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61% Consultants & Strategy Asset Creation 67% Mobile Media 68% Data + Analytics 61% Marketers are convinced about mobile Marketers see mobile as a GAME CHANGER... DATA CAN UNLEASH THE POWER OF MOBILE So they plan to invest more next year but not all marketers are prepared 76% 76% Marketers agree that mobile is the closest you can get to consumer Marketers who agree that mobile an give them a competitive advantage in this area 72% 72% Marketers agree that mobile is the best way to build ROI SIGNIFICANT & SUSTAINABLE SIGNIFICANT BUT NOT SUSTAINABLE 46% 19% 11% 23% DEVELOP TARGET Enhance the equity of my brands Generate new leads Facilitate Transaction Improve Customer Service Increase loyalty retention 40% 32% 36% 34% 45% 23% 45% 30% 48% 26% SIGNIFICANT + SUSTAINABLE Significant but not Sustainable Small + Sustainable Small + Not Sustainable 2% No advantages Marketers who agree that data can give them an advantage in Mobile 33% MOBILE DATA PIONEER Marketers who are convinced about data being a competitive advantage and already have the right infrastructure 31% CONVINCED & TRYING Marketers who see data as a competitive advantage but don’t have the right data capabilities yet 36% INDIFFERENT Not convinced about mobile data as a competitive advantage the right customer for mobile the right creative + value proposition our customers with the right mobile assets OPTIMIZE creative in real-time MEASURE engagement with campaign IDENTIFY Demographics Preferences Cross Platform Targeting Behavioral Targeting Real-time Location Lat/Long Mobile Subscription Services Mobile Device 50% 69% 63% 43% 54% 70% 32% 41% 67% 34% 34% 70% 26% 26% 78% 25% 29% 72% 26% 34% 66% AND THE ROLE OF DATA AS A GAME CHANGER 80% 80% Marketers agree that mobile is a way to improve your career 68% 68% Marketers agree that mobile is the best way to transform your business model PURCHASE FUNNEL What type of data do they find important? What types of mobile tactics do they use? What is their immediate challenge? Marketers follow three stages in their path to unleash the power of data in mobile 34% 5% 13% 27% 15% 23% 10% 16% 17% 16% $ Mobile Apps Social Media Mobile Video Paid Search Push alerts Mobile Audio Location targeting Mobile Coupons 52% 71% 72% 48% 56% 77% 37% 45% 89% 48% 53% 66% 26% 38% 66% 26% 34% 69% 24% 29% 74% 19% 23% 77% MOBILE DATA PIONEER CONVINCED & TRYING INDIFFERENT Marketers are convinced about the impact that mobile can have on their business and personal career. In their quest to stay ahead of the curve, they see data as a critical element and a source of sustainable competitive advantage in mobile. MOBILE TRANSFORMS BUSINESSES HOW 12% 19% 8% 17% 30% Source: Joint study conducted by the Mobile Marketing Association and Neustar among marketers (N= 400). Fieldwork was conducted in June 2013 by Research Now.

How mobile transforms businesses - marketer study

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Page 1: How mobile transforms businesses - marketer study

61%Consultants& Strategy

Asset Creation67%

Mobile Media68%

Data + Analytics61%

Marketers are convinced about mobile

Marketers see mobile as a GAME CHANGER...

D A T A C A N U N L E A S HTHE POWER OF MOBILE

So they plan to investmore next year

but not all marketers are prepared

76%76%Marketers agree that mobile is the closest you can get to consumer

Marketers who agree that mobile an give them a competitive

advantage in this area

72%72%Marketers agree that mobile is the best way to build ROI

SIGNIFICANT & SUSTAINABLE

SIGNIFICANT BUT NOT

SUSTAINABLE

46%19%

11%23%

DEVELOP

TARGET

Enhance the equityof my brands

Generate newleads

FacilitateTransaction

Improve CustomerService

Increase loyaltyretention

40% 32%

36% 34%

45% 23%

45% 30%

48% 26%

SIGNIFICANT+ SUSTAINABLE

Significant but not Sustainable

Small + Sustainable

Small + Not Sustainable

2%No advantages

Marketers who agree that data

can give them an advantage in

Mobile

33%MOBILE DATA

PIONEERMarketers who are

convinced about data being a competitive advantage

and already have the right infrastructure

31%CONVINCED

& TRYINGMarketers who see data

as a competitive advantage but don’t have the right data

capabilities yet

36%INDIFFERENT

Not convinced about mobile data as a

competitive advantage

the right customer for mobile

the right creative + value proposition

our customers with the right mobile assets

OPTIMIZEcreative in real-time

MEASUREengagement with campaign

IDENTIF Y

Demographics

Preferences

Cross PlatformTargeting

Behavioral Targeting

Real-time LocationLat/Long

Mobile SubscriptionServices

Mobile Device

50%69%

63%43% 54%

70%32% 41%

67%34%34%

70%26%26%

78%25%

29%72%

26%34%

66%

AND THE ROLE OF DATAAS A GAME CHANGER

80%80%Marketers agree that mobile is a way to improve your career

68%68%Marketers agree that mobile is the best way to transform your business model

PUR

CH

ASE

FUN

NEL

What type of data do they find important?

What types of mobile tactics do they use?

What is theirimmediate challenge?

Marketers follow three stages in their path to unleash the power of

data in mobile

34% 5%

13% 27%

15% 23%

10% 16%

17% 16%

$

Mobile Apps

Social Media

Mobile Video

Paid Search

Push alerts

Mobile Audio

Location targeting

Mobile Coupons

52% 71%72%

48%56%

77%37%

45%89%

48%53%

66%26%

38%66%

26%34%

69%24%

29%74%

19%23%

77%

MOBILE DATAPIONEER

CONVINCED& TRYINGINDIFFERENT

Marketers are convinced about the

impact that mobile can have on their

business and personal career. In their

quest to stay ahead of the curve, they

see data as a critical element and a

source of sustainable competitive

advantage in mobile.

MOBILETRANSFORMS BUSINESSES

HOW

12%

19%

8%

17%

30%

Source: Joint study conducted by the Mobile Marketing Association and Neustar among marketers (N= 400). Fieldwork was conducted in June 2013 by Research Now.