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HOW TO DEFINE THE SUCCESS OF A CAMPAIGN

How To Define The Success of a Campaign

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Page 1: How To Define The Success of a Campaign

HOW TO DEFINE THESUCCESS OF A CAMPAIGN

T H E MOS T I M P O R T AN T P A R T O F AN YMAR K E T I N G C AMP A I G N I S S U C C E S S

Page 2: How To Define The Success of a Campaign

HOW TO DEFINE SUCCESSFOR A CAMPAIGN

How you def ine success depends on yourcustomers ’ buy ing journey s tage . A phone ca l lo r contact form are the most common forms ofcampa ign goa ls , but you ’ re not l im i ted to jus t

those two . A goa l can represent any metr icthat i s re levant to the s tage of the buyer ’ s

journey .

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Page 3: How To Define The Success of a Campaign

Awareness

The goal of awareness is to get as many relevant users to seeyour campaign message as possible . This is great forbranding or cultivating the early stages of the buying cyclewhen people are researching answers to their questions .

IMPRESSIONSVIEWSREACHDOWNLOADS

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Metrics to consider are :

Page 4: How To Define The Success of a Campaign

ConsiderationWith consideration , campaign interactions are a focus onquality over quantity . The target user is further along in thebuying process to the point where they have defined theanswer to their question and are now pursuing a possiblesolution . In order to ensure quality traff ic , your campaignmessage must present viable answers .

CLICKSBOUNCE RATEPAGES PER SESSIONAVERAGE SESSION DURATIONVIDEO EVENTS

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Metrics to consider are :

Page 5: How To Define The Success of a Campaign

Decision

Conversions are the transactional part of thecampaign . The goals are now to get the user to pickup the phone for f i l l out a contact form to enter yoursales process .

CONVERSIONSCONVERSION RATECOST PER CONVERSIONROI

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Metrics to consider are :

Page 6: How To Define The Success of a Campaign

MEASURING THERESULTS

To t rack the success of a campa ign, Goog leAna lyt ics i s one of the best , f ree too l s to use .

Wi th Ana lyt ics , i t ’ s poss ib le to setup eventsand goa ls to he lp you measure success .

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Page 7: How To Define The Success of a Campaign

EVENTS VS GOALS

There are two ways to def ine webs i tein teract ions in Goog le Ana lyt ics : events and

goa ls . Both have the i r advantages andd isadvantages , so i t ’ s impor tant to choose the

r ight method for the job .

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Page 8: How To Define The Success of a Campaign

EVENTS

Events are scalable and great for actions that cover a wide range ofpossibil it ies or are short-term pieces to the campaign . Some examplesare : downloading a PDF , watching a video , or clicking on a button .

While you can create an unlimited amount of events , i t ’s diff icult toassociate events and campaigns within Google Analytics . A lot of thereporting for events has to be done manually or setup as a customreport .

I f there are certain events that aren ’t short-term additions to thecampaign or i f the events are few in numbers , then those events canbe also defined as a goal for the website .

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Page 9: How To Define The Success of a Campaign

GOALS

Goals are much easier to associate with a campaign , and are easier tocreate reports around .

Goals are setup in the admin portion of Google Analytics and canrepresent when the user visits a certain page or series of pages , stayedon the website for a certain duration , visits a certain number of pagesper session or tr iggered an event . Keep in mind that Google Analyticsl imits you to 20 goals per analytics view , so i t ’s good practice to onlycreate goals for long-term additions .

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Page 10: How To Define The Success of a Campaign

SEGMENTING DIFFERENTCAMPAIGNS

To make sure your budget is being spent wisely, i t ’s important to track mult ip lecampaigns indiv idual ly . Segment ing campaigns to specif ic landing pages is theeasiest way. If that ’s not an opt ion, customized URLs tag users with campaign-

specif ic informat ion when they vis i t your website, which is passed to GoogleAnalyt ics . Google offers a tool to help you set those up to include with your ads.

It ’s great to just say a campaign is successful , but i t ’s a lways best to be able toprove i t to yourself and anyone else that you’ l l be report ing to. Def in ing and

report ing on the campaign goals puts you in a posit ion where you can make betterdecis ions on how to run that campaign, and thus, work to make your market ing

efforts as successful as poss ible.

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