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TESTING MANAGER
About us
Zuzanna Gościcka-Miotk
Michał Miotk
WHAT DOES IT MEAN?
Testing if manager is…
• patient
• helpful
• managing the system
• listening to you
Manager is…
• executing some tests
• doing some (test)
experiments
http://miamibeachhigh.schoolwires.com/Page/3313
LET’S REMOVE „TESTING” What’s left?
a manager!
BUT… Do we really need managers?
What to expect?
• how it got started
• complex teams
• managing complex systems
• delegation culture
• shared responsibility
• distributed control
• role of a manager
https://i.kinja-img.com/gawker-media/image/upload/17ffadqjxa3szjpg.jpg
http://www.boeing.com/commercial/747/
Did you know?
• A Boing 747-800
wingspan is longer
than the Wright
brothers’ first flight
• Wright brothers’ first
flight could have
taken place inside of
Boing 747-800 hump
My history…
• software production department
• flight planning system
• small teams
• developers only
Testing & testers for the first time
• briliant cooperation
• absolutely no problems
Reality
• a few testers
• a lot of questions about obvious things
• iritating
• testing my patience
• only simple tests (expected highly sophisticated)
What has changed?
What has changed…
• better quality
• more complicated tests
• automation
• increase of teams
• more and more complex system
• change of organization…
TESTERS JOINED… … the teams…
… CHALLENGE • know about their needs
• understand them
Opportunities
• closer cooperation
• better communication
• integration
Threats
• testers’ good practices will be lost
• decrease of knowledge share
• no meetings
• isolation
• self-development
Result of this experiment?
Opportunities Threats
none came true all came true
HOW COME?
Manage the system,
not the people
BUT… Do we really need managers?
http://cdn.wonderfulengineering.com/wp-content/uploads/2014/06/gear-wallpaper-12.jpg
With a complex system,
there is no such thing
as central control. J. Appelo, #Workout
Software production
is complex too!
Quiz
Yes, it’s Henry Ford and
his famous Ford T!
htt
ps:/
/en
.wik
ipe
dia
.org
/wik
i/H
en
ry_
Fo
rd
https://en.wikipedia.org/wiki/Ford_Model_T
TRADITIONAL
MANAGEMENT So called „command & control”
Command & control
Command & control
Command & control
BUT DOES IT WORK? Sadly, yes.
IS THERE A BETTER WAY? Yes, there is!
Delegation culture
Delegation culture
Delegation culture
THAT’S JUST A MODEL Examples!
Decide & delegate
1. Decide
or
2. Delegate
THE 7 LEVELS OF
DELEGATION [J. Appelo, Management 3.0]
The 7 levels of delegation
1. Tell
2. Sell
3. Consult
4. Agree
5. Advise
6. Inquire
7. Delegate
why? symmetrical
What can be delegated
• not too concrete…
• not too general…
CHALLENGE Find the right balance!
WHO CAN „DELEGATE”? Everybody!
BUT… Do we really need managers?
Everybody should feel
responsible for management.
Q&A Thank You!