Leading & Motivating a Team

Effectively

Setting Clear Goals and Objectives

Day 1

Learning By Practice

2013

Khaled Alanzi

- Quality Specialist in Supreme Council of Environment.

- Member of Charted Quality Institute - UK.

- 6 Sigma Green belt Holder- Quality Council of Indiana US.

- Founder of ITQAN Leadership Model.

Khaled-alanzi@live.com

Specialist in Field

Table of Content Section 1

4

Vision and Mission

Framework of

value

Organization

Culture

Linking

objective

Part 1 Part 2 Part 3 Part 4

Classification

• Red : Head line within section

• Bold: Important Word

• Blue :New Topics – External Reading

Book Activities

Assessment Task

1.Explain the importance of the team having a common sense of purpose that supports

the overall vision and strategy of the organisation (16 marks)

2.Explain the role that communication plays in establishing a common sense of purpose

(16 marks)

3.Assess the effectiveness of own communication skills on the basis of the above (12

marks)

4.Describe the main motivational factors in a work context and how these may apply to

different situations, teams and individuals (16 marks)

5.Explain the importance of a leader being able to motivate teams and individuals and

gain their commitment to objectives (20 marks)

6.Explain the role that the leader plays in supporting and developing the team and its

members and give practical examples of when this will be necessary (20 marks)

Vocabulary’s

• Infer

• Worded

• Strategic

• Value

• Portray

• Idealistic

• Ideologies

• Organization Culture

• Dilemma

Efficiency is restricted to the present state whereas effectiveness

involves thinking long term

Effectiveness measures the degree to which a goal has been achieved

whereas Efficiency compares resources (costs) needed to achieve the

goal against what was actually achieved (benefits).

Effectiveness and Efficiency

Vision, Mission and strategy

“Performance without strategy is Function of luck; strategy without

performance is result of incompetence”

What is the benefits of using Vision and

Mission statements?

Learning by practice

Mission

Mission: in its simplest form the mission statement Describe the overall purpose of

the organization.

Defines the primary objectives. Its prime

function of internal – to define the key

measure or measures of the organization's

success.

Nissan: provides unique and

innovative automotive products

and services that deliver superior,

measurable values to all

stakeholders"

United Concrete Products

Mission

• Mission develop by senior management team and also

involvement of staff.

• When developing Mission statement we should take

consideration the following:

1. Product \ Service.

2. Market.

3. Value.

4. Public image.

Mission

Steps

Three steps in developing an effective mission

statement: craft it, communicate it, and

incorporate it into the business's environment

Craft a Mission

• The first thing an entrepreneur should do to write a mission statement is to gather a team.

• Creating a mission statement on your own is dangerous; use employees, managers, and even customers to help develop the statement.

• Next, you and your team must establish the needs and opportunities that your business has. which then becomes its primary purpose.

• how your company will meet these needs.

• describe the activities that your business participates in on a daily basis.

• discuss the company's values,

• Finally, combine all of these key elements together to create the perfect mission statement.

A mission statement should be a few sentences long that even people outside of the

industry would be able to understand.

Communicate it

1. Communicate It. In order to have an effective mission statement, it must

be communicated daily throughout the business.

2. Every employee should thoroughly understand the mission statement and

the individual role that they possess in making it a reality.

3. Communicate throughout training, or printing it on employee

newsletters.

Incorporate it

1. Incorporating your mission statement into the business

environment goes hand-in-hand with communicating it to employees.

2. The mission statement needs to be proactively integrated into systems

and processes that shape the company's culture (this includes goal-setting,

marketing plans, even hiring).

3. Encourage the consistency of the mission statement throughout the day

until it becomes a habit for all employees to abide by it.

Vision

• The vision statement set out where the

organization is seeking to be in the future, the

vision statement has become a motivational

tool.

• Vision statement are found highly idealistic

ideologies.

Human Rights Campaign: Equality for everyone.

San Diego Zoo: To become a world leader at connecting people to wildlife and

conservation.

Ford: To become the world's leading Consumer Company for automotive products

and services.

Nike: To be the number one athletic company in the world.

Vision

Organization Values

1. The principles you stand for personally - for example, integrity, innovation, respect, passion

2. The beliefs and attitudes you and your staff have in common in the workplace - how people should behave, the way managers should act, how work should be done, how staff should treat each other at work

3. Your organization's standards of behavior - what is acceptable business practice. From a customer viewpoint, values are the kind of service they can expect to get when they deal with your business.

Values: represent the core priorities in the organization’s culture, including

what drives members’ priorities and how they truly act in the organization

Business Dilemma

Organizational culture: is the behavior

of humans who are part of an organization

and the meanings that the people attach to

their actions. Culture includes the

organization values, visions, norms,

working language, systems, symbols,

beliefs and habits. And even thinking and

feeling. Organizational culture affects the

way people and groups interact with each

other, with clients.

Organization Culture

Societal Culture

“Who we are”

Organizational Culture

“The way we do things here”

Team Norms

What’s (un)acceptable; “This is

what we do”

Individual Personality

Values, beliefs, habits;

“Who I am”

Linking Objectives

The corporate ‘strategic’ plan

Departmental objectives

Team Goals/ Results /Objective/ to be achieved

Make a plan to achieve

objectives

Communicate the

objectives and plan to

the team

Put the plan into action

Provide feedback to

the team and

individual members

Assess and monitor

results

Supervise – walk the

job communicate,

delegate

Plan

Do Check

Act

Deming \ Shewhart cycle

William Edwards Deming

(October 14, 1900 –

December 20, 1993) was an

American statistician,

professor, author, lecturer.

External Reading and Exercise

1. Case study about Cocoa Cola

2. External Exercise framework of Value

3. Difference between Vision and Mission

Exercise Page 3

Conclusion

“Performance without strategy is Function

of luck; strategy without performance is

result of incompetence”

End of Section 1