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MAKING OF AN E-TEAM
VIVEK HATTANGADI
Building an E-TEAM 2
An E-TEAM is a FULLY ENGAGED TEAM
Vivek Hattangadi
Building an E-TEAM 3
Engagement
Has many meanings Vivek Hattangadi
Building an E-TEAM 4
Ask a few questions
• Personally and emotionally bound to the organization?• Take pride in recommending to other people?• Feel a close attachment to organization?
Vivek Hattangadi
Building an E-TEAM 5
Three steps to build an E-TEAM
• Trust people • Value people • Build a team
Vivek Hattangadi
Building an E-TEAM 6
Trust people
Listen with RESPECT
Display competence and proficiency
Vivek Hattangadi
Building an E-TEAM 7
Trust people Care for People
Look after their interests
PYGMALION-GALATEA EffectHave high expectations
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Building an E-TEAM 8
Trust people
Vivek Hattangadi
Building an E-TEAM 9
Trust people
Vivek Hattangadi
Building an E-TEAM 10
Value people Give Constructive Feedback
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11
Value people Apply the Principles of Servant Leadership
The King [the leader, the VP/CEO in pharma] shall consider as good, not what pleases himself but what pleases his subjects [The field staff – medical representatives]
The king [the leader, the VP/CEO in pharma] is a paid servant and enjoys the resources of the state together with the people
Chanakya interpreted for pharma
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Building an E-TEAM 12
Value people Take genuine interest in your peoples interests
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Building an E-TEAM 13
Build a team Understand what is not being said
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Building an E-TEAM 14
Build a team Build trust and cooperation amongst team members
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Building an E-TEAM 15
Build a team
Show respect
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Building an E-TEAM 16
Build a team Man is a social animal. Encourage social interaction amongst team members.
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Building an E-TEAM 17
Build a team Spend time with team members outside work, informally
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Building an E-TEAM 18
That’s about the E-Team
Now something more!
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Building an E-TEAM 19
Edition III of the only book on pharma brand management in Asia and Africa
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Building an E-TEAM 20
A book for First-Line Leaders of the Pharma IndustryHas autobiographical sketches of four pharma personalities who rose
from medical representatives to CEOs / MDs
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Building an E-TEAM 21
Total Communication The DNA of Effective Communication
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Building an E-TEAM 22Vivek Hattangadi
Building an E-TEAM 23
Thank you!
Vivek Hattangadi [email protected] / [email protected]
www.theenablers.org
Vivek Hattangadi
