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www.urja.com © Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja. DIGITAL MARKETING & STRATEGIES

Email Marketing in 2016

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Page 1: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

DIGITAL MARKETING&STRATEGIES

Page 2: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Why Digital Marketing?

Page 3: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Why Digital Marketing?

10 million ecommerce shoppers

On an avg. 3 social media platforms

90% use multiple devices

400 million consumersand Ever-growing Customer Touchpoints

Page 4: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Why Digital Marketing?

Content Driving Community & vice versa

Youtube views up 10 times in 5 yrs

5 bn views

Whatsapp users up 3 times in 1 yr

70 mn users

Page 5: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Why Digital Marketing?The Benefits

Economical and Efficient use of Adspends

Interactive, Real-time

Trending

www – no physical limits

Easy to analyse and control

Page 6: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Digital MarketingWhat is it all about…

SEM

MOBILE

SEO DISPLAY

SOCIALEMAILVIDEO

Page 7: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Emailers

Page 8: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

SEM/SEO

Page 9: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Display Ads

Page 10: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Page 11: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Social Media

Page 12: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Content MarketingNewsletters/ Blogs

Page 13: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Videos & Podcasts

Page 14: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

SO HOW DO THEY

COMPARE?Creative possibilities

Uses of channel

Returns

Capabilities – Targeting

Payback period

Campaign v/s persistence

Page 15: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Email!The Grand Daddy of Digital Marketing

Emails make reach, response, conversions & ROI PREDICTABLE

Maximizes business with minimum effort!

Page 16: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Email delivers thehighest ROI for marketers

Page 17: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

The 2nd biggest acquisition channel, right behind organic search

Aggressive Email Marketingby Flipkart

Page 18: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

40 times more effective at acquiring new customers than Facebook/Twitter

Page 19: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Email Even on mobile!

Open rates on mobile has grown to over 40% in last 5 years

Page 20: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

A/B testing of emails helpimprove conversion by 49%

Page 21: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

What type of Emails can you send?

Page 22: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Email Types – Based on purpose

Product LaunchAcquisitionPromotions/OffersCustomer Onboarding ProgramOnline ActivationChannel MigrationMultiwave ProgramNewslettersSeasonal/ Occasion MailersReminders

Page 23: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Product Launches

Teaser Revealer

Page 24: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Promotions

Page 25: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Customer Onboarding

Page 26: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Activation Campaign

Page 27: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Activation Campaign

Page 28: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Miss You!

Page 29: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Occasion Mailer

Page 30: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Newsletters

Page 31: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Advanced Email Marketing

Page 32: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

The 4 building blocks

Page 33: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Segmentation / Targeting

Page 34: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

The right Message, to the right Person, at the right Time, with the right Frequency.

Customer Centricity

Identify the Need(Analytics)

Communicate the Offer (Campaigns)

Event Triggers

Behavioral Segments

Propensity scorecards

Need Analysis

RelevantRecommendation

The Right Offer

through the Right Channel

at the Right Time

Great! But does it really work?

Page 35: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Segmented campaigns drive a 760% increase in revenue

+760%

Page 36: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Personalisation (name) increases open rates by 26%

Page 37: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Urja’s secret recipe! Making emails work

Page 38: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Look Beautiful For Less! Shop now - Save on Cosmetics!Subject lines: Curiosity, Urgency, Relevance, Value,

Emotion

Be Relevant or be deleted:

Know the TG, give them what they care about

Page 39: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Copy: Written with an aim to convert them to click

through

Design:Use of Directional Design

Cues. Minimise distractions

CTA:Specific to next action.

E.g. Add to Basket vis-à-vis

Buy Now

Page 40: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

How we optimize emails

Rich Email calendar

Relevant Programs & Sharp Messaging strategy

Multi wave email campaigns

Impactful Creatives

Intelligent and Deeper Segmentation

Cross and Up-sell to reach deeper pockets

Page 41: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

The Parameters:- Intent and Behaviour

• The delivered• The opens• The clicks – against the links• The transactions• The value of the transactions

How we measure effectiveness

Page 42: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

What’s Trending?Simple Responsive design that works across devices

More animation

Quirky communication

Video embedded emails

Greater customization

Predictive intelligence - applying propensity to generate response

Increase in pop-up boxes to collect leads

Using Social Media to grow email list

Real-time, location-specific emails

Page 43: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Simple Responsive design that works across devices

Page 44: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

More animation

Page 45: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Quirky communication

Page 46: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Greater customization

Page 47: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Predictive intelligence - applying propensity to generate response

Page 48: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Propensity Score

Random Database

Targeted Emailers

Social Media Inputs

Trigger Based

Behavioural Data

Are you there yet?

Page 49: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

What’s the takeaway?

Stop guessing, assuming.Explore the next digital marketing.

Experience the Power.

Take home results!

Page 50: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Something about us…

URJADistinctive, Digital and Fast.

Page 51: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Distinctive, Digital and Fast.

Page 52: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

A pioneering Digital agency focused on conceptualising and producing effective digital communication for our

clients

Deliveringdistinctive communicationat dizzying speed, at scale.

URJA - Distinctive, Digital and Fast.

Page 53: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Great work comes from great partnershipSome of our Clients

Page 54: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

“When in doubt, Ask!”

Page 55: Email Marketing in 2016

www.urja.com© Information contained in this document is the intellectual property of Urja Communications Pvt. Ltd. And may not be duplicated or Distributed in any form without express permission in writing from Urja.

Thank You!

www.urja.com