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© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
2016 Automotive ReportAdobe Digital Insights
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Methodology
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Data from different Adobe Marketing Cloud solutions:
Adobe Analytics
Adobe Social
Based on analysis of aggregated and anonymous data running through Adobe Marketing Cloud
Analysis includes: 11+ billion visits from the top dealerships and car information websites from January 2014 through
September 2016 57+ million social mentions from October 2015 to October 2016
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Key Insights
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1. Rumors of ridesharing killing the automotive markets have been exaggerated2. Self-driving cars face an uphill battle, and Tesla remains behind more traditional vehicles3. Ford F-150 takes the crown for ADI Automobile of the Year.4. Consumers turning to information sites over dealerships
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
1 / Ridesharing Is Not Killing the Automotive Market
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Expectation: Decreasing interest in sedans in cities where ridesharing is common
Reality: NY: +58% sedan visit growth since 2014 LA: +19% sedan visit growth since 2014
• SUV/truck growth is booming in both NY & LA (+29% and +63% respectively)
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
1 / Ridesharing Is Not Killing The Automotive Market
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What about less urban environments?
In Denver: Sedan and sport/luxury cars are holding steady SUV/trucks are growing at 45% since January 2014
Excitement has increased for Uber and Lyft: Combined social media mentions have increased
+350% YoY Lyft dominated social buzz this summer
• “Undercover Lyft” series: landed a slew of viralvideos
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
2 / Self-Driving Cars Face an Uphill Battle
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While the prospects of self-driving cars are exciting, crashes have a drastic impact on consumer sentiment
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
2 / Self-Driving Cars Face an Uphill Battle
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Despite the hype around Tesla, it has a long road ahead Tesla garners plenty of social buzz: mentions are up 150% since October 2014
Tesla sentiment is low compared to other high end models, and doesn’t make the top 10 most researchedmodels
Social Sentiment By Model(US, Apr-Sept 2016)
POSITIVE
Volvo S90
Mercedes S Class
Porsche Boxster
Model X
Model 3
Model S
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
5 / ADI Automobile of the Year
8
1st
Ford F-150
Based on social mentions, social sentiment & online visits
Audi A4
2nd 3rd
Honda Civic
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
/ Consumers Turning to Information Sites vs. Dealerships
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Consumers opt to compare options via information sites Traffic to automotive research has increased 12% YoY Dealerships have seen a 2% decrease
With less visits to dealerships, Build&Price usage is also down 6% (since Jan 2015) Desktop usage: Decreased 10% Smartphone usage: Increased 48%
• Yet only 12% of Build&Price starts come from smartphones
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.