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Paint the town red (or any colour you like) with Augmented Reality Stewart Longhurst - Global Head of Digital Projects @SELonghurst

Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

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Mobile Theatre - June 17th, 10:30-11:00 Long seen as an exciting but somewhat gimmicky technology, a step-change in Augmented Reality has brought Dulux consumers a step closer to experiencing what their room would look like in any colour before buying the paint. Learn how the brand launched this in over 30 markets on the same day.

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Page 1: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Paint the town red (or any colour you like) with Augmented Reality

Stewart Longhurst - Global Head of Digital Projects@SELonghurst

Page 2: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

In case you don’t know who we are…

Page 3: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Successful innovation is often down to timing

A head-mounted computer that looks like a pair of glasses and responds to audio prompts.

Prototype of the

Dyson Halo (2001-3)

WIRED [JUN 2014]

Page 4: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Ours was a similar story

2006:Exploring ways to give consumers an easy way to visualize a wall size area of paint colour using their own camera phone.

Page 5: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

So what’s the big deal about visualization?

3m UK households give up on painting projects

Visualization is key to colour decision for all but the most creatively confident

£200m+ of abandoned projects

Page 6: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Insight-led journey into apps

“Why haven’t we got a ****ing iPhone app?”

AkzoNobel Senior Executive, 2010

Page 7: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Everyone has an idea for the app…

…prioritisation of features is vital to maintain usability

Page 8: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Combination of talents

Brand

UXTech Talent Triangle

Page 9: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Contextual user research

“If I told you that Dulux has an app, what

would you expect it to

do?”“How would this help you

with decorating

your house?”“What challenges are

you facing when

decorating?”

Testing with prototypes

Using photos of rooms that participants wanted to redecorate

Page 10: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Dulux Visualizer user interface design mantra

Page 11: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Global dimension vs Local variation

CreateOnceDeliverEverywhere

40+ markets40+ markets

25 brands25 brands

18+ languages18+ languages

Page 12: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Where does Augmented Reality come in?

Page 13: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

The Dulux Visualizer Challenge

Page 14: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Let’s see the result!

Page 15: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Global, simultaneous launch

30 markets (same name everywhere)

14th MAY 2014

Make a big noise!

Initial launch plan

Page 16: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

What would success look like?

DOWNLOAD TARGET

=

HOUSEHOLDS

PENETRATION OF

DECORATINGx 10%

SMARTPHONE PENETRATION

Page 17: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Support markets with globally created assets

Page 18: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

A warm reception from the Apple community

: )

Page 19: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Android users are harder to please

(

Page 20: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux
Page 21: Dulux paints the town red (or any colour you like) with augmented reality - Stewart Longhurst, Akzonobel/Dulux

Stewart Longhurst@SELonghurst

App Credits

poweredbystring.com tessella.com webcredible.com

Thank you – any questions?