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“Spredfast automates labeling of inbound items, freeing up our teams to focus on our flyers.”
Asiana Ponciano, Specialist, Social Media at Hawaiian Airlines
For Neiman Marcus, structured labels unlocks
consistent reporting & measurement for a more
holistic view
“I never knew I needed structured labels, and now I cannot live
without them.”
Shelly Kastner, Director-Social Media, Fidelity
“Beyond amazing. Made our jobs better–serving more customers and
that is incredible”
Kristi Willis, Associate Director, Global Customer Care, Whole Foods Market
I’m actually really excited about this. It’s a smart move, and will encourage
users to do their own learning and resolve their own problems!
Gregory Tan, Manager of Digital Governance, PepsiCo
Typical Audience Process Create Study
Validate Study
Iterate on StudyAnalyze Data
Conclusions/Develop additional Hypotheses
Trying out keywords + topic block structure
Refining for accuracy + removing unrelated content
Run additional studies with updated keywords + topic blocks
Do you have enough data to make an informed decision?
Create a new study to answer new questions
Strategic ServicesEnablement and Education
• Implementation• Training• Business Consulting
• Governance • Care• Hub and Spoke
Management
• Content & Channel Strategy• Brand Love/Care Strategy• Analytics & Reporting• Paid Strategy• Creative Services• Custom Builds & Integrations• Community Management• FB Audience Services
Professional Service Teams Always-On Service Teams