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3
More than a CRM
Our TeamYoung professionals with great
experience in the relational marketing field.
ServicesOur Core business is the CRM, with different services offering global and tailored attention
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TechnologyCustom development and own
innovation that, along with Microsoft, bind to offer your
company the best technology
ProductsAt the forefront of technology, with a team of developers who have devised a solution for every need.
ClientsMore than 300 brands throughout
our history guarantee us.
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Artyco Customer Database Marketing
ArtycocrmRelational Marketing and Social CRM
@artycocrm
Welcome
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“Success is the sum of small efforts”
ARTYCO in figures
20Years of experience.
100Employees, our best investment.
10.000Successful actions and campaigns.
300Clients, who contribute their confidence.
20years
100employees
10.000actions
300clients
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The perfect combination for your business strategy
This is what we are
Social CRMThe evolution of
communication with the customer, in the current environment of Social
Networks
Results97% of our clients would
recommend us as a relational Marketing
company
InnovationEach project created,
designed and developed with the latest
technology, constantly evolving
FlexibilityNo matter how big or
small your company is, we adapt our strategy
to it and to your challenges.
Integrated MarketingThe perfect
combination of actions and strategies, with a
360º view.
StrategyTogether we design the
Action Plan for your acquisition and loyalty
campaigns
Qualified and Experienced TeamYoung professionals
with different profiles that form an
experienced and valuable team.
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Tailored Services that we offer
Social CRM Digital MarketingCRM Customer Intelligence
Customer Services
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First, our clients
CRM
Anticipate customer needs is only possible if you know your clients’ requirements.The CRM allows you to unify and centralize all target valuable information in an easy and organized way, in order to extract the necessary data and optimize the actions of Advertising, Communication and Marketing.Our CRM is more than software and more than technology; it´s our way to satisfy our customers.
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Implementation Maintenance Use ConsultancyForget about high costs,
you can have a CRM installed in your company
for less than you think, and totally integrated with your existing one!
We are the support for the CRM’s evolution,
under quality and safety standards
We work together at each step, with a qualified
multidisciplinary team that works behind
managing your campaigns.
We tailor your CRM strategy to new industry trends, at the forefront of
technology.
First, our clients
CRM
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The evolution in customer communication
Social CRM
Only innovation in all the Marketing processes allows you to grow simultaneously with your client.Adapt our business strategy to our client’s needs is the great challenge offered by the Social CRM, strengthening the relationship with him through all marketing channels and benefit from the new technologies, to reach engagement and generate genuine fans of the brand.
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Clients and Society demand a change
Why should I change?
New CRM implementation CRM socially-adaptedTogether we can create a social CRM from scratch, that complements your database with new information from new media and formats where our target moves.
If you already have a solid CRM, you are one step closer to making
it social.Optimize your database with data
that the new technologies place at our disposal.
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All actions focused on the client
Digital Marketing and Online Strategy
The first step for a Marketing Plan is the design and implementation of a strong strategy that includes all actions to be performed in order to achieve goals.We are experts in designing and implementing Acquisition and Customer Loyalty strategies on digital media.
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A perfect way to develop Acquisition and Customer
Loyalty strategies
Email and Mobile MarketingWebDesign and development
of a functional and navigable web,
positioned in search engines and responsive to the need of capturing
leads.
@
Inbound MarketingAs a strategy that
complements the brand awareness and online
positioning.
abc
E-CommerceIn addition to customer acquisition, it is perfect for cross-selling and the research and analysis of
the buyer ‘s behavior
Social NetworksAs a path of
communication to enhance the relationship
with the client
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Knowing your clients, key for success
Customer Intelligence
Customer intelligence is supported on the latest and most current technology, with a marketing approach that allows you to extract exactly the data needed.Knowing habits and consumption behavior of the customer provides the necessary knowledge to reach and to offer customized solutions
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Knowing your client’s needs, to offer them what they want
Customer Intelligence
Customer Analytics Customer ValueSocial Customer Intelligence360º Vision of the client
to identify needs and satisfy them
To improve customer segmentation and
optimize campaigns
In order to build a Social CRM strategy
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Customized Global Attention
Customer Services
Get closer to the customer through better channels adapted to their needs and interests.Having a brand that is always close the other side and offering a customized, pampered and careful attention to offer just what you demand and even anticipate the needs.
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Present in all stages
Customers´ journey
EngagementClient
TransactionLeads
QualificationListen to Client’s needs
Leads Qualification
Website Monitoring
LeadHunting
Multichannel Attention
Cross sellingUp selling
Customer Satisfaction
Research
Help-deskAcquisition Campaigns
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Only through innovation, evolution is achieved
Technology
Custom DevelopmentsMicrosoft Products ARTYCO ProductsCRM, Social CRM and
Digital MarketingFor an efficient client
management and easy accessible information
processing
Products designed to improve customer
strategy
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CRM DIALOGUE
Artyco’s CRM, conceived and designed with a clear customer focus, has a flexible and customizable tool for Manage Leads and Customers Databases.
The Evolution is the Social CRM platform, complementing the tool with useful information gained from social networks and new media Web 2.0.
Customer knowledge is the foundation of our business, and with CRM DIALOGUE, this knowledge is accessible to any company, regardless of the sizes.
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DIALOGUE API
An Application Programming Interface (API) for Social CRM services.Synchronization (Contacts, Calendars, Documents)
Data Quality (Standardization, geo-referencing, nurturing)Shipments (Emailing, SMS, Tweet)
Reports and web analytics (Dashboards, Graphs, Maps,)Social media (social networking integration, work-flow approvals, automated responses,
mentions)
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LEAD HUNTING
The Internet is full of users who expose their opinions, wishes, demands and their buying habits on a daily basis. Thousands of comments and trends are set on the
Internet.
We take advantage identifying potential Leads and offer them commercial products that meet their demands.
The Leads hunter identifies potential customers on the Internet in order to offer them products or services that meet their requirements.
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LIDERAMAIL
LideraMail is the Email and SMS platform that ARTYCO provides to your company.
Optimized with Social Media Campaign Management, LideraMail is the solution to the management of all types of communications in a quick and effective way; optimizing
time and resources.
In some versions, the evolution towards a mini CRM enables the unification of customer information and communications
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LEAD ON SITE
The user’s behavior on the Internet can easily be monitored thanks to LEAD ON SITE, which allows you to identify web browsing performance parameters.
The tool allows you to interact with the user online and receive immediate feedback.Communication with users exceeds the limits of immediacy.