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BIX
An IMC Plan
Bixers
AprilGeorgeHsin
About the Service
We are introducing a Bike Taxi service
It’s a two wheeler taxi service A new concept in US, but Virgin has a
comparable service in UK Primarily aimed at people residing in
big metropolitan cities
SWOT Analysis
Strengths A smart new mode of transportation Speed and convenience Economical Low operational cost First mover
SWOT Analysis
Weakness A new concept Inertia of change Lack of patronage during extreme
weather Not suitable for long distance travel Safety concerns
SWOT Analysis
Opportunities Establish a new mode of public
transport Extending the service to states with
poor public transport infrastructure Harness technology for better
service– Internet, GPS, CRM to grow business
SWOT Analysis
Threats Success will breed competition Taxi service slicing their cost Vehicle laws in various states
Launch Pad
The city that the service would be launched would have the following characteristics
Urban Existing public transportation infrastructure High traffic density High cost of private transportation Big business establishments Growing young population
And the city is…
New York The most populated city in US Numero Uno business city Biggest network of Metro Taxi fares are the 4th highest in the country Parking fares highest in the country Attracts a lot of young people to the city in
search of a career
Launch Date
The service would be launched in the first week of April’07
Spring People would venture out more from
the confines of their homes
Core target audience
Males 18-35 years Urban outlook Uses one or more means of public
transport Value for money conscious Loves to try out new things Average to high media consumption
Ken Brown
28 year old UCLA class of 98 Works as a Sr. Financial Analyst at Price
Waterhouse Coopers Entertains his friends at his pad in Queens Takes the metro to work Scuba dived at Bahamas last year Digs movies by Quentin Tarantino Never misses a Giants game Loves Sushi and Irish pubs
Franco Leon
20 year undergrad at NYU Will find Black Eyed Peas, Snow Patrol and
Jay-Z on his iPod Lives with parents at Brooklyn Stood in line at 3am on Black Friday for the
PS3 Commutes to college by the bus Chills out with his girlfriend at the bowling
alley on Saturdays Goes by the online moniker Megadeath 2050
Media
IMC campaign Press, TV, Radio, Internet, Outdoor,
PR, Sales Promo and Ambient Media Campaign to be launched in the first
week of April’07
Objectives
PrimaryTo attain high awareness levels
among the TGTo gain TOM recall among innovators
and early adopters Secondary
To influence more trials through targeted exercise
Tone & Theme
The campaign is created to get the core TG think favorably
Tone of voice is witty, relevant and with some attitude
The theme of the campaign is to position Bix as ‘ A smart new way to commute, by saving time and cost’
Pre-Launch
To generate buzz in a crowded media scenario a teaser campaign would be initiated
Use of outdoor Objective to pique interest Teaser to be launched on 1st of April.
Will be active till 10th of April
Pre-Launch
Enough word-of-mouth would be generated in 10 days, giving it a clutter breaking advantage
In the second week of April the brand name would be revealed
Will set a tone for the campaign
Launch
The launch would be through a press conference
Print and broadcast media to cover the event
Reporters and editors from leading college magazines, to be invited for the launch
Press kit to be given to the media fraternity
Launch
The launch day is set as April 18th
It will coincide with the launch of the print campaign
A special on-ground promotion to be conducted in major traffic junctions in the city
PR
PR reports to appear across major newspaper, broadcast and internet within a week of the launch
Word to be spread among student community through their own college newspapers
Special events to be conducted during the week of the launch
Phase I
Launch campaign to be translated across mediums like Print, Outdoor and Internet
This would be a generic campaign aimed at the core TG
Phase I is scheduled from April 1st to May 31st 2007
Phase I - Media
Teaser30 out-of-home sites in and around
NYC. With special emphasis on business and college hubs, subways, bus bays and airports
Total duration 1 month (10 days for the teaser and 20 days after unraveling the brand name)
Phase I - Media
Launch CampaignA generic campaign targeted at the
TG through newspaper, magazines, internet and outdoor
3 creatives to be usedPeriod - 1st May to 31st May 2007
Phase I – Media vehicles
Launch CampaignPrint medium selected depending on
the reach and frequency among the TG
General Newspaper, Tabloid, Sports, Men’s Magazine, Gaming magazines
30 outdoor sites to be used in same locations as the teaser campaign
Phase I – Media vehicles
Launch CampaignBanner ads would be placed on online
sites of the print vehicles, websites of Giants, Jets and Rangers. Gaming websites.
Search word optimization with search engines for key words like ‘Taxi’, ‘Cheap travel’, ‘Fast commute’
Press Plan - Newspaper
Newspaper (NYC edition) Cost for Qr. Page Insertions Total
Daily News 13708.5 10 137085
NY Post 11858.34 6 71150.04
Metro NY 8651 12 103812
312047
Press Plan - Magazines
Magazines
April May June Total
Timeout 13701 13701
The Villager 1600 1600 1600 4800
Business Week 95000 95000 95000 285000
Official X Box 25580 25580
Biker 24482 24482 24482 73446
Computer Gaming World 38160 38160
Sports Illustrated 53130 53130 53130 159390
600077
Phase II
Phase II of the campaign would be launched in August’07
Campaign period from August – October ’07
The objective of the campaign would be to influence the core TG Young Executives at workStudentsMetro and Bus patrons
Young Executives
New York has the maximum number of skyscrapers which houses many workplaces
Use captive advertising technique Something they just can’t avoid and
the medium is clutter freeSolution – Advertise in Elevators
Students
Today’s students are tomorrow’s executives Will pay rich dividends in the future They are more likely to embrace new
concepts Would be targeted through write-up in the
college newspapers Posters in the bulletin boards Web banners on sites like billboard, skype,
orkut and on special interest blog sites
Metro and Bus riders
Specific messages targeted at the public transport patrons
Objective is to get them to think about the new service
Create high TOM recall for the service Messages on Bus stands and Metro
Out of Home Plan
Out of Home
Per Month Number Total MonthsGrand
Total
Bus shelters 20520 20 410400 2 820800
Outdoor 35000 30105000
02 2100000
Metro 5000 30 150000 2 300000
Posters - Colleges 100 50 5000 2 10000
Elevators 500 50 25000 2 50000
3280800
TV
Local TV Network 30 sec spot Genre – Sitcoms, Music, Movies,
Special Interest, Sports and News A two month campaign to kick off
Phase II Schedule – Flighted
TV - Plan
TV
Spots per month
ESPN 70
CBS 100
WABC 50
WNBC 30
WXTV 40
Radio
Local radio stations Morning drive time 15 second spots Channels focusing on Hip Hop, Rock,
and Pop To overlap with the TV campaign
Radio - Plan
Radio
Spots per month
CBS 100
WABC 50
WAXQ 40
Sales Promotion
Free rides from office and shopping district to the metro and bus stations during the launch week in the non peak time
Launch smart card for rewarding loyalty. During the inaugural month, one free ride with every 3 rides taken
2007 April May June July AugustSeptember
October
Print Phase I
TV Phase II
Radio Phase II
Out-of-Home Teaser, Launch & Phase I Phase II
PR Launch and Phase I Phase II
Internet Launch and Phase I Phase II Phase II
Sales Promo Launch Phase II
Ambient Media Phase II
Campaign Meter
Campaign analysis
The IMC plan is expected to increase awareness among the core TG by at least 10%
Generate high TOM recall among prospects, so that it remains in the top two boxes in subsequent research studies
Influence more prospects to try the service through main stream and ambient communication exercises
Common factors of the campaign
Layout in communication material Special placement of the logo The ochre colour Special font for the headlines Tone of voice
Medium and Long term
Medium Fine tune the learning from the launch After a year launch the service in
other cities like Boston, LA, Florida, Washington DCLong Term
Get into Limo Bikes
Thank You!