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Copyright © 2016 Sentient Technologies LLC. All rights reserved. Copyright © 2016 Sentient Technologies LLC. All rights reserved. Copyright © 2016 Sentient Technologies LLC. All rights reserved. Peep Laja FOUNDER The New World of AI-Based Testing WEBINAR Jonathan Epstein CHIEF MARKETING OFFICER

Changing the Game: Always On Testing with Artificial Intelligence

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Page 1: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Peep LajaFOUNDER

The New World of AI-Based Testing

WEBINAR

Jonathan EpsteinCHIEF MARKETING OFFICER

Page 2: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.

• What are artificial intelligence and evolutionary computation?

• How Sentient Ascend™ automates your CRO efforts

• How Sentient Ascend is able to get results faster using AI

• Results and case studies from Sentient Ascend customers

• Q&A with Peep Laja

Agenda

Page 3: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Artificial Intelligence and Evolutionary Computation

Page 4: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

• A field of computer science focused on building “intelligent” machines

• An ideal “intelligent” machine

• Perceives its environment

• Takes actions that maximize its success against some goal

• Learns from the results of prior actions and adapts

• AI is all around you already!

• Siri, Waze, Airline pricing

• Is it smarter than me?

• Depends on what you mean by smart. But it is a lot faster.

What is Artificial Intelligence?

Page 5: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

AI comes in many shapes and forms…

…each of which excels at solving certain classes of problems.

DEEP LEARNING EVOLUTIONARY ALGORITHMS

NEURO-EVOLUTION

BAYESIAN

Page 6: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Evolution: A Proven Efficient Design System

Page 7: Changing the Game: Always On Testing with Artificial Intelligence

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FITNESSWhat makes one candidate (website, trading strategy, animal) more viable than another?

COMBINATIONBy combining successful candidates, you can achieve greater fitness, and also prune out bad attributes.

MUTATIONAn element of randomness helps discover new successful combinations and ensures you find the best solution—not just a good one.

The 3 Core Principles of Evolutionary Algorithms: AI Based on Natural Selection

Page 8: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.

How Sentient Ascend™

Automates Your CRO Efforts

Page 9: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Ideas In, Results Out

Develop Hypotheses and How to Test Them

Enter Test Variants

into Ascend

QA Ascend Automated

Evolutionary Testing

Review Results

Deploy Winner

Page 10: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Demo: Setting Up a Test in Sentient Ascend

Page 11: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

After the operator inputs the various test hypotheses, Ascend tests a first generation – each individual change is measured against the goal…

Each box represents a designEach letter represents a hypothesis

Ascend Applies Evolutionary Principles to CRO

Page 12: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

How Sentient Ascend Works

+ 0 - + - + 0 + +

…and determines which ones have good “genetic material.”

Page 13: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

How Sentient Ascend Works

The system then combines the successful candidates into a new generation to test…

Page 14: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

How Sentient Ascend Works

…and again selects the winners in that population.

Page 15: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

How Sentient Ascend Works

The breeding continues, with mutations to ensure we explore all corners.

Page 16: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

How Sentient Ascend Works

Within 4 generations you see massive impact; by 8 to 10 generations Ascend converges on the winning design

Page 17: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Faster Results with Sentient Ascend™

Page 18: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

The New Era of Massively Multivariate Testing

• Test dozens of site improvements at once

• Determine the best combination of those changes to achieve your growth goals

• Evolutionary algorithms can determine the best performer from 1 million designs while only testing 500–600 of them, in generations of 20–40 candidates at a time

Page 19: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Always-On, Continuous OptimizationAscend always tests in the background and adapts your site presentation to provide the best results if your audience changes for any reason.

Page 20: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Results & Case Studies

Page 21: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Ascend Customer Successes160Test combinations

4Funnel pages tested

38.4% Increase in conversions (best design)

Goal: Increase checkout conversion rate

90% Increase in conversions (best design)

21.5% Cumulative lift across all pages

1,152 Test combinationsGoal: Increase checkout

conversion rate

48% Increase in conversions (best design)

11% Cumulative lift across all pages

380,000 Test combinationsGoal: Increase lead-form

submits

Page 22: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Q&A with Peep LajaRanked Most Influential CRO Expert in the World by PPC Hero

Page 23: Changing the Game: Always On Testing with Artificial Intelligence

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.

Thank you!LEARN MORE

[email protected]

sentient.ai/[email protected]