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Combined presos of Alan Murray and Jim Whalen
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© 2013 Apperian Inc. All rights reserved. © 2014 Apperian Inc. All rights reserved. 2
A majority of your 2020 revenues will come from products that don’t exist today
What a Difference a Few Years Makes
2005 2013
© 2013 Apperian Inc. All rights reserved. © 2014 Apperian Inc. All rights reserved.
• Inside insight - unique perspective • Agility & focus • Talent attraction • Efficiency & process improvement • Unique customer experience
Why invest in Mobile?... Competitive Advantage
3
You can do things you never thought possible!
Der Stein ist ein Bruchstück von einer ursprünglich höheren Stele aus
dunkelgrauem Granodiorit. Das erhaltene Teil ist 112,3 cm hoch, 75,7 cm breit und
28,4 cm tief und wiegt 762 kg.[2] Bei späteren Nachforschungen am Fundort
wurden keine weiteren Fragmente dieser Stele gefunden.[3] Aufgrund der
Beschädigungen ist keiner der drei Texte vollständig erhalten:
© 2013 Apperian Inc. All rights reserved. © 2014 Apperian Inc. All rights reserved. 5
identify specify develop secure deploy manage
measure
Premier Proper)es. Core Markets. Experienced Leadership.
Enterprise Mobility
Boston Proper+es • REIT = Real Estate Investment Trust (NYSE:BXP)*
• 175 Proper*es • 61.5 Million Square Feet In-‐Service • $30.4 USD Billion Total Combined Market Cap
• Four Regions/Markets • Boston • New York • Washington DC • San Francisco
Enterprise Journey
2005 BlackBerrys
2011 iPhones then
DROIDs
Naviga)ng: Technology
Devices & OSs Pricing Plans Support
Usage PaQerns
Now: 700 ‘Corporate’
+ 150 BYOD Devices
2014+ Business Apps
Enterprise Journey
Produc)vity
Risk
Work/Life
Cost 700 ‘Corporate’
+ 150 BYOD Devices
Produc)vity
Cost
• Corporate Offices -‐ Opt Out Program: Approved List of Devices -‐ Hybrid Approach: Complete Device Liability and Limited Support but Company Usage Plan
-‐ BYOD Allowed: Exempt Employees
-‐ Very Successful
• Property/Engineering Staff -‐ Opt Out Program Available -‐ 85%+ Complete Corporate Liable Device-‐Plan -‐ DROIDS with AirWatch MDM & Angus App
-‐ Produc)vity – Cost -‐ Support
Aligning Your Demographics
Produc+vity
Risk
Work/Life
Cost
Produc+vity
Risk
Work/Life
Cost
The Plan
Corporate Liability Personal Liability
Hybrid Reimbursement/Monthly Allowance
CompanyAdministered/Supported
Company...·∙ determines device standards.·∙ pays all usage & device costs.·∙ supports devices and replacements.
Employee...·∙ receives monthly allowance and/or device credit.·∙ selects device based on connectivity standards.·∙ manages liability for lost or damaged devices.·∙ receives minimal support.
Company...·∙ determines list of preapproved devices.·∙ pays all usage costs.·∙ provides reduced device support.·∙ May provide a company contribution toward device
purchase.
Employee…·∙ selects device from a preapproved list.·∙ may pay cost difference above a company contribution.·∙ may assume liability for lost or damaged devices.·∙ may assumes responsibility for most support.
Mobiliza+on: Building Opera+ons
94% 50%+
1.5 Million Annual Transac)ons -‐ 190k Tenant Requests + 115k Preven)ve Maintenance Work Orders
Tenant/Customer App – Fall 2014
Mobiliza+on: Leasing & Construc+on
ContentManagement/Staging
on S: Drive
Content /Media
“Air Traffic Controller”(aka Leasing Coordinator)
box Sync Servicewww.box.com
All Devices Kept Current with Same Marketing Content
Annual Box Subscription = $300/device
Initial Device = $700-‐800/devicewith AppleCare & Accessories
1 GB Data Plan = $360/device
Elevated Interac)ons
Mobiliza+on: Ac+ve ‘In-‐Building’ Program
• Distributed Antenna System (DAS) • 30 Million Square Feet • Verizon Wireless & AT&T Partnerships
• Leasing & Customer Reten)on • Compe))ve Advantage
Challenges/Ini+a+ves
Now: 700 ‘Corporate’
+ 150 BYOD Devices
2014+ Business Apps
DROID Device Transi)ons -‐ Elevated Support MDM -‐ Administra)on, Management & Security -‐ Applica)on Deployment/Version Management Security -‐ Trusted Device Authen)ca)on -‐ Enhanced Device Level Defenses -‐ Containerizing Corporate Data [future] Adop)on
Innovative Highly Visible Transformat ive W ide l y Sponso red
Competit ive Advantage Commun i t y Dr i ven Business Aligned Measurable Strategic
MOBILITY