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Ever wish you could just snap your fingers and solve the issue of supplier and contractor management? Many people see the need for a contractor evaluation program, but face very real challenges in getting one up and running. Lack of time and resources, insufficient stakeholder support, or perhaps fear of failure can put plans on pause. Additionally, it’s easy for an organization to fall into the trap of a false sense of security when there are no problems. But the reality is that no organization is immune from problems and employing organizations will be held accountable for who they hire - including third-party contractors and suppliers. You can decide to do nothing and hope for the best, or you can be proactive. Where is your company? Where are you? And how do you take the next step? This presentation details the Supply Chain Accountability Ladder to help you evaluate where you are with contractor safety, choose where you want to be, and the steps needed to improve.
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SUPPLY CHAIN ACCOUNTABILITY LADDER Taking the next step: Implementing a contractor prequalification program
PAT CUNNINGHAM Director, Safety & Audit Services WEBINAR April 24, 2014
The Safety Guy
‖ Who is Pat Cunningham? Masters, Occupational Health & Safety Management
Delegate to National Safety Council
VPPPA, Education Committee
Career safety professional
Loves sharing best practices
Wants to give you useful information that benefits your business and improves workplace safety for everyone.
Pat Cunningham, MS Director, Safety & Auditing Services
‖ Client & Supplier Partnership – starts with Prequalification
Communicating business requirements & meshing cultures
Regulatory obligations
3-Step action plan
Adaptation of the ‘Accountability Ladder’
- Work through each rung of the ladder
- State of mind
- Activities
Questions
Agenda
Shared Accountability
‖ OSHA Standards
Process Safety
Hazardous Materials
Permit-required Confined Spaces
Control of Hazardous Energy, LOTO
Welding, Cutting, Brazing (fire prevention)
Special Industries – Grain handling
Hazard communication
OSHA Standards
“It’s not my personal or departmental responsibility.”
“I don’t have the time.”
“It’s someone else’s problem.”
“Someone else will figure it out.”
“What problem?”
“We do have a deficiency.”
“I’m part of a committee that’s working on it.”
“I am compiling a list of possible solutions.”
Supply Chain Accountability
‖ Evaluate where
you are on the ladder STEP 1
Action Plan
‖ Choose where
you want to be
STEP 2
Action Plan
z
‖ Act! Pull together as a
team and execute a plan
STEP 3
Action Plan
Ladder of Accountability
Ladder of Accountability
‖ Universal elements
1. There is a constant need for information
Ladder of Accountability
‖ Universal elements
2. Accountability for information (motivation)
- External accountability
Punitive/Reactionary
- Internal accountability
Discretionary/Proactive
Accountable Behaviors Things that happen
because of you.
Victim Behaviors Things that happen
to you.
Let’s Climb
Unaware or Unconscious
‖ “What problem?”
Blame Others
‖ “I know we have no contractor evaluation program, but that’s someone else’s problem.”
Personal Excuses
‖ “If I bring it up, I might be held responsible for fixing it.”
I Can’t
‖ “I don’t have time.”
Wait and Hope
‖ “Someone else will address the problem before something goes wrong.”
Accountable Behaviors
Things that happen because of you.
Keep Climbing
Acknowledge Reality
‖ “Nobody else is going to fix the problem, I need to commit to making things right”
‖ Acknowledge Reality - Actions
Acknowledge internal deficiencies & company liabilities
Self-study - outline the problem
Benchmark with industry colleagues
Review available literature, regulatory & industry
Embrace It!
‖ “I’ll need to research the issues and perform a gap analysis.”
‖ Embrace It! - Actions
Identify internal stakeholders
Solicit support for an internal stakeholder evaluation committee
Hold first committee meeting, outline the gaps and mission of the committee
Storming, norming, forming & performing: Divide the mission into manageable pieces, assign responsibilities
Find Solutions
‖ “I (we) will find solutions to close any gaps.”
‖ Find Solutions - Actions
Conduct a detailed problem analysis & construct viable options
Develop a communication plan to “Socialize” the need for change, and build support for change
Determine what will be done internally and what will be outsourced
Identification of stakeholders required resources
Obtain approvals
Make it Happen
Let’s do this!
‖ Make it Happen - Actions
‖ Don’t stand on the top rung of a ladder & don’t go it alone!
‖ Policy, protocols, employee training, supplier training, internal and external resources, repository for supplier data, verification of supplier data, develop metrics, set an incremental project timeline, auditing & establish a culture of continuous process improvement
Review - Action Plan
‖ Three steps to move up the ladder
1. Evaluate where you are on the ladder
2. Choose where you want to be
3. Act! Pull together as a team and execute a plan
Review – Action Plan
Closing comments
Become to others, “The ____ Guy or Gal“
Respect for all workers & create win-win situations
Leave a positive legacy
Contact Info
‖ Pat Cunningham, MS
Director, Safety & Auditing Services
Direct: 651.724.0434
www.browz.com
