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HOW TO CREATE A REPEATABLE B2B PROCESS How to create a repeatable b2b process and create effective channels and efficiently scale— personal insights backed by speakers from the 2015 launch scale conference
DO YOU WANT MORE CUSTOMERS?
If you don’t want more customers then stop reading this and go back to what you were doing.
click next if you want more
GREAT LET’S GET MORE CUSTOMERS
How do you start?
Create Objectives (Tangible goal 100 demos, 100 signups)
Define KPI (Key performance Indicators, What is a success?)
2 Strong KPI’s no more than 5 —Abigail Kiefer of RedClay
Once you have KPI’s a work on getting the message right.
WHAT IS OUR MESSAGE? DOES IT WORK?
Is your message Clear, concise and Captivating:
Be Clear: say what you mean. speak to the inner child
Be concise: keep it simple and to the point
Be Captivating: connect on an emotional level
—Jared Fliesler @ matrix partners
TEST YOUR MESSAGE
Manually:
everybody in the company should be able to explain the product in 30 seconds
telephone game with potential customers have them say what you are back to you
Programmatically
Test your message with a statistically significant audience with ads
OK YOU HAVE YOUR MESSAGENOW DISTRIBUTE IT
CMO zenefits:
“marketing is distributing your message”
“You will either have a flicker or nothing come from your tests”
Jared Fliescher:
“Marketing is the highest spend area of high growth comes.”
“Every fortune 5000 company does marketing”
“be critical of marketing and where you are spending money, test and optimize what’s working”
WHAT CHANNEL?
Email for b2b is best LeadGenuis CEO
use data to qualify your leads during prospecting
in email messaging be personal, genuine,and be helpful
use a drip campaign
no prospecting by sales reps, no marketing by sales reps, no researching by sales reps, automate channel and you will 3x your sales person performance
EMAIL CONT.
KPI’s for email marketing
sentiment in response
response rate
Engagement rate(CTR)
4 COMMON CHANNELS
Content = Used to explain complex items and ideas
SEM = Used to test messages and Intent i.e. Adwords and SEO Landing Page’s
Social = Used to Target your audience and personas and targeting tools
Video = Used to brand solidify value propositions to users.
ON LANDING BIG CLIENTS
Read what your target market is reading, i.e. Arkansas times
Know the department you are going after, what’s the decision hierarchy
With big Client you must answer Why Now, Why should they change now?
Walmart example:
200 emails, 6 months sales cycle, 7 visits multiple trips to Walmart
GET A PILOT.
Hustle but be polite and genuine
Ask questions every step of the way and be helpful
Go to them in when nobody else will weird times Chicago in January in a blizzard
Did I mention Get a Pilot?
LET’S GET THEM TO ENGAGE.
Localytics presenter:
Push messaging increases engagement dramatically
Push messages in the app (Notification and Statuses)
Reaffirm same message in email
Push messages out through remarketing/retargetting
KEY TAKEAWAYS
Sales solves all problems.
Start with KPI’s. Where are your kpi’s? How do we know you are doing well or not? everything else is subjective.
Nail messaging and message test. How are you testing our message? Use adwords, and display text ads to test the message and play the telephone game internally and externally
Prospect the Clients you want using Data
Drip on those prospects everywhere, email is cheapest, FB, twitter everywhere the targets are you message to only them to reduce spend
Marketing is nothing more than distributing your message and choosing who and where and when it is seen