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How Eaton Powers Employee Engagement and Productivity

How Eaton Powers Employee Engagement and Productivity

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Page 1: How Eaton Powers Employee Engagement and Productivity

How Eaton Powers Employee Engagement and

Productivity

Page 2: How Eaton Powers Employee Engagement and Productivity

2#EngageU

How Eaton Powers Employee Engagement and Productivity

Zari VenhausSenior Manager of Global Brand and

Integrated Communications at

Eaton

@zrtalebi

Page 3: How Eaton Powers Employee Engagement and Productivity

3#EngageU

Page 4: How Eaton Powers Employee Engagement and Productivity

4

Communication Messages and Quality

Employees feelDrained

A knowledge worker spends most of the week gathering and communicating information:

Reading and answering email

Searching and gathering information

Communicating and collaborating internally

Communicating and collaborating externally

Publishing information

Actual Work: Managing projects and people, analyzing information, creating content, and other structured tasks

Page 5: How Eaton Powers Employee Engagement and Productivity

5

The use of mobile to accomplish everyday tasks

is increasing — especially for working professionals.

#EngageU

Page 6: How Eaton Powers Employee Engagement and Productivity

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What inspired Eaton to get started with employee engagement and

advocacy?

Page 7: How Eaton Powers Employee Engagement and Productivity

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Eaton: A Leader in Power Management Solutions

• Eaton has a 100-year heritage in innovation

• Services two main segments: Industrial and Electrical• Electrical Products, Systems and Services

• Hydraulics

• Aerospace

• Vehicles

• Approximately 99,000 employees

• Sells to customers in over 175 countries

#EngageU

Page 8: How Eaton Powers Employee Engagement and Productivity

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#EatonEngaged Helps Keep Brand Messaging Consistent

• Improve brand messaging consistency on social• Showcase new company content• Provide employees with the opportunity to share the Eaton story

with their networks

#EngageU

Page 9: How Eaton Powers Employee Engagement and Productivity

9#EngageU

“Keeping with our heritage of innovation, #EatonEngaged has allowed us to think outside the box and change the way we share our brand story with our employees and customers.”

Zari VenhausSenior Manager of Global

Brand and Integrated Communications at

Eaton

@zrtalebi

Page 10: How Eaton Powers Employee Engagement and Productivity

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What is #EatonEngaged?

Page 11: How Eaton Powers Employee Engagement and Productivity

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Introducing #EatonEngaged• Eaton’s employee engagement and advocacy program• Go-to place for employees to discover new Eaton content • Delivers relevant content to employees to help them be

recognized as experts• Empowers employees to share their passion for their work

and company

#EngageU

Page 12: How Eaton Powers Employee Engagement and Productivity

12#EngageU

“#EatonEngaged makes it easy for employees to find important content and gives them the opportunity share it to share the brand story with their networks.”

Zari VenhausSenior Manager of Global

Brand and Integrated Communications at

Eaton

@zrtalebi

Page 13: How Eaton Powers Employee Engagement and Productivity

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What content is featured on #EatonEngaged?

Page 14: How Eaton Powers Employee Engagement and Productivity

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Eaton’s Two-Tier Content FactorySales & Marketing Content• Connected Eaton’s social

feeds to #EatonEngaged• Automatically feature

company, partner and industry content

#EngageU

Employee Submissions• Employees can easily submit

content within the program

• Content submissions:• Community Projects and

Events• New Product Launches

Page 15: How Eaton Powers Employee Engagement and Productivity

15#EngageU

“By delivering diverse content, #EatonEngaged promotes our position as thought leaders as well contributing members of our local communities.”

Zari VenhausSenior Manager of Global

Brand and Integrated Communications at

Eaton

@zrtalebi

Page 16: How Eaton Powers Employee Engagement and Productivity

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How do employees find the content that’s relevant to them?

Page 17: How Eaton Powers Employee Engagement and Productivity

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How Eaton Delivers Company-Wide Content• Company-wide content is

featured on the Home channel• Can be viewed and shared by

all employees• Content includes• Awards and Recognition• Customer Successes• Corporate Social Responsibility#EngageU

Page 18: How Eaton Powers Employee Engagement and Productivity

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How Eaton Delivers Product News and Thought Leadership Content

• Eaton has many product offerings and divisions

• Each market segment has its own program channel

• Channels mirror how teams are structured

#EngageU

Page 19: How Eaton Powers Employee Engagement and Productivity

19#EngageU

“Eaton has many products and divisions. Grouping the content by market segment makes it easy for employees to find the content that’s relevant to their focus and audience.”

Zari VenhausSenior Manager of Global

Brand and Integrated Communications at

Eaton

@zrtalebi

Page 20: How Eaton Powers Employee Engagement and Productivity

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What value do employees get out of being part of #EatonEngaged?

Page 21: How Eaton Powers Employee Engagement and Productivity

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What’s In It for Eaton Employees?• Makes it easy for employees to discover

new company content that’s relevant to them

• Gives employees the opportunity to share their pride for their work and company

• Easy first step into social media

• Helps employees position themselves as the experts in their field

#EngageU

Page 22: How Eaton Powers Employee Engagement and Productivity

22#EngageU

“It’s hard for employees to keep track of all Eaton content. #EatonEngaged makes it easy for our employees to stay in the know.”

Zari VenhausSenior Manager of Global

Brand and Integrated Communications at

Eaton

@zrtalebi

Page 23: How Eaton Powers Employee Engagement and Productivity

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What do you see for the future of #EatonEngaged?

Page 24: How Eaton Powers Employee Engagement and Productivity

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What’s Next for #EatonEngaged?• Increase Program Membership• Integrate with company intranet (single sign-

on)

• Partner with HR to develop new careers channel

• Develop training program on Eaton University

• Drive More Readership• Launch mobile app

#EngageU

Page 25: How Eaton Powers Employee Engagement and Productivity

25#EngageU

“Looking ahead, we’re hoping to engage all employees by making it easy for them find and share the content they care about through mobile and our intranet.”

Zari VenhausSenior Manager of Global

Brand and Integrated Communications at

Eaton

@zrtalebi

Page 26: How Eaton Powers Employee Engagement and Productivity

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The use of mobile to accomplish everyday tasks

is increasing — especially for working professionals.

#EngageU

Page 27: How Eaton Powers Employee Engagement and Productivity

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Create a Consumer Experience for EmployeesEmployee communication strategies that adapt to consumer expectations work better. The majority of your workforce wants to receive company information via a mobile app.• 82% of Millennials • 76% of Gen X• 54% of Baby Boomers

#EngageU

Page 28: How Eaton Powers Employee Engagement and Productivity

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Meet the Only Daily News App for WorkThe SocialChorus app connects employees to the latest news and company content to increase productivity, engagement and advocacy.

Page 29: How Eaton Powers Employee Engagement and Productivity

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Interested in Learning More?

#EngageU

Join Our Next Webinar – Feb 11Beyond Email: A Modern Approach to Engaging a Distributed Workforcehttp://bit.ly/beyondemailwebinar

Request a Customized Demo415.655.2700http://www.socialchorus.com/[email protected]

Page 30: How Eaton Powers Employee Engagement and Productivity

30#EngageU

How Eaton Powers Employee Engagement and Productivity

Zari VenhausSenior Manager of Global Brand and

Integrated Communications at

Eaton

@zrtalebi

Page 31: How Eaton Powers Employee Engagement and Productivity

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Thank You!