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My presentation to Shape Security to hopefully help them as they grow the company
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Scaling the Culturecreating an environment of continuous improvement
mike d. kail
Netflix :: VP of IT Operations
@mdkail
Defining Cultural Values
“the desirable or preferred way of acting that is sustained or improved over time and governs actions and decisions”
● establish core cultural pillars
● communicate and set context
● continue to communicate
Improving versus Maintaining
● Goal should be to improve, not maintain, the culture
● A+ Players push each other to get better → Virtuous Cycle
● Requires diligent focus and communication
Key Attributes of Cultural Fit
intellectual curiosity judgement impact
Work/Life Balance (Integration)
● balance is unrealistic; too many inputs
● integration is much more achievable and reduces stress
● cloud + mobility enables integration
The Result