processWorked on finding and knowing right
employees Culture of project management and detailed planning at
all levels of companyCreated and empowered sub-teams to own
projectsAllowed senior management to set priorities, make
decisions, facilitate action
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Values in Action
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Takeaways for leadersBiogen created a culture rooted in values
that supported exploration and discovery, and shared information in
open ways.
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Contrasting Values at Boston College
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Boston College
Mission
Private liberal arts universityA university in the Jesuit,
Catholic traditionEducate young men and women for others
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GLI role within BCInnovateDevelop new business paths for
BCDeliver executive programFocus on excellence in leadership and
strategy
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Conflicting roles within BCGlobal Leadership
InstituteEntrepreneurialExperientialOpportunity drivenBoston
CollegeTradition-groundedClassical educationRisk-adverseFocus on
delivering quality and excellenceReflection key part of learning
experienceApplied learning
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Rios Bars: Its the profession, not the organization
No leader; just leaders
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Final TakeawaysEstablish rules, responsibilities and definitions
to empower leadership
Make rules flexible and permeable to facilitate innovation in
leadership
Recognize this difficult tension
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Contact
Dr. Robert Mauro: [email protected]
Website:www.bc.edu/gli
@Robert_Mauro
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