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DATA & AUTOMATION DRIVE THE FUTURE OF ALL MARKETING COMMUNICATIONS PRESENTATIONBY Matthew Butlein, CEO, Freshpair Max Bennett, Co-Founder & VP of Product, Bluecore

Data & Automation Drive the Future of All Marketing Communications at Freshpair

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Page 1: Data & Automation Drive the Future of All Marketing Communications at Freshpair

DATA & AUTOMATION DRIVE THE FUTURE OF ALL MARKETING COMMUNICATIONS

PRESENTATION BY

Matthew Butlein, CEO, Freshpair Max Bennett, Co-Founder & VP of Product, Bluecore

Page 2: Data & Automation Drive the Future of All Marketing Communications at Freshpair

…And you think YOUR customers are unique?

Page 3: Data & Automation Drive the Future of All Marketing Communications at Freshpair
Page 4: Data & Automation Drive the Future of All Marketing Communications at Freshpair

I DON’T KNOW MY CUSTOMERs. I JUST THINK I DO.

Page 5: Data & Automation Drive the Future of All Marketing Communications at Freshpair

From Waterfall to Agile

Value delivered

Waterfall development Agile development

Risk of failure

Page 6: Data & Automation Drive the Future of All Marketing Communications at Freshpair

challenges

01 02 03

Technology Profit & Loss Strategy

Page 7: Data & Automation Drive the Future of All Marketing Communications at Freshpair

here’s How

01 02 03

Simple Integration

Leverage Your Existing Team

Start with Basic Segmentation

Page 8: Data & Automation Drive the Future of All Marketing Communications at Freshpair

Email Trigger Program: Getting StartedCategory/Search

AbandonmentProduct

Abandonment Abandoned Cart

Still Interested in the Body Wrap? Forget Something?We found what you were looking for.

avg RPE

$0.77 *Benchmark Statistics

Across Bluecore Clients

Page 9: Data & Automation Drive the Future of All Marketing Communications at Freshpair

Email Trigger Program: Getting StartedCategory/Search

AbandonmentProduct

Abandonment Abandoned Cart

Still Interested in the Body Wrap? Forget Something?We found what you were looking for.

avg RPE

$1.66 *Benchmark Statistics

Across Bluecore Clients

Page 10: Data & Automation Drive the Future of All Marketing Communications at Freshpair

Email Trigger Program: Getting StartedCategory/Search

AbandonmentProduct

Abandonment Abandoned Cart

Still Interested in the Body Wrap? Forget Something?We found what you were looking for.

avg RPE

$3.98 *Benchmark Statistics

Across Bluecore Clients

Page 11: Data & Automation Drive the Future of All Marketing Communications at Freshpair

email trigger program: going further

New Price Drop!

Shows new and old pricing

Benchmark Average RPE on Price Decrease Trigger

$1.77

Page 12: Data & Automation Drive the Future of All Marketing Communications at Freshpair

Email Trigger Program: going even Further

1

Benchmark Averages Post Purchase

$0.50 RPE 43.35% Open Rate

23

Page 13: Data & Automation Drive the Future of All Marketing Communications at Freshpair

AudiencesThe future

Page 14: Data & Automation Drive the Future of All Marketing Communications at Freshpair

Behavioral Audiences

Page 15: Data & Automation Drive the Future of All Marketing Communications at Freshpair

Predictive Audiences

Page 16: Data & Automation Drive the Future of All Marketing Communications at Freshpair

Who are your most valuable customers? Which of your loyal customers are fading away? Who is a full price buyer that doesn’t need a discount? Which new customers show potential of being high value? Who is about to unsubscribe?

Page 17: Data & Automation Drive the Future of All Marketing Communications at Freshpair
Page 18: Data & Automation Drive the Future of All Marketing Communications at Freshpair

Thank You