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Digital Marketing Planning Framework HOCHIMINH CITY R.303 Thien Son Plaza - 800 Nguyen Van Linh, Dist.7, HCM City Tel: 08-5411-0751/ 52 HANOI R.1903 Thanh Cong Tower - 57 Lang Ha, Ba Dinh Dist., Hanoi Tel: 04-3513-2783/ 84 TIME UNIVERSAL http://www.timeuniversal.vn HOTLINE: 0977 011 116 SCOPE Vision Mission Business Objectives Marketing Objectives Branding Objectives PR Objectives Sales/Revenue Objectives REQUIREMENTS Specific Align with Scope By specific Stakeholder General Overview Strategic Analysis SWOT Problems Define Objectives & KPIs Setting Strategic Approach Digital Strategy Plan Digital Programs Action Plans Specific BODs Divisions Staffs STAKE HOLDERS Internal Competitors Customers Industry Experts Media Community Society Government External BODs/Director Vision Mission Marketing Manager Marketing Objectives Annual Marketing Plan Sales Manager Revenue PR Manager PR Plan Digital Marketing Manager Digital Brief Digital Proposals Implementation Suppliers Proposals Creative Production Execution Reports Buying ROLES & RESPONSIBILITIES REACH SEO PPC Affiliate Marketing Display Ads Social Media Marketing Mobile Marketing CONVERSION Content Structure UI, UX Lead Generation Technique Content/Copywrite Call to Action A/B Testing Cross Devices ENGAGE Content Marketing Automation Marketing Customer Service Social Media Marketing Mobile Marketing CRM DELIVERABLES Creative Assets Tactics Measurement KPIs Metrics Analytic Tools ROI Surveys Reports Market Research Competitors Research Digital Audit Clear Objectives Fix Budget Digital vision in the company vision Know trends Know how Clear KPIs Good Tools Right people Issues Management Crisis Management SUCCESS CRITERIA

Time Universal Digital Marketing Planning Framework 2016

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Page 1: Time Universal Digital Marketing Planning Framework 2016

Digital Marketing Planning Framework

HOCHIMINH CITYR.303 Thien Son Plaza - 800 Nguyen Van Linh, Dist.7, HCM CityTel: 08-5411-0751/ 52

HANOIR.1903 Thanh Cong Tower - 57 Lang Ha,

Ba Dinh Dist., HanoiTel: 04-3513-2783/ 84

TIME UNIVERSALhttp://www.timeuniversal.vn

HOTLINE: 0977 011 116

SCOPE

� Vision� Mission� Business Objectives� Marketing Objectives� Branding Objectives� PR Objectives� Sales/Revenue Objectives

REQUIREMENTS

� Specific� Align with Scope� By specific Stakeholder

General

� Overview Strategic Analysis� SWOT� Problems Define� Objectives & KPIs Setting� Strategic Approach� Digital Strategy Plan� Digital Programs� Action Plans

Specific

� BODs� Divisions� Staffs

STAKE HOLDERSInternal

� Competitors� Customers� Industry� Experts� Media� Community� Society� Government

External

BODs/Director � Vision � MissionMarketing Manager � Marketing Objectives � Annual Marketing PlanSales Manager � RevenuePR Manager � PR PlanDigital Marketing Manager � Digital Brief � Digital Proposals � ImplementationSuppliers � Proposals � Creative � Production � Execution � Reports � Buying

ROLES & RESPONSIBILITIES

� REACH � SEO � PPC � Affiliate Marketing � Display Ads � Social Media Marketing � Mobile Marketing� CONVERSION � Content Structure � UI, UX � Lead Generation Technique � Content/Copywrite � Call to Action � A/B Testing � Cross Devices� ENGAGE � Content Marketing � Automation Marketing � Customer Service � Social Media Marketing � Mobile Marketing � CRM

DELIVERABLES

Creative AssetsTactics

Measurement � KPIs � Metrics � Analytic Tools � ROI � Surveys � Reports

� Market Research� Competitors Research� Digital Audit� Clear Objectives� Fix Budget� Digital vision in the company vision� Know trends� Know how� Clear KPIs� Good Tools� Right people� Issues Management� Crisis Management

SUCCESS CRITERIA