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Building Consumer Confidence in the Age of Data A Brief Introduction Madeline Ross | @madelinekbr

Building consumer confidence in the age of data

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Page 1: Building consumer confidence in the age of data

Building Consumer Confidence

in the Age of DataA Brief Introduction

Madeline Ross | @madelinekbr

Page 2: Building consumer confidence in the age of data

Data is everywhere.

“Big data is the foundation of all megatrends that are happening

today, from social to mobile to cloud to gaming.” - Chris Lynch, Vertical

Systems

“Information is the oil of the 21st century, and analytics is the engine.”

- Peter Sondergaard, Gartner Research

“Errors using inadequate data are much less than using no data at all.”

- Charles Babbage

The big data market is projected to top $84B in 2026.

-Wikibon

It’s estimated that by 2020, there will be 450 billion business transactions

on the Internet each day. - IDC

Aroound 2.5 quintillion bytes of data are created every day. - IBM

Page 3: Building consumer confidence in the age of data

Individuals are increasingly concerned about who is collecting their data and what is being done

with it.

Page 4: Building consumer confidence in the age of data

Location data is especially valuable for companies…

and especially sensitive for individuals.

Page 5: Building consumer confidence in the age of data

How can you address privacy concerns about your company’s use of data?

Page 6: Building consumer confidence in the age of data

This session will cover:

Page 7: Building consumer confidence in the age of data

Why privacy matters and how privacy protection can be a differentiator.

EXORCISING THE GHOST OF BIG BROTHER

Page 8: Building consumer confidence in the age of data

The most common triggers for individual discomfort and loss of trust.

WHERE ARE YOU LOSING TRUST?

Page 9: Building consumer confidence in the age of data

How product and marketing teams can work together to build consumer trust.

PRIVACY BY DESIGN

Page 10: Building consumer confidence in the age of data

How companies have incorporated privacy protection into their brand identity.

CASE STUDIES

Madeline Ross | @madelinekbr