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By Gyles Seward e: [email protected] t: 01274 532278

Local and regional digital marketing master class 25th september 2013

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Page 1: Local and regional digital marketing master class 25th september 2013

Local and Regional Digital Marketing

Opportunities on your doorstep

By Gyles Seward

e: [email protected]

t: 01274 532278

Page 3: Local and regional digital marketing master class 25th september 2013

The Master ClassLocal

Searc

h

Improve

your local

presence

Workshop

Page 4: Local and regional digital marketing master class 25th september 2013

Local

Search

?

Page 5: Local and regional digital marketing master class 25th september 2013

What is Local Search?

• A search that is carried out based on location

– Location can feature in the search e.g. vets in Harrogate

– IP based, thus someone searches for vets and they live in Harrogate

• Results that are served based on your location and requirements

Page 6: Local and regional digital marketing master class 25th september 2013

Search in the UK

The winner is…..

Page 7: Local and regional digital marketing master class 25th september 2013

Potted History of Google

Page 8: Local and regional digital marketing master class 25th september 2013

Google Venice update:

– Results based on location

– Google uses your IP, personal search habits and

history to serve results

– If your logged in it uses social factors as well

e.g. Google +1‟s

Page 9: Local and regional digital marketing master class 25th september 2013

Why is it important?

of search activity is

related to local content

73% 82%

of local internet

searches follow-up

off line

99%

of smartphone owners use their mobile

browser at least once a day

95%

of mobile users use their devices for local

search, queries have grown 5 times in past two

years

Page 10: Local and regional digital marketing master class 25th september 2013

Where do you start?

Page 11: Local and regional digital marketing master class 25th september 2013

The Audience

Page 12: Local and regional digital marketing master class 25th september 2013

How does your audience search online?

Page 13: Local and regional digital marketing master class 25th september 2013

How does your audience browse?

Page 14: Local and regional digital marketing master class 25th september 2013

Evaluate your competition…

Website Social Media Citations

(directories)

Page 15: Local and regional digital marketing master class 25th september 2013

The „Map‟ Approach

Where you want to be… where you are (Google Analytics)

Page 16: Local and regional digital marketing master class 25th september 2013

Insight Conclusions

• Understand your audience (demographics) and

how to reach them (search? Mobile/tablet)

• How your audience search online (locally?)

• The competition‟s local approach

• The targeting needed to reach your audience

Page 17: Local and regional digital marketing master class 25th september 2013

Developing your local presence

Page 18: Local and regional digital marketing master class 25th september 2013

Your Website

Page 19: Local and regional digital marketing master class 25th september 2013

Your Website

• Structure

– Navigation architecture – can

content be found easily (high up

the tree)

– Absolute URL – ensures location

keyword early in the string

– Multiple layers of content

– Share-able via social channels

Page 20: Local and regional digital marketing master class 25th september 2013

Content/Context

• Physical address in the city of search

• Dedicated landing pages for locations

• City, county in places landing page title

• Company address and registrations details featured in the

footer

• Content layers – talk about your local business

community, think location and then region

Page 21: Local and regional digital marketing master class 25th september 2013

Content/Context

• Images – clearly mark your location in images and

alt text

• Social – bookmarking, „share-ability‟

• Local area code – NOT 08XX

• Feature the location in H1/H2 tags

• Matching domain details – Who Is

Page 22: Local and regional digital marketing master class 25th september 2013

Your Website Conclusions

• The easiest way to tell Google about your business

and attract local customers

• Technical and structure essential for any SEO

• Content and context – tells Google more and

opens up your reach

• Quickest way to improve your local search scope

Page 23: Local and regional digital marketing master class 25th september 2013

Off Site

Page 24: Local and regional digital marketing master class 25th september 2013

Google Places

Page 25: Local and regional digital marketing master class 25th september 2013

Google Places

• NAP (name, address, phone number) – ensure

they match to your site

• Fill in all aspects of content – images, video, etc

• Proximity of address to centroid – Yorkshire

• Categories – select the correct services for your

business

Page 26: Local and regional digital marketing master class 25th september 2013

Google+ Local Business Page

Page 27: Local and regional digital marketing master class 25th september 2013

Google+ Local Business Page

• Individually owner verified local plus page

• Connect with customers

• Post updates – keep in touch

• Push content to prospects, impress them

• +1‟s increase your presence via:

– Personalised search results

Page 28: Local and regional digital marketing master class 25th september 2013

Citations

• 1000‟s of online directories throughout the world

• Establish location markers for search engines

• FREE – although you will be bombarded with

phone calls

• Double benefit – your details can be found in

searches!

• Citations need to be consistent (same details on

each one, except the description)

• Quantity – use as many as possible

Page 29: Local and regional digital marketing master class 25th september 2013

Reviews

• Quantity is important – however do not spam!

• Google reviews – just need your customers to have a gmail account

• Trustpilot – trusted by Google and manages the whole process for you

• Benefits for local, organic and paid search

• Conversion factor – people click on sites with reviews (good, bad and ugly)

Page 30: Local and regional digital marketing master class 25th september 2013

Local

Link

Building

Page 31: Local and regional digital marketing master class 25th september 2013

Local Links

„If you can build a solid local link profile, you can rank

organically for universal search terms with local intent in

your vertical.’

#1 on-site local ranking

factor: Domain authority

#5 off-site local ranking

factor: Quality/Authority of

Inbound Links to Domain

#6 off-site local rankings factor:

Quantity of Inbound Links to

Domain from Locally-Relevant

Domains

#8 off-site local ranking factor:

Quality/Authority of Inbound Links

to Places Landing Page URL

Page 32: Local and regional digital marketing master class 25th september 2013

Comment on Local Blogs

Finally, link to different places on posts including:

• Your root domain

• Google+ Local Landing page URL

• Google+ Local Business page

First make a list of

“location + keywords”

to target

Then use Google Blog Search to search

for local blogs that discuss topics related

to your keywords

Example searches: inurl:location

“keyword” comment

Filter the blogs that you think have relevant

content (based on your industry, market place

and audience)

Read the posts on the blogs and get a feel for

the topics…if you have something to say leave a

comment

Page 33: Local and regional digital marketing master class 25th september 2013

Guest Blog

If allowed - put your name, your business name, address and phone number

(unstructured citation)

Inurl:location “guest post”

Make a list of prospects and

then send an appealing

outreach email

If accepted write an excellent

guest post and implement the

links noted

Page 34: Local and regional digital marketing master class 25th september 2013

Testimonials for local businesses

Don‟t sacrifice your true feelings about a company just to get links…it needs to look

natural to Google

Page 35: Local and regional digital marketing master class 25th september 2013

A Local Group

Set up a local group that has perceived authority e.g. Yorkshire Mafia

• Set up a website that can be the hub of information

• Use social media to build a following

• Develop a database of local businesses, outreach to them about

placing links on their site (a badge)

• Leverage the traffic and equity to provide link opportunities for yourself

or other business

• Creating a „local business hub‟

Page 36: Local and regional digital marketing master class 25th september 2013

Social MediaSocial

Media

Page 37: Local and regional digital marketing master class 25th september 2013

How does social media

influence local search?

• Geo-tagged media associated with

business (e.g.

Flickr, YouTube, Pictogram, Instagram)

• Authority of +1‟s on the website

• Velocity of shares on Google+

• Authority of share on Google+

• Authority of shares/likes on Facebook

• Number of shares on Google+

• Number of +1s on website

• Authority of follows/mentions on Twitter

• Volume of check-ins on Twitter/Facebook

• Number of circles in which plus page is

contained

• Number of shares/likes on Facebook

• Social correlates directly with reviews and

vice versa

Page 38: Local and regional digital marketing master class 25th september 2013

Social for you…

Start thinking locally

• Build presence – put your brand

in-front of people

• Read the business pages

• Find local businesses/groups

and associations

– Sign up

– Take part

• Listen to conversations – e.g.

Yorkshire Hour

• Engage and contribute – build

your brand presence

• Develop interesting things to talk

about and then share

• Don‟t spam…

Page 39: Local and regional digital marketing master class 25th september 2013

“Twitter allows you to locate people who own a business and tweet in your city

or region” Social Media Examiner

https://twitter.com/search-advanced

Page 40: Local and regional digital marketing master class 25th september 2013

Direct access into local business at decision maker level…

Page 41: Local and regional digital marketing master class 25th september 2013
Page 42: Local and regional digital marketing master class 25th september 2013
Page 43: Local and regional digital marketing master class 25th september 2013

Local Paid Search

Page 44: Local and regional digital marketing master class 25th september 2013

What NOT to do…

• List your business at false locations

• Keyword stuff in the businesses name

• Mis-match NAP/tracking phone numbers across the data ecosystem

• List incorrect business categories

• Presence of multiple places pages with the same/similar business title

address

• Mis-match address on places landing pages

• Stop search engines crawling NAP on your website

Page 45: Local and regional digital marketing master class 25th september 2013

What NOT to do

• Presence of multiple places with the same phone number

• Feature the location keyword in categories

• Incorrectly place your map marker

• Keyword/city stuffed in places page description

• List 0800 number on only phone number in places page

• Hide place page address

• Mis-match or hide Who Is Information

• Negative sentiment in places reviews

Page 46: Local and regional digital marketing master class 25th september 2013

Questions

If you need any further help please contact:

Gyles Seward

t: 01274 532278

e: [email protected]

I will email this presentation to you, if requested.