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The Collaborative Performance
Management Model (CPMM)
Link to @Note 24
Key Attributes of the CPMM
“My Performance” Individual takes ownership for their own performance
“My Performance Guide” (manager/coach/leader) provides collaborative guidance and support
“My Performance Community” engaged and provide support, balance and 3600 Feedback
“SMART2 Goal & KPI Management” codified into the process & system to assure clarity, focus and precision on targets, measurements and records of progress
“Anywhere, Anytime, Any device, Performance Collaboration” Using digital conference and collaboration technology cloud based and App enabled.
“Compliant automated metrics, dashboard and record keeping” aligned and integrated
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“My Performance”
“You take control and manage your performance”
Life Goals
Work Goals
Career Goals
Leisure Goals
“Our System helps you succeed”
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SMART2 Goals & KPI’s • S
• Specific (Clear, Definitive &,Precise)
• Short (Brief & Concise)
• M • Measurable (Can be measured, a metric/target
applied)
• Meaningful (Symbolic, significant, relating to target value)
• A • Attainable (Can be achieved, realistic)
• Assigned (Owned, identified as responsible)
• R • Relevant (Related, pertinent, connected)
• Results based (Outcomes & Deliverables are clear)
• T • Time Bound (time associated with achievement)
• Traceable (connected, tracking, association record)
Unambiguous focus on
purpose
Relevant indicator of
progress
Owner confidence in
successful outcome
Visible output with
impact where intended
Contributes to top
goals in timeline
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“My Performance Detail”
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“My Performance Summary”
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Detail & Summary may be shared with Performance
Guide
Performance guide should have visibility on Overall
Goal & KPI performance , and can provide feedback
and support at a detail or overall level.
“My Performance Guide”
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“Collaborative Contribution”
Knowledge & Experience
Bigger picture in Org.
Access to Resources
“Which provides”
Aligned Goals & KPIs
Feedback and Support.
Development Resources
Understanding of
performance (Task,
Procedure, Relationships)
“My Performance Dashboard” for guide
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“My Performance Guide”
“Collaborative Contribution”
Knowledge & Experience
Bigger picture in Org.
Access to Resources
“Which provides”
Aligned Goals & KPIs
Feedback and Support.
Development Resources
Understanding of
performance (Task,
Procedure, Relationships)
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Key concerns of Performance Guide Do you
Meet your commitments to yourself, the organisation and community teams and members.
Deliver to performance standards for your tasks, activities and projects.
Comply with relevant processes and systems relating to your role and do you help improve these.
Improve your knowledge, skills, competencies and capabilities as indicated by your performance.
Established effective personal and/or professional relationships with members of your performance community.
Have a positive impact on community members and the organisation units you touch.
Understand your potential and, are you ambitions aligned with your potential and the organisations future needs.
Are you making a positive contribution to the environment and culture, Attitude, style, commitment, flexibility, creativity,.
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“My Performance Community”
“Collaborative Engagement”
Customers – Suppliers
Team – Colleagues
Stakeholders - Competitors
“Which provides”
Assurance Goals meet broader needs
Basis for performance measurement & SLAs
Balance in review & feedback.
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