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Innovative Leadership Boot Camp:
Idea Management
Sno-Isle & Idea Management
• 92% of our employees are participating in IdeaScale(our idea management software platform)
• 25% have submitted and idea.
• 70% have agreed/disagreed with an idea.
Statistics as of March 31, 2015
By the end of this session you will…
• Know what idea management is and how it relates to innovation
• Have some ideas about how to implement idea management
• Be able to share the value of strategy in idea management
• Have examples of tools to empower staff in innovation.
IDEAS ARE IMPORTANT!
Activity: Round One
Write down an idea you have.
Consider what goal is achieved or what issue is resolved with its fruition.
Be spontaneous!
What is Innovation?1.The introduction of something new.
2.A new idea, method, or device.
What makes an organization innovative?
What is IdeaManagement?Idea management is a structured process of generating, capturing, discussing and improving, organizing, evaluating and prioritizing valuable insight or alternative thinking that would otherwise not have emerged through normal processes.
Essentially: Collect ideas.
Evaluate ideas.
Select a subset of ideas for implementation.
Structure that:
Models of Managing Innovation
Dedicated Digital Labs
CEO/Top Management
Cross-functional Group
Models of Managing Innovation
Champions No one in charge
Dynamic Duo
What did Sno-Isle Libraries do?
Requirements Analysis
Market Evaluation
Strategic Plan
Implementation
Month 1-2: Management engaged & evaluate/refine.
Month 2-5: Peer review team recruitment & evaluate/refine.
Month 2-3: Pilot locations & evaluate/refine.
Month 4-5: Expand pilot locations & evaluate/refine.
Month 6: Anticlimactic “Live!”
Months 7-13: Continuous process improvement
Year Two: Elevate the Quality of the Content
Activity: Round TwoBe vulnerable! Share your idea with a partner for two minutes.
Listen objectively before providing feedback.
Switch and have your partner share his or her idea for another two minutes.
SNO-ISLE IDEAS IN ACTIONAsheley Bryson
NOT SELECTED –A REJECTION LESSON
Growing Heirloom Seed
Library Beds
EXAMPLE 1:
NOT SELECTED – OUT OF SCOPE
Sno-Isle Libraries Applies for Washington State Quality Award
EXAMPLE 2:
NOT SELECTED -LIMITED BY CAPACITY
Audio & Video of Author Events EXAMPLE 3:
IMPLEMENTED!
Refunds for Lost Items Due to Staff Error
EXAMPLE 4:
Idea Round-Up To Date (as of April 3):
• In Idea Team (peer) Review = 7 ideas
• In Operational Manager Review = 20 ideas
• In Strategic Review = 12 ideas
• Not Selected = 119 ideas
• Selected/In Progress = 22 ideas
• Implemented = 51 ideas
Lessons Learned
Map It(version12.6)
"Communities need order to thrive and cooperate since where there is chaos and disorder there is distrust and withdrawal.“
-David Brooks, Syndicated Columnist
Brooks, D. (2014, September 27). How to Create Order Like Creative People. Retrieved October 14, 2014. http://seattletimes.com/html/opinion/2024637549_davidbrookscolumnobamadiscipline28xml.html
YOUR IDEAS ARE IMPORTANT!
Activity: Round Three
Why is your idea important to your organization?
Is it within the scope of your leadership’s strategy?
Share with the group!
Sources:
• Brandel, Mary. "How to Wrangle Innovation. (Cover Story)." Computerworld 47.10 (2013): 16-22. Academic Search Premier. Web. 9 Mar. 2015.
• Lamont, Judith. "Idea Management: Everyone's An Innovator." KM World 13.10 (2004): 14-26. Academic Search Premier. Web. 9 Mar. 2015.
• Huwe, Terence K. "Creating the Conditions for Innovation." Computers in Libraries 34.6 (2014): 16-18. Academic Search Premier. Web. 9 Mar. 2015.
• Satell, Greg. “How to Manage Innovation.” Opinion. Forbes, 7 March, 2013. Web. 9 Mar. 2015. http://www.forbes.com/sites/gregsatell/2013/03/07/how-to-manage-innovation-2/
• Mackinnon, Lauchlan. “How to Choose an Idea Management System: Follow The ‘Why-What-What-Which”. Idea Management. Idea Management Systems, 20 October, 2010. Web. 9 Mar. 2015. http://www.ideamanagementsystems.com/2010/10/how-to-choose-idea-management-system.html
• Deschampes, Jean-Phillipe. “9 Different Models in Use for Innovation Governance”. Innovation solutions. Innovation Management, 8 May, 2013. Web. 9 Mar. 2015. http://www.innovationmanagement.se/2013/05/08/9-different-models-in-use-for-innovation-governance/
• Matthews, Brian. Think Like a Startup: A white paper to inspire library entrepreneurialism. VirginiaTech, 2012. Web. 9 Mar. 2015. https://vtechworks.lib.vt.edu/handle/10919/18649
Q & AChrista Werle, Public Services Project Manager
Service Center, Sno-Isle Libraries
360-651-7160
Asheley Bryson, Branch Manager
Darrington Library, Sno-Isle Libraries
360-436-1600
Innovative Leadership Boot Camp
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