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The Leadership Challenge is playing a key role in WA’s effort to “reinvent government” and bring greater effectiveness, efficiency and accountability. This story is unique and relevant because The Leadership Challenge is being used as the foundation for a holistic culture change effort. Because the effort involves so many different state and local agencies, this case study will share many techniques that are being used to take TLC to “all levels”. Examples include: using a combination of small- and large-group workshops, blending concepts with strategic planning sessions and process improvement projects, adding references into change management communications, distributing “thank you cards,” facilitating a 12-month leadership development program that utilizes learning pods, webinars, online discussion groups and pre- and post-LPI assessment.
Citation preview
Brett CooperDarrell Damron
Leadership At All LevelsStories from Washington State
Washington State Government
A
Leadership is everyone’s business.
How old were you when…?
Can “we” be more effective in developing leaders AT ALL LEVELS?
Washington State Government
State Agency Leaders53
Governor Inslee Results Review
Results Model
Our Plan For Today
• Share a technique
• Tell a Washington State story
• Table top discussion & debrief
Large Audience Workshops
Large Audience Workshops
• 1 day
• 40-80 participants per session
• Pre-Work
• LPI
• My Leadership Challenge
• My Leadership Best
• Custom workbook
• Seated at tables of six
• Table top activities bring it to life
Washington State Government
A
We’re developing our leaders at every level of our organization.
Alfie Alvarado-Ramos Director Dept of Veterans Affairs
Washington State Government
When I demonstrate the exemplary behaviors, I’m supporting our Lean journey efforts.
Results Washington Lean Fellows
John
Coo
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Mat
t Cro
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Aria
na W
ood
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ut
Table Top Time
• What questions do you have about planning and/or using this technique?
• What ideas do you have for how to plan and/or use this technique successfully?
Table Top Time
• What questions do you
have about planning
and/or using this
technique?
• What ideas do you have
for how to plan and/or use
this technique
successfully?
• 1 day
• 40-80 participants per session
• Pre-Work
• LPI
• My Leadership Challenge
• My Leadership Best
• Custom workbook
• Seated at tables of six
• Table top activities bring it to life
12-Month“Self-Directed” Program
12-Month, Self-Directed Program
• Complete LPI
• Participate in 1-day Large Audience Workshop
• Join a Learning Pod (4-6 people)
• Schedule “regular” pod meetings to discuss selected topics (sourced from the LPI Planner)
• Participate in six webinars (facilitated by CM)
• Complete LPI reassessment
Washington State Government
A
Reinforcing these behaviors in the context of work over time is one of our key strategies.
Darrell Damron, Results Washington
King County Government
The LPI gave our leaders a shared vocabulary; we’re learning new skills to coach and mentor our teams.
Carol Basile, Deputy Director King County Finance & Business Operations
Table Top Time
• What questions do you have about planning and/or using this technique?
• What ideas do you have for how to plan and/or use this technique successfully?
Table Top Time
• What questions do you
have about planning
and/or using this
technique?
• What ideas do you have
for how to plan and/or use
this technique
successfully?
• Complete LPI
• Participate in 1-day Large Audience Workshop
• Join a Learning Pod (4-6 people)
• Schedule “regular” pod meetings to discuss selected topics (sourced from the LPI Planner)
• Participate in six webinars (facilitated by CM)
• Complete LPI reassessment
Washington State Government
A
Leadership is everyone’s business...
Washington State Government
A
…and it must be our collective responsibility to make it so!