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Do you already embrace enterprise mobility? We dive into the question how mobility can help your organization improve and optimize its business processes. How to become more efficient, more productive, deliver higher quality and innovation thanks to a ‘mobile transformation’. Concrete cases will show the way.
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Improving and optimizing business processes
Mobile Transformation
Olivier Lefèvre, Head of Mobile Solutions 04/06/2014
Mobile Business Congress
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t. @o_lefevre
u. be.linkedin.com/in/olivierlefevre
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Mobile is bringing exciting possibilities
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And this is only the beginning
Mobile Business Congress
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Where to start?
And for you, are you already there ???
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Mobility? To do what?
INNOVATE
GAIN NEW COMPETITIVE
ADVANTAGES
TRANSFORM YOUR BUSINESS PROCESSES
INCREASE YOUR EFFICIENCY
SPEED UP YOUR TIME TO MARKET
GRAB NEW MARKET SHARE
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Mobility? To do what?
INNOVATE
GAIN NEW COMPETITIVE
ADVANTAGES
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2009 : Truvo launch Mysite for the web presence of their customer
2010 : Mobile Application for the goldenpages
2011: Tablet Version, elected as the 1st useful mobile application
2012: Mysite for Mobile Site
2013: The mobile apps « A table » is fully integrated with a taxi
service
2014: Launch of the mobile application INDOMO
Mobile Business Congress
The results of a strong digital approach
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Mobility? To do what?
INNOVATE
GAIN NEW COMPETITIVE
ADVANTAGES
TRANSFORM YOUR BUSINESS PROCESSES
INCREASE YOUR EFFICIENCY
SPEED UP YOUR TIME TO MARKET
GRAB NEW MARKET SHARE
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Mobility? To do what?
SPEED UP YOUR TIME TO MARKET
GRAB NEW MARKET SHARE
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Do we still need this???
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Integration is key!
All the technology is available!
Mobile Business Congress
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Mobility and Social Media: the killer duo?
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Mobility? To do what?
INNOVATE
GAIN NEW COMPETITIVE
ADVANTAGES
TRANSFORM YOUR BUSINESS PROCESSES
INCREASE YOUR EFFICIENCY
SPEED UP YOUR TIME TO MARKET
GRAB NEW MARKET SHARE
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Mobility? To do what?
TRANSFORM YOUR BUSINESS PROCESSES
INCREASE YOUR EFFICIENCY
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Good example of optimizing your processes
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2 examples
Mobile Apps for Quality Control
From Paper Flow to full integrated application to the SAP System
Mobile Apps for Plant Maintenance
From Paper Flow to full integrated application to the SAP System
Mobile Business Congress
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Plenty of possibilities BUT it takes proper planning and preparation
Visible
invisible Offline capabilities
Security and Identification
Integration with the Backend
Functionalities of the smartphone
Flows of information/data
Screens of the smartphone
Added Value of the Business Application
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Elements to consider AND to combine!
Mobile Roadmap
Use of a mobile platform
Reusability
Publication
Connectivity to Backend
Security
Methodology
Type of development
Type of usage
Functionalities of the device
Type of device
Type of OS
Segmentation of users
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Mobile Roadmap in the health care sector
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From the roadmap to a transition plan
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Key takeaways
Improving and optimizing business processes
Mobile Business Congress
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Focus on user experience/engagement. Bring key users in!
Are people using it? Measure!
Use relevant context.
Integration is key to enable real-time business!
Don’t hesitate to completely redesign processes.
Do mind governance, security and risk management.
Focus on apps, not on devices!
Change the role of IT! Enable, coach, help improve… embrace Agile.