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Mobility Solutions for Government2Resident (G2R) Initiatives

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Hi everyone ... I’m so glad to connect with you guys today!

I am Siddharth "Sid" Jhunjhunwala, CEO of WS Group Pte Ltd, a mobile-first digital solutions company providing Enterprise Mobility, Enterprise Web Content Management and Digital Marketing services to Fortune 2000 Brands, Government Agencies and Mobile Startups.

More information at www.webspiders.com

I am always on the lookout for learning & sharing opportunities with clients and colleagues. Digital marketing, enterprise mobility and travelling are my biggest passions. I would love to share some of my learnings till date in the field of Mobility Solutions for Government2Resident (G2R) Initiatives and look forward to your views on the same. So let’s get started!

You can get in touch with me on social media @LinkedIn: linkedin.com/in/webspidersTwitter: @sid_webspidersE-mail: [email protected]

Here’s why Mobility Solutions are set to grow... Global Smartphone Traffic to increase 8X by 2020

Smartphone Subscriptions

Monthly Traffic per active subscription

Total Monthly Smartphone Traffic

80% of internet users own a smartphone

PC/Laptop Smartphone Tablet Games Console

A Quick Look at the Popular Devices of 2015

Digital Government Maturity by Country

52% of citizens likely to use Mobile websites & Apps.

Citizens’ Demand for Digital Public Services

The 4 F’s of Mobile Maturity

Level 1: Informational: Mobile Focus

Level 2: Instruction and Self Help System: Mobile Focus + Mobile Friendly

Level 3: Individual Involvement and Transactional System: Mobile Friendly

Level 4: Community Involvement and Feedback System: Mobile Friendly + Mobile First

Level 5: Collaborative, Constant Improvement System: Mobile First

The Different Levels of Mobile Maturity

360 Degree Mobile Strategy for Governments

1. Enhance involvement using Mobile First as trend and increased awareness.

2. Increase value by having more quality Audits rather than constant Monitoring.

4. Better use of technology using location aware apps (e.g. Marathon, Transport Claims).

5. Facilitate active participation in feedbacks (e.g. hazard/ traffic status reporting).

360 Degree Mobile Strategy for Governments

1. Transport Claim Apps a. Smart capture of travel location and track paths and help in expense claimsb. Automatic addition of ERP charges and bus faresc. Integration with Location Services and Address verification servicesd. Integration with ERP systems

2. Marathon Track Appsa. Define track details with checkpoints and challengesb. Show average and required speed, provide notifications and leaderboard

3. Hazard Notification Apps a. Fast reporting of hazards (Fire, Fights, etc.) to authority (e.g. SCDF/ NPP)b. Geotag the report for quick actionc. Minimum user interactiond. Real time tracking of status of the reports

4. Location based Notification Systemsa. Integration with Retail apps to provide deals based on geo-location and fencing

(NETS, Courts, etc)5. Tracking of Resource Transportation like Waste Water Disposal Tankers

Geo-Location App

Smart City Initiatives

1. Integrated city-management framework i. Knowledge to anyone, anywhere, anytime, and on

any device2. Secure next-generation ICT infrastructure

i. Can anticipate future service demands ii. Nation wide public wifiiii. Cloud Computingiv. Smart Grid

3. Integration of Telecommunication i. Networks, Internet and Cable Television

4. Mobile Commerce5. Smart e-Governance6. Smart Community (G2R Collaboration) 7. Smart Resource Utilisation

i. Energyii. Water

8. Smart Medicationi. Self Help

Smart City Initiatives